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The socio-economic impact of telehealth: A systematic review

Jennett, P A, Hall, L Affleck, Hailey, D, Ohinmaa, A, Anderson, C, Thomas, R, Young, B, Lorenzetti, D, Scott, R E·2003·Journal of Telemedicine and Telecare

Abstract

We reviewed the socio-economic impact of telehealth, focusing on nine main areas: paediatrics, geriatrics, First Nations (i.e. indigenous peoples), home care, mental health, radiology, renal dialysis, rural/remote health services and rehabilitation. A systematic search led to the identification of 4646 citations or abstracts; from these, 306 sources were analysed. A central finding was that telehealth studies to date have not used socioeconomic indicators consistently. However, specific telehealth applications have been shown to offer significant socio-economic benefit, to patients and families, health-care providers and the health-care system. The main benefits identified were: increased access to health services, cost-effectiveness, enhanced educational opportunities, improved health outcomes, better quality of care, better quality of life and enhanced social support. Although the review found a number of areas of socio-economic benefit, there is the continuing problem of limited generalizability.

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Metadata

Authors
Jennett, P. A., Hall, L. A., Hailey, D., Ohinmaa, A., Anderson, C., Thomas, R., Young, B., Lorenzetti, D., & Scott, R. E.
Venue
Journal of Telemedicine and Telecare
Published
2003-12
Volume
9
Issue
6
Pages
311-320
ISSN
  • 1357-633X (ISSN-L)
  • 1758-1109
OpenAlex
W2156739230
Cited by
392
References
6
FWCI
1.94
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)

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CoChat. (2026). Citation check: The socio-economic impact of telehealth: A systematic review. https://app.cochat.ai/papers/10.1258/135763303771005207
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Jennett, P. A., Hall, L. A., Hailey, D., Ohinmaa, A., Anderson, C., Thomas, R., Young, B., Lorenzetti, D., & Scott, R. E. (2003). The socio-economic impact of telehealth: A systematic review. Journal of Telemedicine and Telecare. https://doi.org/10.1258/135763303771005207

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