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Modeling Loss Aversion and Reference Dependence Effects on Brand Choice
Open accessAbstract
Based upon a recently developed multiattribute generalization of prospect theory's value function (Tversky and Kahneman 1991), we argue that consumer choice is influenced by the position of brands relative to multiattribute reference points, and that consumers weigh losses from a reference point more than equivalent sized gains (loss aversion). We sketch implications of this model for understanding brand choice. We develop a multinomial logit formulation of a reference-dependent choice model, calibrating it using scanner data. In addition to providing better fit in both estimation and forecast periods than a standard multinomial logit model, the model's coefficients demonstrate significant loss aversion, as hypothesized. We also discuss the implications of a reference-dependent view of consumer choice for modeling brand choice, demonstrate that loss aversion can account for asymmetric responses to changes in product characteristics, and examine other implications for competitive strategy.
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“This work has been supported by analyses of real world data that show similar behavior in, among other situations, stock markets (26–28), the pricing and purchasing of consumables (29, 30) and condominiums (31), and the choice of work hours by cabdrivers (32).”
From Thinking like a trader selectively reduces individuals' loss aversion (2009) · cites this paper as [30]
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“The findings here advance the existing body of knowledge regarding the role of competitor prices as reference points (e.g. Briesch et al., 1997; Hardie et al., 1993; Rajendran & Tellis, 1994; Scriven et al., 2004) in several ways.”
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“Users selection of a brand based on multiple factors has been explored [7].”
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Sákovics, J. (2011) · Quantitative Marketing and Economics · doi:10.1007/s11129-011-9104-5 · Cited by 7
“Winer (1986) and his followers (see Biswas and Blair, 1991, Bell and Lattin, 2000, Briesch et al., 1997, Hardie et al., 1993, Kalyanaram and Winer, 1995) sidestep this issue by directly modelling the dependence of the probability of purchase on the di¤erence between the actual and the reference…”
BackgroundLi, Y., & Hou, Y. (2019) · Journal of Control Science and Engineering · doi:10.1155/2019/8092065 · Cited by 6
“[10] developed the notion of reference quality, a parallel concept to the reference price, and empirically demonstrated that the gap between observed quality and reference quality can significantly affect purchase probabilities.”
BackgroundWertfunktion der Prospect-Theorie, Produktpräferenzen und Folgerungen für das Marketing
Gierl, H., Helm, R., & Stumpp, S. (2001) · Schmalenbach Journal of Business Research · doi:10.1007/bf03372659 · Cited by 6
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“The operational manifestation of loss aversion has been the observed difference in estimated coefficients in regression and discrete choice models for gains (e.g., perceived price decreases) and losses (e.g., perceived price increases) (Hardie, Johnson, and Fader 1993).”
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Cross‐cultural generalization of the effect of option choice framing on product option choices
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“Past research indicated that people are more sensitive to utility losses than economic/monetary losses ( Hardie et al. , 1993”
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“(1999), Rust and Oliver (2000), and Hardie et al. (1993) previously examined this phenomenon. Rust et al. (1999) suggested a dynamic decision model for reference quality using Bayesian updating with an analytical model and two behavioral experiments.”
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“…ea r c h on c on s u m e r p r e f e r e n ce s f o r a u t ono m ou s v e h i c l e s ( AV s ) . preferences shape individuals’ choices in uncertain circum-stances, such as brand selection, route choice, and investment decisions (e.g., Gao et al., 2021; Hardie et al., 1993; Hen-sher et al., 2011).”
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“Further evidence on the asymmetric response to gains and losses is found, for example, in the study by Kalwani and Yim (1992), Mayhew and Winer (1992), Hardie, Johnson, and Fader (1993), Kalyanaram and Little (1994), and Pedace and Smith (2012).”
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“…to vary across potential endorsers with different award histories, as implied by prospect theory positing reference dependence and loss aversion, two phenomena well-documented to affect consumer behavior (Greenleaf 1995; Hardie et al. 1993; Kalyanaram and Winer 1995; Lattin and Bucklin 1989).”
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“The results in this paper are most related to previous work on asymmetric price elasticities, however Hardie, Johnson and Fader (1993) focus on a discrete brand choice framework, while this paper explores implications for the sensitivity of quantity to price, based on the probability of…”
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“Reference-dependent theory states that consumers evaluate alternatives in terms of gains and losses relative to a subjective reference point (Kahneman and Tversky, 1979, 1984; Quattrone and Tversky, 1988; Kahneman et al, 1991; Hardie et al, 1993; Highhouse and Johnson, 1996).”
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“Hier konnten Hardie et al. (1993) Besitzeffekte beim Kauf von verschie- 19 Von einer Entscheidungsanomalie im Sinne der Erwartungsnutzentheorie wird gesprochen, wenn gegen deren Axiome von von Neumann/Morgenstern (1953) verstoßen wird.”
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“This issue has elicited much theoretical and empirical support for this phenomenon (e.g. Allenby and Rossi, 1991; Hardie et al., 1993; Sethuraman, 1995; Sivakumar and Raj, 1997).”
Background
Metadata
- Authors
- Hardie, B. G. S., Johnson, E. J., & Fader, P. S.
- Affiliations
- London Business School (GB)
- Columbia University (US)
- University of Pennsylvania (US)
- Venue
- Marketing Science
- Published
- 1993-11
- Volume
- 12
- Issue
- 4
- Pages
- 378-394
- ISSN
- 0732-2399 (ISSN-L)
- 1526-548X
- OpenAlex
- W2074270109
- Cited by
- 903
- References
- 0
- Citations by year
- 2026: 22 · 2025: 25 · 2024: 29 · 2023: 23 · 2022: 41 · 2021: 35 · 2020: 31 · 2019: 38 · 2018: 28 · 2017: 35 · 2016: 41 · 2015: 50 · 2014: 37 · 2013: 44 · 2012: 32
- FWCI
- 38.60
- Type
- journal article
- Language
- en
- Open access
- green
- papers.ssrn.com
- Locations
- Marketing Science (publishedVersion)
- SSRN Electronic Journal (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Market Behavior and Pricing
- Social Sciences › Decision Sciences › General Decision Sciences › Decision-Making and Behavioral Economics
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Economic and Environmental Valuation
- Keywords
- loss aversion, reference dependence, brand choice, prospect theory, multinomial logistic regression, scanner data, asymmetric price response, competitive strategy, consumer choice modeling
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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