Cited by 279Innovation and Knowledge ManagementBusiness Strategies and InnovationManagement and Organizational Studies

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Learning while (re)configuring: Business model innovation processes in established firms

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Berends, Hans, Smits, Armand, Reymen, Isabelle, Podoynitsyna, Ksenia·2016·Strategic Organization

DOI 10.1177/1476127016632758PMC PMC5447949

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Abstract

This study addresses the question of how established organizations develop new business models over time, using a process research approach to trace how four business model innovation trajectories unfold. With organizational learning as analytical lens, we discern two process patterns: "drifting" starts with an emphasis on experiential learning and shifts later to cognitive search; "leaping," in contrast, starts with an emphasis on cognitive search and shifts later to experiential learning. Both drifting and leaping can result in radical business model innovations, while their occurrence depends on whether a new business model takes off from an existing model and when it goes into operation. We discuss the implications of these findings for theory on business models and organizational learning.

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ORGANISATIONAL CHANGE AND BUSINESS MODEL INNOVATION: AN EXPLORATORY STUDY OF AN ENERGY UTILITY
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Authors: Berends, H., Smits, A., Reymen, I., & Podoynitsyna, K.
Affiliations: Eindhoven University of Technology (NL)
Radboud University Nijmegen (NL)
Corresponding author: Berends, Hans
ORCID: Berends, Hans
Smits, Armand
Podoynitsyna, Ksenia
Venue: Strategic Organization
Publisher: SAGE Publications
Published: 2016-02-28
Volume: 14
Issue: 3
Pages: 181-219
ISSN: 1476-1270 (ISSN-L)
1741-315X
DOI: 10.1177/1476127016632758
PMC: PMC5447949
OpenAlex: W2313929078
Cited by: 274
References: 92
Citations by year: 2026: 14 · 2025: 25 · 2024: 23 · 2023: 27 · 2022: 50 · 2021: 42 · 2020: 40 · 2019: 23 · 2018: 18 · 2017: 12
FWCI: 42.31
Type: journal article
Language: en
Open access: hybrid
doi.org
Licence: cc-by-nc
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations: Strategic Organization (publishedVersion, cc-by-nc)
Europe PMC (PubMed Central) (publishedVersion, cc-by-nc)
PubMed Central (publishedVersion, cc-by-nc)
PubMed (publishedVersion)
VU Research Portal (publishedVersion, other-oa)
Radboud Repository (Radboud University) (submittedVersion, other-oa)
TU/e Research Portal (submittedVersion)
Digital Academic REpository of VU University Amsterdam (Vrije Universiteit Amsterdam) (submittedVersion)
TU/e Research Portal (submittedVersion, other-oa)
Radboud Repository (Radboud University) (submittedVersion)
Data Archiving and Networked Services (DANS) (submittedVersion)
Data Archiving and Networked Services (DANS) (submittedVersion, other-oa)
Funders: University of Liverpool
European Regional Development Fund
Interreg
Topics: Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
Social Sciences › Business, Management and Accounting › Strategy and Management › Business Strategies and Innovation
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
Keywords: business model innovation, organizational learning, experiential learning, cognitive search, incumbent firms, innovation pathways, radical innovation, business model development, organizational change

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Learning while (re)configuring: Business model innovation processes in established firms

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