The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Adopting a service logic for marketing
Abstract
Following the article by Vargo and Lusch (2004), the use of a service-dominant logic has become an international topic for discussion. In the present article, following the research tradition of the Nordic School, the contribution of service marketing to marketing at large is discussed. In this article a service logic is compared to a goods logic. It is concluded that a service logic fits best the context of most goods producing businesses today. These conclusions are similar to those proposed by Vargo and Lusch (2004). However, there are differences as well, as the approach of the Nordic School is to study services directly in their marketing context and report on how changing marketing contexts influence the logic required for effective marketing.
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Cited by
Managing the co-creation of value
Payne, A. F., Storbacka, K., & Frow, P. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0070-0 · Cited by 3,502
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
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Servitization and deservitization: Overview, concepts, and definitions
Kowalkowski, C., Gebauer, H., Kamp, B., & Parry, G. (2017) · Industrial Marketing Management · doi:10.1016/j.indmarman.2016.12.007 · Cited by 558
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Metadata
- Authors
- Grönroos, C.
- Venue
- Marketing Theory
- Publisher
- SAGE Publications
- Published
- 2006-09
- Volume
- 6
- Issue
- 3
- Pages
- 317-333
- ISSN
- 1470-5931 (ISSN-L)
- 1741-301X
- OpenAlex
- W2018133505
- Cited by
- 885
- References
- 6
- FWCI
- 55.14
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
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