Big Data in the workplace: Privacy Due Diligence as a human rights-based approach to employee privacy protection
Open accessAbstract
Data-driven technologies have come to pervade almost every aspect of business life, extending to employee monitoring and algorithmic management. How can employee privacy be protected in the age of datafication? This article surveys the potential and shortcomings of a number of legal and technical solutions to show the advantages of human rights-based approaches in addressing corporate responsibility to respect privacy and strengthen human agency. Based on this notion, we develop a process-oriented model of Privacy Due Diligence to complement existing frameworks for safeguarding employee privacy in an era of Big Data surveillance.
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The more data are fed into AI processes, the more effective its use.
“The more data are fed into AI processes, the more effective its use (Gal et al. 2020;Ebert et al. 2021).”
From Artificial intelligence and work: a critical review of recent research from the social sciences (2024) · cites this paper as Ebert et al. 2021
Algorithmic management raises issues of privacy, not just at the workplace but also at home, notably following the pandemic-induced shift to home-based working.
“Surveillance and control: algorithmic management raises obvious issues of privacy (Bhave et al. 2020;Ebert et al. 2021;Fukumura et al. 2021;Tsamados et al. 2022), not just at the workplace, but also at home, notably following the pandemic-induced shift to home-based working (Collins 2020).”
From Artificial intelligence and work: a critical review of recent research from the social sciences (2024) · cites this paper as Ebert et al. 2021
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- Authors
- Ebert, I., Wildhaber, I., & Adams-Prassl, J.
- Affiliations
- University of St.Gallen (CH)
- Faculty of Law, University of Oxford, Oxford, UK
- Corresponding author
- Ebert, Isabel
- ORCID
- Ebert, Isabel
- Venue
- Big Data & Society
- Publisher
- SAGE Publications
- Published
- 2021-01
- Volume
- 8
- Issue
- 1
- ISSN
- 2053-9517 (ISSN-L)
- OpenAlex
- W3157830328
- Cited by
- 56
- References
- 49
- Citations by year
- 2026: 16 · 2025: 9 · 2024: 12 · 2023: 9 · 2022: 7 · 2021: 1 · 2019: 1 · 2018: 1
- FWCI
- 48.67
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Locations
- Big Data & Society (publishedVersion, cc-by)
- Alexandria (UniSG) (University of St.Gallen) (acceptedVersion)
- Alexandria (UniSG) (University of St.Gallen) (submittedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Funders
- Swiss National Science Foundation
- Economic and Social Research Council (Grant No ES/ S010424/1)
- Topics
- Social Sciences › Business, Management and Accounting › Industrial relations › Legal and Labor Studies
- Social Sciences › Safety Research › Ethics and Social Impacts of AI
- Social Sciences › Law › Digitalization, Law, and Regulation
- Keywords
- employee privacy, human rights-based approach, workplace surveillance, employee monitoring, algorithmic management, big data, corporate social responsibility, human agency, datafication, privacy preservation
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