The DOI matches its Crossref record; 42 of the 42 references it cites were found in a registry or an index.
The Ability of Psychological Flexibility and Job Control to Predict Learning, Job Performance, and Mental Health
Abstract
Summary This longitudinal study tested the degree to which an individual characteristic, psychological flexibility, and a work organization variable, job control, predicted ability to learn new skills at work, job performance, and mental health, amongst call center workers in the United Kingdom (N = 448). As hypothesized, results indicated that job control, psychological flexibility, and the synergistic interaction between the two, predicted people's ability to learn a new computer software program, as well as their mental health and job performance, which was objectively measured. Discussion focuses on the implications of these, and previous findings, for organizational behavior.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“These concurrent, predictive and discriminant validity findings for the AAQ-II closely reflect those that were found for the AAQ-I (e.g., Hayes et al., 2004; Bond & Flaxman, 2006).”
From Preliminary Psychometric Properties of the Acceptance and Action Questionnaire–II: A Revised Measure of Psychological Inflexibility and Experiential Avoidance (2011) · cites this paper as Bond & Flaxman, 2006
In the citing paper
“Although previous studies have found an indirect effect of mindfulness [29] or psychological flexibility [12, 75], to our knowledge, this is the first study to show a significant improvement in psychological distress of NHS staff through an improvement of values (specifically there was an influence on values obstruction facet).”
From A workplace Acceptance and Commitment Therapy (ACT) intervention for improving healthcare staff psychological distress: A randomised controlled trial (2022) · cites this paper as [75]
In the citing paper
“Psychological flexibility has shown to be associated with higher life satisfaction, emotional well-being, job performance, and job satisfaction [28–31].”
In the citing paper
“research suggests that stress management interventions based on the acceptance and commitment therapy (ACT) have a positive impact on employees’ psychological health, well-being, and stress management skills [12-19].”
From Feasibility of a personal health technology-based psychological intervention for men with stress and mood problems: Randomized controlled pilot trial (2013) · cites this paper as [16]
In the citing paper
“ACT-based interventions have been found effective in reducing work stress and increasing work performance and the ability to innovate [14-17].”
From Mobile Mental Wellness Training for Stress Management: Feasibility and Design Implications Based on a One-Month Field Study (2013) · cites this paper as [16]
Citations
Cites
Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences
Cohen, P., Cohen, P., West, S. G., & Aiken, L. S. (2014) · Psychology Press eBooks · doi:10.4324/9781410606266 · Cited by 20,870
Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign
Karasek, R. A. (1979) · Administrative Science Quarterly · doi:10.2307/2392498 · Cited by 12,597
Healthy work: stress, productivity, and the reconstruction of working life
(1990) · Choice Reviews Online · doi:10.5860/choice.28-0381 · Cited by 8,163
(1993) · Cited by 7,136
Acceptance and commitment therapy: model, processes and outcomes
Hayes, S. C., Luoma, J. B., Bond, F. W., Masuda, A., & Lillis, J. (2006) · Behaviour Research and Therapy · doi:10.1016/j.brat.2005.06.006 · Cited by 6,587 · cited 2×
“That relationship has been examined in a number of ACT studies (see Hayes et al., 2006, for a meta-analysis).”
MethodResultSelf-citation(1999) · Cited by 5,934
Cohen, J. (1992) · Current Directions in Psychological Science · doi:10.1111/1467-8721.ep10768783 · Cited by 5,870
Handbook of industrial and organizational psychology
(1993) · Choice Reviews Online · doi:10.5860/choice.30-5278 · Cited by 5,483
Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences.
Fong, G. T., Cohen, J., & Cohen, P. R. (1985) · Journal of the American Statistical Association · doi:10.2307/2287930 · Cited by 4,610
Measuring Health: A Guide to Rating Scales and Questionnaires
McDowell, I., & Newell, C. (1987) · Cited by 4,207
Employee reactions to job characteristics.
Hackman, J. R., & Lawler, E. E. (1971) · Journal of Applied Psychology · doi:10.1037/h0031152 · Cited by 2,442
Measuring experiential avoidance: A preliminary test of a working model
Hayes, S. C., Strosahl, K., Wilson, K. G., Bissett, R. T., Pistorello, J., Toarmino, D., Polusny, M. A., Dykstra, T. A., Batten, S. V., Bergan, J., et al. (2004) · The Psychological Record · doi:10.1007/bf03395492 · Cited by 2,140
Self-citationRelational frame theory: a post-Skinnerian account of human language and cognition
Barnes‐Holmes, Y., Hayes, S. C., Barnes‐Holmes, D., & Roche, B. T. (2001) · Choice Reviews Online · doi:10.5860/choice.39-2482 · Cited by 1,975
(2018) · Yale University Press eBooks · doi:10.2307/j.ctt211qx7g.13 · Cited by 1,650
Measuring Health: A Guide to Rating Scales and Questionnaires
Anderson, J. C. (1997) · The Journal of Nervous and Mental Disease · doi:10.1097/00005053-199711000-00018 · Cited by 1,534
Relational Frame Theory: A Post-Skinnerian Account of Human Language and Cognition
(2001) · doi:10.1007/b108413 · Cited by 1,296
Zapf, D., Dormann, C., & Frese, M. (1996) · Journal of Occupational Health Psychology · doi:10.1037/1076-8998.1.2.145 · Cited by 1,174
Mindfulness-Based Cognitive Therapy for Depression
Segal, Z. V. (2023) · PsycTHERAPY Dataset · doi:10.1037/v00751-001 · Cited by 1,043
Mindfulness-based cognitive therapy for depression
Kumari, D., & Satyapal, N. (2024) · Industrial Psychiatry Journal · doi:10.4103/ipj.ipj_127_24 · Cited by 1,005
A Practical Guide to Acceptance and Commitment Therapy
(2004) · doi:10.1007/978-0-387-23369-7 · Cited by 875
Action as the core of work psychology: A German approach.
Fresé, M., & Zapf, D. (1994) · Cited by 861
The Role of Acceptance and Job Control in Mental Health, Job Satisfaction, and Work Performance
Bond, F. W., & Bunce, D. (2003) · Journal of Applied Psychology · doi:10.1037/0021-9010.88.6.1057 · Cited by 711
Self-citationThe use of the General Health Questionnaire as an indicator of mental health in occupational studies
Banks, M. H., Clegg, C., Jackson, P. R., Kemp, N. J., Stafford, E. M., & Wall, T. D. (1980) · Journal of Occupational Psychology · doi:10.1111/j.2044-8325.1980.tb00024.x · Cited by 690
Mediators of change in emotion-focused and problem-focused worksite stress management interventions
Bond, F. W., & Bunce, D. (2000) · Journal of Occupational Health Psychology · doi:10.1037/1076-8998.5.1.156 · Cited by 607
Self-citationCognitive-behavioral treatment of borderline personality disorder
Brasfield, C. R. (1994) · Behaviour Research and Therapy · doi:10.1016/0005-7967(94)90183-x · Cited by 517
Parker, S. K., & Sprigg, C. A. (1999) · Journal of Applied Psychology · doi:10.1037/0021-9010.84.6.925 · Cited by 486
International Review of Industrial and Organizational Psychology 2003
Cooper, C. L., & Robertson, I. T. (2003) · Wiley eBooks · doi:10.1002/0470013346 · Cited by 474
Collectivistic orientation in teams: an individual and group-level analysis
Eby, L. T. D. T., & Dobbins, G. H. (1997) · Journal of Organizational Behavior · doi:10.1002/(sici)1099-1379(199705)18:3 · Cited by 441
Hayes, S. C., Bissett, R. T., Roget, N. A., Padilla, M., Kohlenberg, B. S., L.Fisher, G., Masuda, A., Pistorello, J., Rye, A. K., Berry, K., et al. (2004) · Behavior Therapy · doi:10.1016/s0005-7894(04)80022-4 · Cited by 377
Job control mediates change in a work reorganization intervention for stress reduction.
Bond, F. W., & Bunce, D. J. (2001) · Journal of Occupational Health Psychology · doi:10.1037/1076-8998.6.4.290 · Cited by 351
Self-citationTraining: Research and practice.
Patrick, J. (1992) · Medical Entomology and Zoology · Cited by 305
What Is Acceptance and Commitment Therapy?
Hayes, S. C., Strosahl, K. D., Bunting, K., Twohig, M., & Wilson, K. G. (2004) · A Practical Guide to Acceptance and Commitment Therapy · doi:10.1007/978-0-387-23369-7_1 · Cited by 301
Psychological Flexibility, ACT, and Organizational Behavior
Bond, F. W., Hayes, S. C., & Barnes-Holmes, D. (2006) · Journal of Organizational Behavior Management · doi:10.1300/j075v26n01_02 · Cited by 188
Self-citationHolman, D. J., & Wall, T. D. (2002) · Journal of Occupational Health Psychology · doi:10.1037//1076-8998.7.4.283 · Cited by 173
Taris, T. W., Kompier, M. A. J., de Lange, A. H., Schaufeli, W. B., & Schreurs, P. J. G. (2003) · Work & Stress · doi:10.1080/0267837031000108149 · Cited by 170
Goodman, P. S. (2000) · Sage eBooks · doi:10.4135/9781452220451.n8 · Cited by 165
Work control and employee well-being: A decade review
Terry, D. J., & Jimmieson, N. L. (1999) · QUT ePrints (Queensland University of Technology) · Cited by 153
Bond, F. W., & Donaldso-feilder, E. J. (2004) · British Journal of Guidance & Counselling · doi:10.1080/08069880410001692210 · Cited by 152
Self-citationConnecting Positive Psychology and Organizational Behavior Management
Wiegand, D. M., & Geller, E. S. (2005) · Journal of Organizational Behavior Management · doi:10.1300/j075v24n01_02 · Cited by 72
Handbook of Brief Cognitive Behaviour Therapy
(2002) · doi:10.1002/9780470713020 · Cited by 72
Self-citation(2017) · The SAGE Encyclopedia of Communication Research Methods · doi:10.4135/9781483381411.n591 · Cited by 20
The role of supervisor behavior in facilitating opportunities for skill development and utilization
Morrison, D. L., Upton, D. M., & Cordery, J. L. (1999) · Human Factors and Ergonomics in Manufacturing & Service Industries · doi:10.1002/(sici)1520-6564(199924)9:1 · Cited by 13
Flagged first, then by citations
Research works printed but not linked: 7
- Boswell T., 2003, The Guardian
- Emery F. E., 1960, Management science, models and techniques, 2, 83
- Ganster D. C., 1989, Measurement of worker control. Final report to the National Institute of Occupational Safety and Health
- Goldberg D., 1978, Manual of the general health questionnaire
- Hacker W., 1968, Arbeitpsychologie und wissenschaftlichtechnische revolution [Work psychology and scientific-technologic revolution]
- 10.1037/h0031152 · DOI · Paper page
- 10.1037/1076-8998.7.4.283 · DOI
Cited by
Sorted by citations
Bond, F. W., Hayes, S. C., Baer, R. A., Carpenter, K. M., Guenole, N., Orcutt, H. K., Waltz, T., & Zettle, R. D. (2011) · Behavior Therapy · doi:10.1016/j.beth.2011.03.007 · Cited by 3,950
“These concurrent, predictive, and discriminant validity findings for the AAQ-II closely reflect those that were found for the AAQ-I (e.g., Bond & Flaxman, 2006; Hayes et al., 2004).”
Self-citationBeyond Motivation: Job and Work Design for Development, Health, Ambidexterity, and More
Parker, S. K. (2013) · Annual Review of Psychology · doi:10.1146/annurev-psych-010213-115208 · Cited by 848
“Further studies have identified moderators of these learning effects; for example, work design promotes more learning for individuals who are able to control their attention via psychological flexibility (Bond & Flaxman 2006).”
BackgroundJob design research and theory: Past, present and future
Oldham, G. R., & Fried, Y. (2016) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2016.05.002 · Cited by 406
Bond, F. W., Flaxman, P. E., & Bunce, D. (2008) · Journal of Applied Psychology · doi:10.1037/0021-9010.93.3.645 · Cited by 235
“Consistent with this hypothesis, longitudinal studies by Bond and Bunce (2003) and Bond and Flaxman (2006) showed that workers with greater psychological flexibility benefited more from higher levels of job control, in terms of mental health, objective measures of job performance, and learning a…”
InfluentialSelf-citationCognitive Activation Theory of Stress: An Integrative Theoretical Approach to Work Stress
Meurs, J. A., & Perrewé, P. L. (2010) · Journal of Management · doi:10.1177/0149206310387303 · Cited by 225
“For instance, some have considered perceived mastery and self-efficacy (e.g., Parker & Sprigg, 1999) or learning computer software (i.e., Bond & Flaxman, 2006) as learning-related outcomes of stress.”
Background
Metadata
- Authors
- Bond, F. W., & Flaxman, P. E.
- Affiliations
- University of London (GB)
- Venue
- Journal of Organizational Behavior Management
- Publisher
- Informa UK Limited
- Published
- 2006-11-07
- Volume
- 26
- Issue
- 1-2
- Pages
- 113-130
- ISSN
- 0160-8061 (ISSN-L)
- 1540-8604
- OpenAlex
- W2116261668
- Cited by
- 221
- References
- 42
- Citations by year
- 2026: 4 · 2025: 18 · 2024: 16 · 2023: 15 · 2022: 22 · 2021: 11 · 2020: 12 · 2019: 11 · 2018: 11 · 2017: 11 · 2016: 11 · 2015: 11 · 2014: 13 · 2013: 9 · 2012: 10
- FWCI
- 6.35
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Organizational Behavior Management (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Psychology › Clinical Psychology › Mindfulness and Compassion Interventions
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Workplace Health and Well-being
- Keywords
- psychological flexibility, job control, employee performance, mental health, workplace learning, call center employees, software training, work organization, individual differences, interaction effects
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review