The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Reviews, Reputation, and Revenue: The Case of Yelp.Com
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Citations
Cites
The Effect of Word of Mouth on Sales: Online Book Reviews
Chevalier, J. A., & Mayzlin, D. (2006) · Journal of Marketing Research · doi:10.1509/jmkr.43.3.345 · Cited by 6,003
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Mayzlin, D., Dover, Y., & Chevalier, J. (2014) · American Economic Review · doi:10.1257/aer.104.8.2421 · Cited by 937
Social Influence Bias: A Randomized Experiment
Muchnik, L., Aral, S., & Taylor, S. J. (2013) · Science · doi:10.1126/science.1240466 · Cited by 892
Goh, K. Y., Heng, C. S., & Lin, Z. (2012) · SSRN Electronic Journal · doi:10.2139/ssrn.2048614 · Cited by 799
Ghose, A., Ipeirotis, P. G., & Li, B. (2012) · Marketing Science · doi:10.1287/mksc.1110.0700 · Cited by 649
A first look at online reputation on Airbnb, where every stay is above average
Zervas, G., Proserpio, D., & Byers, J. W. (2021) · Marketing Letters · doi:10.1007/s11002-020-09546-4 · Cited by 600
The business value of online consumer reviews and management response to hotel performance
Xie, K. L., Zhang, Z., & Zhang, Z. (2014) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2014.07.007 · Cited by 598
Einav, L., Farronato, C., & Levin, J. (2016) · Annual Review of Economics · doi:10.1146/annurev-economics-080315-015334 · Cited by 553
A strategic framework for a profitable business model in the sharing economy
Kumar, V., Lahiri, A., & Dogan, O. B. (2018) · Industrial Marketing Management · doi:10.1016/j.indmarman.2017.08.021 · Cited by 482
Digital Discrimination: The Case of Airbnb.com
Edelman, B. G., & Luca, M. (2014) · doi:10.2139/ssrn.2377353 · Cited by 471
Self-citationOnline Reputation Management: Estimating the Impact of Management Responses on Consumer Reviews
Proserpio, D., & Zervas, G. (2017) · Marketing Science · doi:10.1287/mksc.2017.1043 · Cited by 406
Navigating by the Stars: Investigating the Actual and Perceived Validity of Online User Ratings
de Langhe, B., Fernbach, P. M., & Lichtenstein, D. R. (2016) · Journal of Consumer Research · doi:10.1093/jcr/ucv047 · Cited by 329
Authenticity and Consumer Value Ratings: Empirical Tests from the Restaurant Domain
Kovács, B., Carroll, G. R., & Lehman, D. W. (2014) · Organization Science · doi:10.1287/orsc.2013.0843 · Cited by 317
The Limits of Reputation in Platform Markets: An Empirical Analysis and Field Experiment
Nosko, C., & Tadelis, S. (2015) · doi:10.3386/w20830 · Cited by 229
Thumbs Up, Sales Up? The Contingent Effect of Facebook Likes on Sales Performance in Social Commerce
Lee, K., Lee, B., & Oh, W. (2015) · Journal of Management Information Systems · doi:10.1080/07421222.2015.1138372 · Cited by 181
Kim, W. G., & Park, S. A. (2017) · International Journal of Contemporary Hospitality Management · doi:10.1108/ijchm-11-2015-0627 · Cited by 162
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Innovative Online Platforms: Research Opportunities
Chen, Y.-J., Dai, T., Korpeoglu, C. G., Körpeoğlu, E., Sahin, O., Tang, C. S., & Xiao, S. (2018) · doi:10.2139/ssrn.3098921 · Cited by 21
Generating product reviews from aspect-based ratings using large language models
Pandey, P., & Singh, J. P. (2025) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2025.104244 · Cited by 19
Masterov, D. V., Mayer, U. F., & Tadelis, S. (2015) · Proceedings of the Sixteenth ACM Conference on Economics and Computation · doi:10.1145/2764468.2764499 · Cited by 18
Search Rank Fraud De-Anonymization in Online Systems
Rahman, M., Hernandez, N., Carbunar, B., & Chau, D. H. (2018) · Proceedings of the 29th on Hypertext and Social Media · doi:10.1145/3209542.3209555 · Cited by 8
Metadata
- Authors
- Luca, M.
- Venue
- SSRN Electronic Journal
- Publisher
- Elsevier BV
- Published
- 2011
- ISSN
- 1556-5068 (ISSN-L)
- OpenAlex
- W2128383499
- Cited by
- 627
- References
- 1
- Type
- posted content
- Language
- en
- Open access
- green
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
