The effect of organizational learning on organizational commitment, job satisfaction and work performance
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The literature review reveals that there is a relationship between organizational learning organizational commitment, job satisfaction and work performance. However, it is apparent that the integrated relationships between these variables have not been found to be reported. Hence, we examine the relationship among these variables using a sample of public service managers in Malaysia. Organizational learning was found positively related to organizational commitment, job satisfaction, and work performance. Organizational commitment and job satisfaction are also positively related with work performance and these variables partially mediate the relationship between organizational learning and work performance. Implication of the study and suggestions for future research been discussed in this paper.
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Learning increases an individual's intellectual capacity and skills, enabling better performance.
“First, learning boosts an individual's intellectual capacity and skills, allowing him or her to perform better (Rose et al., 2011).”
From Work hard or play hard: the effect of leisure crafting on opportunity recognition and venture performance (2023) · cites this paper as Rose et al., 2011
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“Research suggests that employees with strong organizational commitment are valuable assets of an organization; as a committed workforce, they can improve organizational performance and increase productivity and competitiveness (Mohsan et al., 2012; Redditt et al., 2019; Rose et al., 2011).”
BackgroundIs there a global model of learning organizations? An empirical, cross-nation study†
Shipton, H. J., Zhou, Q., & Mooi, E. (2013) · The International Journal of Human Resource Management · doi:10.1080/09585192.2013.781431 · Cited by 25 · see citing works
The Impact of Organisational Learning on Organisational Performance
Zgrzywa-Ziemak, A. (2015) · Central European Management Journal · doi:10.7206/mba.ce.2084-3356.159 · Cited by 25 · see citing works
“CE Vol. 23, No. 4/2015 Anna Zgrzywa-Ziemak Prieto, Revilla, 2006), in Germany (Jiang, Li, 2008), in Austria (Frank et al., 2012) and in Poland (Michna, 2009); in Asia – in India (Jashapara, 2003; Khandekar and Sharma, 2006), in Pakistan (Akhtar et al., 2011; Imran et al., 2011), in Taiwan (Lin, Kuo, 2007; Lin et al.,…”
BackgroundHamrick, A. B., Paterson, T. A., Michaelis, T. L., Murnieks, C. Y., & Petrou, P. (2023) · Journal of Business Venturing · doi:10.1016/j.jbusvent.2023.106327 · Cited by 24 · see citing works
Naim, M. F., & Lenka, U. (2018) · Journal of Management & Organization · doi:10.1017/jmo.2018.19 · Cited by 23 · see citing works
“This is in agreement with past research, which reveals a positive link of organizational learning with affective commitment (Che Rose, Kumar, & Gua Pak, 2009).”
ResultPERAN KNOWLEDGE SHARING DAN MOTIVASI PADA PENGARUH LEARNING ORGANIZATION TERHADAP KINERJA KARYAWAN
Rumijati, A. (2020) · EKUITAS (Jurnal Ekonomi dan Keuangan) · doi:10.24034/j25485024.y2020.v4.i2.4228 · Cited by 23 · see citing works
Suryaman, S. (2018) · International Journal of Higher Education · doi:10.5430/ijhe.v7n1p59 · Cited by 21 · see citing works
Aygün, M. (2021) · Journal of Pedagogical Research · doi:10.33902/jpr.2021167583 · Cited by 21 · see citing works
“…Saridakis et al., 2020; Srivastava, 2013), motivation (Egan et al., 2004), organizational silence (Fard & Karimi, 2015), work performance (Mouloud et al., 2016), commitment (Rose et al., 2009), and physical capital (Shamhi et al., 2018) are effective on job satisfaction and organizational trust.”
BackgroundBeuren, I. M., dos Santos, V., & Bernd, D. C. (2021) · Journal of Knowledge Management · doi:10.1108/jkm-01-2021-0055 · Cited by 18 · see citing works
Lyndon, S., Pandey, A., & Navare, A. V. (2022) · Leadership & Organization Development Journal · doi:10.1108/lodj-05-2021-0202 · Cited by 19 · see citing works
“Studies have also shown that organizations that promote learning and development positively influence job satisfaction (Rose et al. , 2009).”
Insights into Kenya’s public sector innovation: the case of managers
Agolla, J. E., & Lill, J. B. V. (2017) · International Journal of Innovation Science · doi:10.1108/ijis-11-2016-0049 · Cited by 18 · see citing works
Strategic Management Initiatives that Promote Organizational Performance
Tolici, D. (2021) · Management Dynamics in the Knowledge Economy · doi:10.2478/mdke-2021-0012 · Cited by 17 · see citing works
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Rachmaliya, N. S., & Efendy, H. (2017) · Human Resource Research · doi:10.5296/hrr.v1i1.11740 · Cited by 17 · see citing works
“…organizational culture, job satisfaction, and organizational commitment have a positive and significant impact on employee performance (e.g. Yousef (2002), McKinnon et al. (2003), Koesmono (2005); Samad (2005); Manetje and Martins (2009); Ojo (2009); Rose et al. (2009); and Gunlu et al. (2010)).”
BackgroundWeb-Based Apps for Reflection: A Longitudinal Study With Hospital Staff
Renner, B., Kimmerle, J., Cavael, D., Ziegler, V., Reinmann, L., & Creß, U. (2014) · Journal of Medical Internet Research · doi:10.2196/jmir.3040 · Cited by 17 · see citing works
“In different studies, significant correlations between organizational learning and job satisfaction [35], as well as between workplace learning and job satisfaction [36-38] have been found.”
Park, S., Kim, H.-K., Lee, H.-J., Choi, M., Lee, M., & Jakovljević, M. (2023) · Journal of Medical Economics · doi:10.1080/13696998.2023.2224168 · Cited by 16 · see citing works
“The non-financial corporate performance itself has been divided into organizational satisfaction and commitment [36,37].”
BackgroundSTIKes Bani Saleh, B. I., Miladiyah, N., Mustikasari, M., Fakultas Ilmu Keperawatan Universitas Indonesia, J. I., Gayatri, D., & Fakultas Ilmu Keperawatan Universitas Indonesia, J. I. (2015) · Jurnal Keperawatan Indonesia · doi:10.7454/jki.v18i1.392 · Cited by 16 · see citing works
Determinants of Job Satisfaction in Higher Education Sector: Empirical Insights from Malaysia
Hanaysha, J. R. (2016) · International Journal of Human Resource Studies · doi:10.5296/ijhrs.v6i1.9199 · Cited by 16 · see citing works
Unveiling the Effects of Stressors on Task Performance: The Role of Thriving at Work and Resilience
Hussain, Z., Farid, H., Liu, X., & Shaheen, W. A. (2022) · Frontiers in Psychology · doi:10.3389/fpsyg.2022.896505 · Cited by 25 · see citing works
“On the one hand, learning improves the intellectual competencies of individuals which results in better performance (Rose et al., 2009).”
BackgroundThe Case for Insurance Reimbursement of Couple Therapy
Clawson, R. E., Davis, S. Y., Miller, R. B., & Webster, T. N. (2017) · Journal of Marital and Family Therapy · doi:10.1111/jmft.12263 · Cited by 15 · see citing works
Bhatti, M. K., Soomro, B. A., & Shah, N. (2021) · International Journal of Human Rights in Healthcare · doi:10.1108/ijhrh-03-2021-0064 · Cited by 15 · see citing works
Employees’ Empowerment and Engagement in Attaining Personal and Organisational Goals
Bekiroğulları, Z. (2019) · The European Journal of Social & Behavioural Sciences · doi:10.15405/ejsbs.264 · Cited by 14 · see citing works
Leadership, Learning Organization and Job Satisfaction in Ghanaian Telecommunications Companies
Nyukoron, R. (2016) · European Scientific Journal ESJ · doi:10.19044/esj.2016.v12n29p29 · Cited by 14 · see citing works
Erdem, A. T. (2020) · Journal of Business Research - Turk · doi:10.20491/isarder.2020.1076 · Cited by 13 · see citing works
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Shen, H. J., Basri, R., & Asimiran, S. (2018) · International Journal of Academic Research in Business and Social Sciences · doi:10.6007/ijarbss/v8-i12/5012 · Cited by 11 · see citing works
“On the other hand, studies found that job satisfaction acted as a mediating variable between job stress and withdrawal behaviour (Cheng, 2002), motivation to leave the teaching profession (Skaalvik & Skaalvik 2011) and organizational learning and work performance (Ong, 2007).”
BackgroundSarfaraz, M., Sarfaraz, S., Maqsood, A., Ahmed, N., Vohra, F. A., Abduljabbar, T. S., & Abduljabbar, A. S. (2022) · PeerJ · doi:10.7717/peerj.12565 · Cited by 11 · see citing works
The impact of organizational empowerment practices and learning organization on firm performance
Alzoubi, H. M., Agha, K., Alshurideh, M. T., Ghazal, T. M., & Alhyasat, K. M. K. (2023) · Corporate and Business Strategy Review · doi:10.22495/cbsrv4i2art14 · Cited by 10 · see citing works
“The link between organizational commitment and job satisfaction is positively considered towards work performance, and these aspects manage the connection between work performance and organizational learning to some extent (Rose et al., 2009).”
BackgroundGumasing, M. J. J., Rendon, E. R., & German, J. D. (2023) · Sustainability · doi:10.3390/su151813516 · Cited by 10 · see citing works
“In addition, Rose et al. [66] also stated that the level of job satisfaction an employee experiences within a particular workplace, including the overall sense of achievement and successfulness, is perceived to be linked to productivity as intrinsic motivation; therefore, deeming it as one of the…”
BackgroundKertabudi, I. S. (2021) · Universal Journal · doi:10.58826/uj.v8i3.35 · Cited by 10 · see citing works
Schools as Learning Organisations: the concept, its measurement and HR outcomes
Kools, M. (2020) · EUR Research Repository (Erasmus University Rotterdam) · Cited by 9 · see citing works
Riza, M. F., Nimran, U., Musadiеq, M. A., & Utami, H. N. (2020) · Journal of Public Administration Studies · doi:10.21776/ub.jpas.2020.005.02.2 · Cited by 8 · see citing works
Jing, G., Li, L., Kim, M. G., & Jeon, H. (2024) · International Journal of Tourism Research · doi:10.1002/jtr.2682 · Cited by 10 · see citing works
Improving and supporting quality of care in Dutch nursing homes: a quantitative study
van den Berg, B., Zuure, M. B., Vermunt, P., Zondervan-Zwijnenburg, M. A. J., & Minkman, M. M. N. (2025) · BMC Health Services Research · doi:10.1186/s12913-025-12640-w · Cited by 7 · see citing works
“Prior research indicates that a culture of learning and a supportive environment are also associated with higher levels of job satisfaction and greater staff retention, which further enhance the value of such a supportive and learning environment [46, 47].”
Üniversite Yapısı İçerisinde Öğrenen Örgüt ve Örgütsel Bağlılık İlişkisi Üzerine Bir Araştırma
Turan, S., Karadağ, E., & Bektaş, F. (2011) · Bursa Uludag University - AVESIS · doi:10.14527/931 · Cited by 7 · see citing works
Usefi, S., Nazari, R., & Zargar, T. (2013) · Management and administrative sciences review · Cited by 7 · see citing works
A moderated-mediation model of individual learning and commitment: part I
Somaskandan, K., Arulandu, S., & Parayitam, S. (2022) · The Learning Organization · doi:10.1108/tlo-12-2021-0139 · Cited by 7 · see citing works
Yazid, H., Wiyantoro, L. S., Ismail, T., & Ismawati, I. (2025) · Cogent Business & Management · doi:10.1080/23311975.2025.2455537 · Cited by 6 · see citing works
“…2008; salamci & artar, 2021) indicate that Oc positively affects employee performance. in other words, internal auditors who preserve Oc will provide good results, contributing to heis’ exceptional performance (Rose et al., 2009; nikpour, 2017). so, the fourth hypothesis is offered as follows: H4.”
van den Berg, B., Reijmer, Y. D., Kee, K., Nies, H. L. G. R., Beersma, B., & Zondervan-Zwijnenburg, M. A. J. (2025) · Journal of Health Organization and Management · doi:10.1108/jhom-03-2024-0085 · Cited by 6 · see citing works
“This means that team members and team leaders are open to change, they reflect and learn from situations and actions, and they are oriented towards continuous improvement, all of which has been associated with job satisfaction (Puhakka et al. , 2021; Rose et al. , 2009).”
Farid, H., Zhang, Y., Tian, M., Raza, J., & Aamir, M. F. (2023) · Current Psychology · doi:10.1007/s12144-023-04856-y · Cited by 6 · see citing works
“Learning as an intellectual competency enhances the effectiveness to perform well at work (Rose et al., 2009).”
McKay, D. S., & Ellis, T. J. (2014) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2014.648 · Cited by 6 · see citing works
“Elsewhere research found a positive relationship between organizational learning and work performance [52].”
BackgroundWijaya, G. A., Misbahudin, D., Baha, M. A., Yanti, A. D., & Pasaribu, P. N. (2023) · Jurnal Manajemen · doi:10.32832/jm-uika.v14i1.9779 · Cited by 6 · see citing works
Lukito, H., Salleh, M. F. M., & Husin, N. A. (2016) · Chinese Business Review · doi:10.17265/1537-1506/2016.11.002 · Cited by 6 · see citing works
“Rose et al. (2009) stated that the role of performance assessment is helping organization members in managing the value chain.”
Backgrounddos Santos, V., Beuren, I. M., Theiss, V., & Gomes, T. (2021) · Contabilidade Vista & Revista · doi:10.22561/cvr.v32i1.5632 · Cited by 6 · see citing works
“Rose et al. (2009) verificaram que a aprendizagem organizacional tem relação positiva com o comprometimento organizacional, a satisfação no trabalho e o desempenho dos funcionários.”
BackgroundUniati, M. I. (2014) · Jurnal Manajemen Pemasaran (Universitas Kristen Petra) · doi:10.9744/pemasaran.8.1.27-38 · Cited by 6 · see citing works
Role of Information Systems in Effective Management of Human Resources during the COVID-19 Pandemic
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Huntsman, D., Greer, A., Murphy, H., & Li, X. (2022) · International Journal of Public Administration · doi:10.1080/01900692.2022.2075895 · Cited by 5 · see citing works
“…have been found between job satisfaction and performance in both private organizations (Latorre et al., 2016; Springer, 2011) and public organizations (Rose et al., 2009; Vermeeren et al., 2014), with the relationship becoming stronger for workers in difficult jobs (Saari & Judge, 2004).”
Background(2022) · Journal of System and Management Sciences · doi:10.33168/jsms.2022.0629 · Cited by 5 · see citing works
Teaching Skills of the Prospective Physical Education Teachers Based on Group Learning Commitment
Blegur, J., & Lumba, A. J. F. (2022) · JPI (Jurnal Pendidikan Indonesia) · doi:10.23887/jpi-undiksha.v11i1.34739 · Cited by 5 · see citing works
Ela Pelenk, S. (2020) · International Journal of Organizational Leadership · doi:10.33844/ijol.2020.60508 · Cited by 5 · see citing works
“…are more satisfied with their jobs (Markovits et al., 2007; Yousef, 2000); their job efficiency increases (Odoch & Nangoli, 2014), their job involments increase (Reid et al., 2008), their burnout decrease (Peng et al., 2016) and their organizational learning increase (Rose et al., 2009).”
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Organizational Support, Communication Skills, and Job Satisfaction in the Learning Organizations
Eğriboyun, D. (2023) · Athens Journal of Social Sciences · doi:10.30958/ajss.10-2-3 · Cited by 4 · see citing works
“…studies that indicate that the learning organizations positively affect job satisfaction and/or that the moderation effect of the learning organizations is confirmed (Bil 2018, Nyukorong 2016, Chang and Lee 2007, Dekoulou and Trivellas 2015, Rose et al. 2009, Razali et al. 2013, Saykılı 2019).”
BackgroundHorwood, C. M., Haskins, L., Filippi, V., Penn‐Kekana, L., Manda, S., Mapumulo, S., Luthuli, S., Petrus, R., & Doherty, T. (2025) · SSM - Health Systems · doi:10.1016/j.ssmhs.2025.100081 · Cited by 4 · see citing works
- Authors
- Rose, R. C., Kumar, N., & Pak, O. G.
- Affiliations
- Universiti Putra Malaysia (MY)
- Venue
- Journal of Applied Business Research (JABR)
- Publisher
- Clute Institute
- Published
- 2011-01-07
- Volume
- 25
- Issue
- 6
- ISSN
- 0892-7626 (ISSN-L)
- 2157-8834
- OpenAlex
- W2157116138
- Cited by
- 205
- References
- 66
- Citations by year
- 2026: 1 · 2025: 8 · 2024: 10 · 2023: 23 · 2022: 23 · 2021: 15 · 2020: 15 · 2019: 22 · 2018: 12 · 2017: 10 · 2016: 11 · 2015: 17 · 2014: 12 · 2013: 10 · 2012: 13
- FWCI
- 21.78
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Journal of Applied Business Research (JABR) (publishedVersion)
- Universiti Putra Malaysia Institutional Repository (Universiti Putra Malaysia) (acceptedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Learning and Leadership
- Social Sciences › Human Factors and Ergonomics › Employee Performance and Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- organizational learning, organizational commitment, job satisfaction, employee performance, public managers, mediating effect, public sector human resource management
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