Social Influence Bias: A Randomized Experiment
Abstract
Follow the Leader?: The Internet has increased the likelihood that our decisions will be influenced by those being made around us. On the one hand, group decision-making can lead to better decisions, but it can also lead to “herding effects” that have resulted in financial disasters. Muchnik et al. (p. 647 ) examined the effect of collective information via a randomized experiment, which involved collaboration with a social news aggregation Web site on which readers could vote and comment on posted comments. Data were collected and analyzed after the Web site administrators arbitrarily voted positively or negatively (or not at all) as the first comment on more than 100,000 posts. False positive entries led to inflated subsequent scores, whereas false negative initial votes had small long-term effects. Both the topic being commented upon and the relationship between the poster and commenter were important. Future efforts will be needed to sort out how to correct for such effects in polls or other collective intelligence systems in order to counter social biases.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Prior ratings and reviews introduce significant bias in individual rating behavior and writing style, creating a herding effect.
“prior ratings and reviews introduce significant bias in individual rating behavior and writing style, creating a herding effect”
From Social Data: Biases, Methodological Pitfalls, and Ethical Boundaries (2019) · cites this paper as Muchnik et al., 2013
The gold standard for causal analyses are randomized controlled experiments.
“The gold standard for such causal analyses are randomized controlled experiments (Aral and Walker, 2011; Muchnik et al., 2013).”
From Social Data: Biases, Methodological Pitfalls, and Ethical Boundaries (2019) · cites this paper as Muchnik et al., 2013
Many large-scale studies have reported evidence of online ecosystems altering decision-making of crowds and influencing real-world voting of millions of people.
“Many large-scale studies have reported evidence of online ecosystems altering decision-making of crowds [3] and influencing real-world voting of millions of people [4].”
From Influence of augmented humans in online interactions during voting events (2019) · cites this paper as [3]
Online ecosystems acted upon society by altering the emotions and beliefs of large populations of individuals.
“This finding is in full agreement with previous works showing how online ecosystems acted upon society by altering the emotions [19] and beliefs [3, 4] of large populations of individuals.”
From Influence of augmented humans in online interactions during voting events (2019) · cites this paper as [3]
Cites
Collective dynamics of ‘small-world’ networks
Watts, D. J., & Strogatz, S. H. (1998) · Nature · doi:10.1038/30918 · Cited by 43,060 · see citing works
Emergence of Scaling in Random Networks
Barabási, A.-L., & Albert, R. (1999) · Science · doi:10.1126/science.286.5439.509 · Cited by 36,135 · see citing works
Tversky, A., & Kahneman, D. (1974) · Science · doi:10.1126/science.185.4157.1124 · Cited by 28,810 · see citing works
Judgment under Uncertainty: Heuristics and Biases
Tversky, A., & Kahneman, D. (1975) · Utility, Probability, and Human Decision Making · doi:10.1007/978-94-010-1834-0_8 · Cited by 22,650 · see citing works
Inference from iterative simulation using multiple sequences
Gelman, A., & Rubin, D. B. (1992) · Statistical Science · doi:10.1214/ss/1177011136 · Cited by 16,627 · see citing works
Social Theory and Social Structure
Ross, E. J., & Merton, R. Κ. (1958) · The American Catholic Sociological Review · doi:10.2307/3709394 · Cited by 10,318 · see citing works
The Kolmogorov-Smirnov Test for Goodness of Fit
Massey, F. J. (1951) · Journal of the American Statistical Association · doi:10.1080/01621459.1951.10500769 · Cited by 7,210 · see citing works
A Simple Model of Herd Behavior
Banerjee, A. V. (1992) · The Quarterly Journal of Economics · doi:10.2307/2118364 · Cited by 6,556 · see citing works
Identification of Endogenous Social Effects: The Reflection Problem
Manski, C. F. (1993) · The Review of Economic Studies · doi:10.2307/2298123 · Cited by 6,209 · see citing works
The Effect of Word of Mouth on Sales: Online Book Reviews
Chevalier, J. A., & Mayzlin, D. (2006) · Journal of Marketing Research · doi:10.1509/jmkr.43.3.345 · Cited by 6,003 · see citing works
JAGS: A program for analysis of Bayesian graphical models using Gibbs sampling
Plummer, M. (2003) · Cited by 4,720 · see citing works
Negativity Bias, Negativity Dominance, and Contagion
Rozin, P., & Royzman, E. B. (2001) · Personality and Social Psychology Review · doi:10.1207/s15327957pspr0504_2 · Cited by 4,342 · see citing works
Pearson, K. (1900) · The London Edinburgh and Dublin Philosophical Magazine and Journal of Science · doi:10.1080/14786440009463897 · Cited by 4,134 · see citing works
The Kolmogorov-Smirnov Test for Goodness of Fit
Massey, F. J. (1951) · Journal of the American Statistical Association · doi:10.2307/2280095 · Cited by 3,690 · see citing works
The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms
Dellarocas, C. N. (2003) · Management Science · doi:10.1287/mnsc.49.10.1407.17308 · Cited by 3,437 · see citing works
Evidence for a Collective Intelligence Factor in the Performance of Human Groups
Woolley, A. W., Chabris, C. F., Pentland, A., Hashmi, N., & Malone, T. W. (2010) · Science · doi:10.1126/science.1193147 · Cited by 2,685 · see citing works
(1982) · Houghton Mifflin eBooks · Cited by 2,650 · see citing works
ON A CLASS OF SKEW DISTRIBUTION FUNCTIONS
Simon, H. A. (1955) · Biometrika · doi:10.1093/biomet/42.3-4.425 · Cited by 2,520 · see citing works
Zhu, F., & Zhang, X. (2010) · Journal of Marketing · doi:10.1509/jmkg.74.2.133 · Cited by 2,372 · see citing works
Experimental Study of Inequality and Unpredictability in an Artificial Cultural Market
Salganik, M. J., Dodds, P. S., & Watts, D. J. (2006) · Science · doi:10.1126/science.1121066 · Cited by 2,219 · see citing works
A Theory of Fads, Fashion, Custom, and Cultural Change as Informational Cascades
Bikhchandani, S., Hirshleifer, D. A., & Welch, I. (1992) · Journal of Political Economy · doi:10.1086/261849 · Cited by 1,980 · see citing works
Do online reviews matter? — An empirical investigation of panel data
Duan, W., Gu, B., & Whinston, A. B. (2008) · Decision Support Systems · doi:10.1016/j.dss.2008.04.001 · Cited by 1,672 · see citing works
Exploring the value of online product reviews in forecasting sales: The case of motion pictures
Dellarocas, C. N., Zhang, X., & Awad, N. F. (2007) · Journal of Interactive Marketing · doi:10.1002/dir.20087 · Cited by 1,553 · see citing works
Distinguishing influence-based contagion from homophily-driven diffusion in dynamic networks
Aral, S., Muchnik, L., & Sundararajan, A. (2009) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.0908800106 · Cited by 1,207 · see citing works
Self-citationPeeters, G., & Czapiński, J. (1990) · European Review of Social Psychology · doi:10.1080/14792779108401856 · Cited by 1,141 · see citing works
Self-Selection and Information Role of Online Product Reviews
Li, X., & Hitt, L. M. (2008) · Information Systems Research · doi:10.1287/isre.1070.0154 · Cited by 1,101 · see citing works
Identifying influential and susceptible members of social networks
Aral, S., & Walker, D. (2012) · Science · doi:10.1126/science.1215842 · Cited by 1,047 · see citing works
Self-citationDo Online Reviews Matter? - an Empirical Investigation of Panel DataPreprint
Duan, W., Gu, B., & Whinston, A. B. (2005) · SSRN Electronic Journal · Cited by 1,028 · see citing works
How social influence can undermine the wisdom of crowd effect
Lorenz, J., Rauhut, H., Schweitzer, F., & Helbing, D. (2011) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.1008636108 · Cited by 1,017 · see citing works
Deriving the Pricing Power of Product Features by Mining Consumer Reviews
Archak, N., Ghose, A., & Ipeirotis, P. G. (2011) · Management Science · doi:10.1287/mnsc.1110.1370 · Cited by 997 · see citing works
Homophily and contagion are generically confounded in observational social network studies
Shalizi, C. R., & Thomas, A. C. (2011) · Sociological Methods & Research · doi:10.1177/0049124111404820 · Cited by 994 · see citing works
Aral, S., & Walker, D. (2011) · Management Science · doi:10.1287/mnsc.1110.1421 · Cited by 786 · see citing works
Self-citationSocial networks and cooperation in hunter-gatherers.
Apicella, C. L., Marlowe, F. W., Fowler, J. H., & Christakis, N. A. (2012) · Nature · doi:10.1038/nature10736 · Cited by 698 · see citing works
Reviews, Reputation, and Revenue: The Case of Yelp.ComPreprint
Luca, M. (2011) · SSRN Electronic Journal · doi:10.2139/ssrn.1928601 · Cited by 651 · see citing works
Social Influence Network Theory
Friedkin, N. E., & Johnsen, E. C. (2011) · Cambridge University Press eBooks · doi:10.1017/cbo9780511976735 · Cited by 464 · see citing works
Can online reviews reveal a product's true quality?
Hu, N., Pavlou, P. A., & Zhang, J. (2006) · ACM Conference on Electronic Commerce (EC) · doi:10.1145/1134707.1134743 · Cited by 386 · see citing works
Distinguishing Informational Cascades from Herd Behavior in the Laboratory
Çelen, B., & Kariv, S. (2004) · American Economic Review · doi:10.1257/0002828041464461 · Cited by 375 · see citing works
The Emperor’s Dilemma: A Computational Model of Self‐Enforcing Norms
Centola, D. M., Willer, R., & Macy, M. W. (2005) · American Journal of Sociology · doi:10.1086/427321 · Cited by 372 · see citing works
Reacting to rankings: Evidence from “America's Best Hospitals”
Pope, D. G. (2009) · Journal of Health Economics · doi:10.1016/j.jhealeco.2009.08.006 · Cited by 343 · see citing works
Patterns of Influence in a Recommendation Network
Leskovec, J., Singh, A. P., & Kleinberg, J. M. (2006) · Lecture notes in computer science · doi:10.1007/11731139_44 · Cited by 313 · see citing works
Social influence and the diffusion of user-created content
Bakshy, E., Karrer, B., & Adamic, L. A. (2009) · ACM Conference on Electronic Commerce (EC) · doi:10.1145/1566374.1566421 · Cited by 312 · see citing works
Salganik, M., & Watts, D. J. (2008) · Social Psychology Quarterly · doi:10.1177/019027250807100404 · Cited by 290 · see citing works
Technological Networks and the Spread of Computer Viruses
Balthrop, J., Forrest, S., Newman, M. E. J., & Williamson, M. M. (2004) · Science · doi:10.1126/science.1095845 · Cited by 278 · see citing works
Spontaneous emergence of social influence in online systems
Onnela, J.-P. “., & Reed‐Tsochas, F. (2010) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.0914572107 · Cited by 251 · see citing works
All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.ComPreprint
Chen, P.-Y., Dhanasobhon, S., & Smith, M. D. (2006) · SSRN Electronic Journal · doi:10.2139/ssrn.918083 · Cited by 240 · see citing works
How opinions are received by online communities
Danescu-Niculescu-Mizil, C., Kossinets, G., Kleinberg, J. M., & Lee, L. (2009) · International World Wide Web Conference (WWW) · doi:10.1145/1526709.1526729 · Cited by 239 · see citing works
Aral, S. (2010) · Marketing Science · doi:10.1287/mksc.1100.0596 · Cited by 210 · see citing works
Self-citationBESTSELLER LISTS AND PRODUCT VARIETY *
Sorensen, A. (2007) · Journal of Industrial Economics · doi:10.1111/j.1467-6451.2007.00327.x · Cited by 183 · see citing works
The Dynamics of Seller Reputation: Theory and Evidence from eBay
Cabral, L., & Hortacsu, A. (2004) · doi:10.3386/w10363 · Cited by 149 · see citing works
Wu, F., & Huberman, B. A. (2008) · Lecture notes in computer science · doi:10.1007/978-3-540-92185-1_39 · Cited by 129 · see citing works
Comarow, A. (2003) · PubMed · Cited by 129 · see citing works
Hits and misses: Herd behavior and online product popularity
Hanson, W. A., & Putler, D. S. (1996) · Marketing Letters · doi:10.1007/bf00435537 · Cited by 126 · see citing works
The new economics of human behavior
Becker, G. S. (1995) · Cambridge University Press eBooks · doi:10.1017/cbo9780511599040 · Cited by 103 · see citing works
Identifying Social Influence in Networks Using Randomized Experiments
Aral, S., & Walker, D. (2011) · IEEE Intelligent Systems · doi:10.1109/mis.2011.89 · Cited by 94 · see citing works
Self-citationThe effect of social interactions in the primary consumption life cycle of motion pictures
Hidalgo, C. A., Castro, A., & Rodríguez‐Sickert, C. (2006) · New Journal of Physics · doi:10.1088/1367-2630/8/4/052 · Cited by 17 · see citing works
Error in statistical tests of error in statistical tests
Jeng, M. (2006) · BMC Medical Research Methodology · doi:10.1186/1471-2288-6-45 · Cited by 17 · see citing works
Flagged first, then by citations
9 of the 65 references couldn’t be matched to a known paper.
Research works printed but not linked: 3
- Anderson L. R., Holt C. A.Information cascades in the laboratory, Am. Econ. Rev. 87, 847 (1997).
- B. Gu M. Lin “The dynamics of online consumer reviews ” Workshop on Information Systems and Economics (WISE) (2006).
- S. E. Asch in Groups Leadership and Men H. Guetzkow Ed. (Carnegie Press Pittsburgh PA 1951) pp. 177–190.
Cited by
Sorted by citations
Massanari, A. (2017) · New Media & Society · doi:10.1177/1461444815608807 · Cited by 1,264 · see citing works
“As other scholars have noted, such a system can create “herding” or power law effects around particular material, biasing individuals to mirror the voting behavior of others (Muchnik et al., 2013).”
BackgroundSuddaby, R., Bitektine, A. B., & Haack, P. (2017) · Academy of Management Annals · doi:10.5465/annals.2015.0101 · Cited by 1,098 · see citing works
The “Macro” and the “Micro” of Legitimacy: Toward a Multilevel Theory of the Legitimacy Process
Bitektine, A. B., & Haack, P. (2014) · Academy of Management Review · doi:10.5465/amr.2013.0318 · Cited by 1,022 · see citing works
Social Data: Biases, Methodological Pitfalls, and Ethical Boundaries
Olteanu, A., Castillo, C., Diaz, F., & Kıcıman, E. (2019) · Frontiers in Big Data · doi:10.3389/fdata.2019.00013 · Cited by 763 · see citing works
“To do so, the gold standard are randomized controlled experiments [Aral and Walker 2011; Bakshy et al. 2012; Muchnik et al. 2013], but when experimentation is impractical or violates ethical standards, many studies resort to observational data collected from social platforms.”
BackgroundNetwork analysis reveals open forums and echo chambers in social media discussions of climate change
Williams, H. T. P., McMurray, J. R., Kurz, T., & Hugo Lambert, F. (2015) · Global Environmental Change · doi:10.1016/j.gloenvcha.2015.03.006 · Cited by 631 · see citing works
“and Kotcher, 2009), while social network influence is known to affect individual attitudes and behaviours in general (Katz and Lazarsfeld, 1955; Katz, 1957; Salganik et al., 2006; Bond et al., 2012; Centola, 2010; Wu et al., 2011; Muchnik et al., 2013; Kramer et al., 2014).”
BackgroundInfluentialThe Matthew effect in science funding
Bol, T., de Vaan, M., & van de Rijt, A. (2018) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.1719557115 · Cited by 638 · see citing works
Cheng, J., Bernstein, M. S., Danescu-Niculescu-Mizil, C., & Leskovec, J. (2017) · ACM Conference on Computer Supported Cooperative Work (CSCW) · doi:10.1145/2998181.2998213 · Cited by 499 · see citing works
“An experiment that manipulated the initial votes an article received found that initial downvotes tended to be corrected by the community [64].”
MethodA strategic framework for a profitable business model in the sharing economy
Kumar, V., Lahiri, A., & Dogan, O. B. (2018) · Industrial Marketing Management · doi:10.1016/j.indmarman.2017.08.021 · Cited by 482 · see citing works
Tie Strength, Embeddedness, and Social Influence: A Large-Scale Networked Experiment
Aral, S., & Walker, D. (2014) · Management Sciences · doi:10.1287/mnsc.2014.1936 · Cited by 373 · see citing works
“, Aral and Walker 2011a, 2012); Amazon Mechanical Turk enables the development of complex environments in which users can engage in precisely defined experimental microtasks (Mason and Watts 2012, Rand and Nowak 2011, Suri and Watts 2011); and formal collaboration with platform developers and website administrators en…”
BackgroundSelf-citationDo I Follow My Friends or the Crowd? Information Cascades in Online Movie Ratings
Lee, Y.-J., Hosanagar, K., & Tan, Y. (2015) · Management Science · doi:10.1287/mnsc.2014.2082 · Cited by 377 · see citing works
A First Look at Online Reputation on Airbnb, Where Every Stay is Above Average
Zervas, G., Proserpio, D., & Byers, J. (2015) · doi:10.2139/ssrn.2554500 · Cited by 601 · see citing works
Searching for superspreaders of information in real-world social media
Pei, S., Muchnik, L., Andrade, J. S., Zheng, Z. M., & Makse, H. A. (2014) · Scientific Reports · doi:10.1038/srep05547 · Cited by 370 · see citing works
“Information spreading is an ubiquitous process in society which describes a wide variety of phenomena ranging from the adoption of innovations [1], the success of commercial promotions [2], the rise of political movements [3], and the spread of news, opinions and brand new products in society [4, 5].”
BackgroundSelf-citationSpontaneous Collective Action: Peripheral Mobilization During the Arab Spring
Steinert-Threlkeld, Z. C. (2017) · American Political Science Review · doi:10.1017/s0003055416000769 · Cited by 229 · see citing works
Navigating by the Stars: Investigating the Actual and Perceived Validity of Online User Ratings
de Langhe, B., Fernbach, P. M., & Lichtenstein, D. R. (2015) · Journal of Consumer Research · doi:10.1093/jcr/ucv047 · Cited by 329 · see citing works
“…not actually used the product (Anderson and Simester 2014), and raters that have actually used the product are influenced by previously posted ratings from other consumers and experts, creating herding effects (Jacobsen 2015; Moe and Trusov 2011; Muchnik, Aral, and Taylor 2013; Schlosser 2005).”
BackgroundEvidence of complex contagion of information in social media: An experiment using Twitter bots
Mønsted, B., Sapiezynski, P., Ferrara, E., & Lehmann, S. (2017) · PLoS ONE · doi:10.1371/journal.pone.0184148 · Cited by 302 · see citing works
Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality1
Gao, G. G., Greenwood, B. N., Agarwal, R., & McCullough, J. S. (2015) · MIS Quarterly · doi:10.2139/ssrn.2629837 · Cited by 278 · see citing works
A first look at online reputation on Airbnb, where every stay is above average
Zervas, G., Proserpio, D., & Byers, J. W. (2020) · Marketing Letters · doi:10.1007/s11002-020-09546-4 · Cited by 283 · see citing works
Searching for superspreaders of information in real-world social media
Pei, S., Muchnik, L., Andrade, Jr., Zheng, Z. M., & Makse, H. A. (2014) · CUNY Academic Works (City University of New York) · Cited by 265 · see citing works
Self-citationA Survey of Information Cascade Analysis
Zhou, F., Xu, X., Trajcevski, G., & Zhang, K. (2021) · ACM Computing Surveys · doi:10.1145/3433000 · Cited by 264 · see citing works
“, is it a problem of insufficient data, or is it inherently unpredictable [38, 135, 168, 173]? Is this because the innate quality of content has a minor impact, while the social influence or other external factors govern the eventual popularity of items [144, 168]? Unfortunately, there is no explicit answer applicable…”
BackgroundSchneider, C., Weinmann, M., & Brocke, J. V. (2018) · Communications of the ACM · doi:10.1145/3213765 · Cited by 269 · see citing works
Dinev, T., McConnell, A. R., & Smith, H. J. (2015) · Information Systems Research · doi:10.1287/isre.2015.0600 · Cited by 256 · see citing works
“Recently published research (Muchnik et al. 2013) suggests that prior ratings of Web and social networking sites create significant bias in individual rating behavior.”
What Makes a Great MOOC? An Interdisciplinary Analysis of Student Retention in Online Courses
Adamopoulos, P. (2013) · Cited by 249 · see citing works
The Crowd is a Collaborative Network
Gray, M. L., Suri, S., Ali, S. S., & Kulkarni, D. (2016) · ACM Conference on Computer Supported Cooperative Work (CSCW) · doi:10.1145/2818048.2819942 · Cited by 239 · see citing works
“Also, task creators often de-bias worker output by taking the majority vote of judgments [44], but if the crowds’ responses are correlated, the results can be skewed [36].”
BackgroundHow behavioural sciences can promote truth, autonomy and democratic discourse online
Lorenz-Spreen, P., Lewandowsky, S., Sunstein, C. R., & Hertwig, R. (2020) · Nature Human Behaviour · doi:10.1038/s41562-020-0889-7 · Cited by 223 · see citing works
“Instead, they show reactions from others as asymmetrically positive—there typically is no ‘dislike’ button—or biased toward narrow groups or highly active users 98 to maximize user engagement.”
BackgroundThe Polarity of Online Reviews: Prevalence, Drivers and Implications
Schoenmueller, V., Netzer, O., & Stahl, F. (2020) · Journal of Marketing Research · doi:10.1177/0022243720941832 · Cited by 251 · see citing works
“…can change over time due to social influence factors such as previous reviews (e.g., Godes and Silva 2012; Moe and Schweidel 2012; Moe and Trusov 2011; Muchnik, Aral, and Taylor 2013; Sridhar and Srinivasan 2012) or the composition of reviewer groups (Li and Hitt 2008; Moe and Schweidel 2012).”
BackgroundSocial Network Integration and User Content Generation: Evidence from Natural Experiments1
Huang, N., Hong, Y., & Burtch, G. (2017) · MIS Quarterly · doi:10.25300/misq/2017/41.4.02 · Cited by 205 · see citing works
“Past work suggests that social factors significantly influence users’ authorship of online reviews (e.g., Aral 2014; Muchnik et al. 2013; Wang 2010; Wang et al. 2017).”
BackgroundField experiments of success-breeds-success dynamics
van de Rijt, A., Kang, S. M., Restivo, M., & Patil, A. (2014) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.1316836111 · Cited by 202 · see citing works
Socially Nudged: A Quasi-Experimental Study of Friends’ Social Influence in Online Product Ratings
Wang, C., Zhang, X., & Hann, I.-H. (2018) · Information Systems Research · doi:10.1287/isre.2017.0741 · Cited by 197 · see citing works
How algorithmic popularity bias hinders or promotes quality
Ciampaglia, G. L., Nematzadeh, A., Menczer, F., & Flammini, A. (2018) · Scientific Reports · doi:10.1038/s41598-018-34203-2 · Cited by 204 · see citing works
“Furthermore, knowledge of what is popular can be construed as a form of social influence; an individual’s behavior may be guided by choices of peers or neighbors [23, 19, 20, 18, 29, 2, 6].”
BackgroundAggregated knowledge from a small number of debates outperforms the wisdom of large crowds
Navajas, J., Niella, T., Garbulsky, G., Bahrami, B., & Sigman, M. (2018) · Nature Human Behaviour · doi:10.1038/s41562-017-0273-4 · Cited by 183 · see citing works
Predicting Successful Memes Using Network and Community Structure
Weng, L., Menczer, F., & Ahn, Y. (2014) · Proceedings of the International AAAI Conference on Web and Social Media · doi:10.1609/icwsm.v8i1.14530 · Cited by 191 · see citing works
“Yet, randomized experiments on music choices and social news fil-tering suggested that innate quality may play only a minor role in determining future popularity due to the strong effect of social influence (Salganik, Dodds, and Watts 2006; Muchnik, Aral, and Taylor 2013).”
BackgroundCommon Sense and Sociological Explanations
Watts, D. J. (2014) · American Journal of Sociology · doi:10.1086/678271 · Cited by 176 · see citing works
Adaptive social networks promote the wisdom of crowds
Almaatouq, A., Noriega-Campero, A., Alotaibi, A., Krafft, P. M., Moussaïd, M., & Pentland, A. (2020) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.1917687117 · Cited by 172 · see citing works
Huang, N., Burtch, G., Gu, B., Hong, Y., Liang, C., Wang, K., Fu, D., & Yang, B. (2018) · Management Science · doi:10.1287/mnsc.2017.2944 · Cited by 170 · see citing works
“…these characteristics, including the contributor’s popularity (Goes et al. 2014) and cultural background (Hong et al. 2016), the activity of a contributor’s social network neighbors (Zeng and Wei 2013), and the timing and sequence of UGC contributions (Godes and Silva 2012, Muchnik et al. 2013).”
Crowdsourcing and online collaborative translations
Jiménez-Crespo, M. A. (2017) · Benjamins translation library · doi:10.1075/btl.131 · Cited by 174 · see citing works
Informational and Normative Influences in Conformity from a Neurocomputational Perspective
Toelch, U., & Dolan, R. J. (2015) · Trends in Cognitive Sciences · doi:10.1016/j.tics.2015.07.007 · Cited by 177 · see citing works
Social learning strategies regulate the wisdom and madness of interactive crowds
Toyokawa, W., Whalen, A., & Laland, K. N. (2019) · Nature Human Behaviour · doi:10.1038/s41562-018-0518-x · Cited by 145 · see citing works
Wiki Surveys: Open and Quantifiable Social Data Collection
Salganik, M., & Levy, K. E. C. (2015) · PLoS ONE · doi:10.1371/journal.pone.0123483 · Cited by 164 · see citing works
Chandrasekharan, E., Samory, M., Srinivasan, A., & Gilbert, É. (2017) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3025453.3026018 · Cited by 148 · see citing works
“Moreover, we know from empirical work that these voting mechanisms are susceptible to herding effects [36], underprovision [21], and potential collusion as flagging can be used to indicate disagreement or dislike of a post that is not otherwise inappropriate or profane [32], casting doubt on their reliability.”
BackgroundOnline Review Consistency Matters: An Elaboration Likelihood Model Perspective
Aghakhani, N., Oh, O., Gregg, D. G., & Karimi, J. (2020) · Information Systems Frontiers · doi:10.1007/s10796-020-10030-7 · Cited by 151 · see citing works
Botelho, T. L., & Abraham, M. (2017) · Administrative Science Quarterly · doi:10.1177/0001839217694358 · Cited by 141 · see citing works
Online Actions with Offline Impact
Althoff, T., Jindal, P., & Leskovec, J. (2017) · ACM International Conference on Web Search and Data Mining (WSDM) · doi:10.1145/3018661.3018672 · Cited by 143 · see citing works
“Existing studies of social influence in social networks have mainly been restricted to measuring online behaviors and outcomes such as the adoption of apps [8, 9], downloads of content [47], voting on content [42], and resharing of content [43, 44].”
Leavitt, A. (2015) · ACM Conference on Computer Supported Cooperative Work (CSCW) · doi:10.1145/2675133.2675175 · Cited by 159 · see citing works
“Social news sites allow users to contribute links and posts that can be made visible by the community through the technical mechanisms of voting these posts up or down [15, 34, 29, 43].”
BackgroundKummer, M. E., & Schulte, P. (2016) · Management Science · doi:10.1287/mnsc.2018.3132 · Cited by 148 · see citing works
Culture, Conformity, and Emotional Suppression in Online Reviews
Hong, Y., Huang, N., Burtch, G., & Li, C. (2016) · Journal of the Association for Information Systems · doi:10.17705/1jais.00443 · Cited by 137 · see citing works
“In the online reviews context, when a consumer writes a review about a merchant, the consumer may feel pressured to “conform” (Muchnik et al., 2013; Lee et al., 2015; Wang et al., forthcoming) to the group opinion as expressed in previous reviews about the same merchant.”
BackgroundReverse Engineering Socialbot Infiltration Strategies in Twitter
Freitas, C. A., Benevenuto, F., Ghosh, S., & Veloso, A. (2015) · IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM) · doi:10.1145/2808797.2809292 · Cited by 138 · see citing works
Haghani, M., & Sarvi, M. (2016) · Animal Behaviour · doi:10.1016/j.anbehav.2016.11.024 · Cited by 133 · see citing works
Herding and Social Media Word-of-Mouth: Evidence from Groupon1
Li, X., & Wu, L. (2013) · MIS Quarterly · doi:10.25300/misq/2018/14108 · Cited by 155 · see citing works
“comes from social connections on Facebook, “liking” a deal on Facebook can have a stronger effect in updating consumers’ beliefs about product quality than traditional online endorsements such as voting up an online news article (Muchnik et al. 2013) or writing positive online reviews which often comes from anonymous…”
Women’s visibility in academic seminars: Women ask fewer questions than men
Carter, A. J., Croft, A., Lukas, D., & Sandstrom, G. M. (2018) · PLoS ONE · doi:10.1371/journal.pone.0202743 · Cited by 125 · see citing works
“Such social influence biases have been found in online interactions, where, for example, the tone of the first comment posted influences the tone of subsequent comments [26].”
BackgroundModelling opinion dynamics in the age of algorithmic personalisation
Perra, N., & Rocha, L. E. C. (2019) · Scientific Reports · doi:10.1038/s41598-019-43830-2 · Cited by 127 · see citing works
Big data in psychology: A framework for research advancement.
Adjerid, I., & Kelley, K. (2018) · American Psychologist · doi:10.1037/amp0000190 · Cited by 122 · see citing works
“…rely primarily on evaluating differences in means and t tests, Kramer et al. (2014) utilize Poisson regression and weighted linear regression, and Muchnik et al. (2013) use more complex (but still well known) regression models that include random effects to account for repeat observations from…”
BackgroundMethodInfluentialStudying Politics Across Media
Bode, L., & Vraga, E. K. (2017) · Political Communication · doi:10.1080/10584609.2017.1334730 · Cited by 122 · see citing works
Emotions and Digital Well-Being: on Social Media’s Emotional Affordances
Steinert, S., & Dennis, M. (2022) · Philosophy & Technology · doi:10.1007/s13347-022-00530-6 · Cited by 166 · see citing works
“This behavior can be explained with processes like social influence bias, which can lead to herding effects (Muchnik et al., 2013), or, take what psychologists call “mirroring” (Chartrand & Bargh, 1999), that describes the process of unconsciously imitating other people.”
BackgroundDigital Media and Political Participation
Bimber, B., Cantijoch, M., Copeland, L., & Gibson, R. (2014) · Social Science Computer Review · doi:10.1177/0894439314526559 · Cited by 119 · see citing works
Social influence maximization under empirical influence models
Aral, S., & Dhillon, P. S. (2018) · Nature Human Behaviour · doi:10.1038/s41562-018-0346-z · Cited by 109 · see citing works
Self-citationSunder, S., Kim, K. H., & Yorkston, E. A. (2019) · Journal of Marketing · doi:10.1177/0022242919875688 · Cited by 110 · see citing works
“Individuals adjust their ratings of products in line with the online rating information of the crowd (Li and Hitt 2008; Muchnik, Aral, and Taylor 2013).”
BackgroundResultThe Anatomy of Reddit: An Overview of Academic Research
Medvedev, A. N., Lambiotte, R., & Delvenne, J.-C. (2019) · Springer proceedings in complexity · doi:10.1007/978-3-030-14683-2_9 · Cited by 109 · see citing works
“[44] performed a large-scale experiment on a Reddit-like platform to study the herding effect of social influence and how the sys-”
MethodEarly-career setback and future career impact
Wang, Y., Jones, B. F., & Wang, D. (2019) · Nature Communications · doi:10.1038/s41467-019-12189-3 · Cited by 137 · see citing works
“The features are defined as follows (from top to bottom): (1) percentage of female applicants; (2) number of years since the first R01 application; (3) number of years since the first publication; (4) institutional reputation, measured by the number of R01 grants awarded to an institution between 1990 to 2005; (5) num…”
BackgroundThe strength of long-range ties in population-scale social networks
Park, P. S., Blumenstock, J. E., & Macy, M. W. (2018) · Science · doi:10.1126/science.aau9735 · Cited by 105 · see citing works
User-Generated Content and Social Media
Luca, M. (2015) · Handbook of media economics · doi:10.1016/b978-0-444-63685-0.00012-7 · Cited by 130 · see citing works
How Community Feedback Shapes User Behavior
Cheng, J., Danescu-Niculescu-Mizil, C., & Leskovec, J. (2014) · Proceedings of the International AAAI Conference on Web and Social Media · doi:10.1609/icwsm.v8i1.14518 · Cited by 146 · see citing works
“…studied in other contexts, such as Q&A sites (Anderson et al. 2012a), Wikipedia (Burke and Kraut 2008; Leskovec, Huttenlocher, and Kleinberg 2010; Anderson et al. 2012b), YouTube (Siersdorfer et al. 2010), social news aggregation sites (Lampe and Resnick 2004; Lampe and Johnston 2005; Muchnik,…”
BackgroundInfluentialGender differences in participation and reward on Stack Overflow
May, A., Wachs, J., & Hannák, A. (2018) · Empirical Software Engineering · doi:10.1007/s10664-019-09685-x · Cited by 101 · see citing works
“Research on other platforms shows evidence for such a reinforcement effect (Muchnik et al. 2013).”
BackgroundResearch collaboration experiences, good and bad: Dispatches from the front lines
Bozeman, B. L., Gaughan, M., Youtie, J., Slade, C. P., & Rimes, H. (2015) · Science and Public Policy · doi:10.1093/scipol/scv035 · Cited by 103 · see citing works
Aggregation of consumer ratings: an application to Yelp.com
Dai, W., Jin, G. Z., Lee, J., et al. (2017) · Quantitative Marketing and Economics · doi:10.1007/s11129-017-9194-9 · Cited by 101 · see citing works
“8 The second incentive is the reviewer’s social incentive that may generate a positive or negative correlation across ratings (Muchnik et al. 2013).”
Behavioral biases in marketing
Dowling, K., Guhl, D., Klapper, D., Spann, M., Stich, L., & Yegoryan, N. (2019) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-019-00699-x · Cited by 101 · see citing works
Wang, J., Molina, M. D., & Sundar, S. S. (2020) · Computers in Human Behavior · doi:10.1016/j.chb.2020.106278 · Cited by 100 · see citing works
Susarla, A., Oh, J.-H., & Tan, Y. (2016) · Journal of Management Information Systems · doi:10.1080/07421222.2016.1172454 · Cited by 98 · see citing works
“We employ a finite mixture of GLMs, where the individual parameters are assumed to be from a finite mixture of multivariate normal distributions [47].”
Social Simulation in the Social Sciences
Squazzoni, F., Jager, W., & Edmonds, B. (2014) · Social Science Computer Review · doi:10.1177/0894439313512975 · Cited by 132 · see citing works
“More recently, Muchnik, Aral, and Taylor (2013) performed a large-scale experiment on a social news aggregation website to study biases in the rating behavior of users.”
BackgroundLeveraging position bias to improve peer recommendation
Lerman, K., & Hogg, T. (2014) · PLoS ONE · doi:10.1371/journal.pone.0098914 · Cited by 96 · see citing works
“We experimentally evaluate the effect of position bias, in contrast to previous studies of social influence [2,3,5,16].”
BackgroundResultTransaction cost economics in the digital economy: A research agenda
Nagle, F., Seamans, R., & Tadelis, S. (2024) · Strategic Organization · doi:10.1177/14761270241228674 · Cited by 109 · see citing works
“Additional sources of bias can stem from social influence due to anchoring (Muchnik et al., 2013), consumer characteristics (Zhu and Zhang, 2010), or disagreement among prior reviews (Nagle and Riedl, 2014).”
Rate or Trade? Identifying Winning Ideas in Open Idea Sourcing
Blohm, I., Riedl, C., Füller, J., & Leimeister, J. M. (2016) · Information Systems Research · doi:10.1287/isre.2015.0605 · Cited by 93 · see citing works
“(Muchnik et al. 2013).”
Learning from Mixed Signals in Online Innovation Communities
Riedl, C., & Seidel, V. P. (2018) · Organization Science · doi:10.1287/orsc.2018.1219 · Cited by 95 · see citing works
“Theories on collective intelligence suggest that individual evaluations should remain independent to avoid bias from social in fl uence (Lorenz et al. 2011, Muchnik et al. 2013).”
BackgroundSocial Data: Biases, Methodological Pitfalls, and Ethical Boundaries
Olteanu, A., Castillo, C., Diaz, F., & Kiciman, E. (2016) · doi:10.2139/ssrn.2886526 · Cited by 763 · see citing works
Zhang, C., Liu, T., Huang, H., et al. (2017) · Transportation Research Part C Emerging Technologies · doi:10.1016/j.trc.2017.12.005 · Cited by 94 · see citing works
How Chinese companies deal with a legitimacy imbalance when acquiring firms from developed economies
Zhang, H., Young, M. N., Tan, J., & Sun, W. (2018) · Journal of World Business · doi:10.1016/j.jwb.2018.05.004 · Cited by 91 · see citing works
Gutt, D., Neumann, J., Zimmermann, S., Kundisch, D., & Chen, J. (2019) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2019.01.004 · Cited by 95 · see citing works
Social Identity Threat Motivates Science-Discrediting Online Comments
Nauroth, P., Gollwitzer, M., Bender, J., & Rothmund, T. (2015) · PLoS ONE · doi:10.1371/journal.pone.0117476 · Cited by 91 · see citing works
Understanding and overcoming biases in online review systems
Askalidis, G., Kim, S. J., & Malthouse, E. C. (2017) · Decision Support Systems · doi:10.1016/j.dss.2017.03.002 · Cited by 91 · see citing works
Zhu, L., Lin, Y., & Cheng, M. (2019) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2019.102369 · Cited by 93 · see citing works
Click and mortar: Organizations on the web
Powell, W. W., Horvath, A., & Brandtner, C. (2016) · Research in Organizational Behavior · doi:10.1016/j.riob.2016.07.001 · Cited by 90 · see citing works
“…privilege some material over others, shaping knowledge and behaviors (Benkler, 2016; Tufecki, 2016; for examples, see Kramer, Guillory, and Hancock, 2014, Muchnik et al. 2013, and Bond et 7 https://blog.mozilla.org/blog/2016/02/08/the-internet-is-a-global-public-resource/ al., 2012).”
BackgroundUser-Generated Content and Competing Firms’ Product Design
Kwark, Y., Chen, J., & Raghunathan, S. (2017) · Management Science · doi:10.1287/mnsc.2017.2839 · Cited by 90 · see citing works
A methodology for learning, analyzing, and mitigating social influence bias in recommender systems
Krishnan, S., Patel, J. M., Franklin, M. J. M., et al. (2014) · ACM Conference on Recommender Systems (RecSys) · doi:10.1145/2645710.2645740 · Cited by 89 · see citing works
“[28], they found that when they positively treated posts with higher up-vote counts it lead to a significant increase in the likelihood of additional up votes (32% more likely).”
BackgroundInfluentialKaraman, H. (2020) · Management Science · doi:10.1287/mnsc.2020.3758 · Cited by 81 · see citing works
Business Analytics: Radical Shift or Incremental Change?
Gillon, K., Aral, S., Lin, C., Mithas, S., & Zozulia, M. (2014) · Communications of the Association for Information Systems · doi:10.17705/1cais.03413 · Cited by 88 · see citing works
Self-citationTan, T. F., Netessine, S., & Hitt, L. (2017) · Information Systems Research · doi:10.1287/isre.2017.0712 · Cited by 84 · see citing works
“Since user ratings may suffer from various social influence biases (e.g.,Li and Hitt, 2008; Moe and Trusov, 2011; Muchnik et al., 2013), we refrain from making causal inference of the user rating and movie quality.”
Li, X. (2018) · Information Systems Research · doi:10.1287/isre.2017.0728 · Cited by 84 · see citing works
Reciprocity of social influence
Mahmoodi, A., Bahrami, B., & Mehring, C. (2018) · Nature Communications · doi:10.1038/s41467-018-04925-y · Cited by 92 · see citing works
Leung, J., Chung, J. Y. C., Tisdale, C., Chiu, V., Lim, C. C. W., & Chan, G. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18031127 · Cited by 84 · see citing works
Co-dynamics of climate policy stringency and public support
Konc, T., Drews, S., Savin, I. V., & van den Bergh, J. C. J. M. (2022) · Global Environmental Change · doi:10.1016/j.gloenvcha.2022.102528 · Cited by 82 · see citing works
The Next Frontiers of Digital Innovation Research
Yoo, Y., Henfridsson, O., Kallinikos, J., Gregory, R. W., Burtch, G., Chatterjee, S., & Sarker, S. (2024) · Information Systems Research · doi:10.1287/isre.2024.editorial.v35.n4 · Cited by 90 · see citing works
Li, H., Zhang, Z., Meng, F., & Janakiraman, R. (2017) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2017.08.003 · Cited by 83 · see citing works
Emoticons vs. Emojis on Twitter: A Causal Inference ApproachPreprint
Pavalanathan, U., & Eisenstein, J. (2015) · arXiv (Cornell University) · doi:10.48550/arxiv.1510.08480 · Cited by 82 · see citing works
“Although causal inference framework has been widely used in fields such as epidemiology and political science to design and analyze randomized experiments, this approach was rare in social media research until recently (Muchnik, Aral, and Taylor 2013; King, Pan, and Roberts 2014).”
MethodConsumers and Curators: Browsing and Voting Patterns on Reddit
Glenski, M., Pennycuff, C., & Weninger, T. (2017) · IEEE Transactions on Computational Social Systems · doi:10.1109/tcss.2017.2742242 · Cited by 79 · see citing works
“Earlier work in this area has found significant influence effects [5], [6], [29] on a user’s vote due to ranking bias [14], but we make no such claim here.”
BackgroundA new sociology of humans and machines
Tsvetkova, M., Yasseri, T., Pescetelli, N., & Werner, T. (2024) · Nature Human Behaviour · doi:10.1038/s41562-024-02001-8 · Cited by 98 · see citing works
“Crowds perform better when individual opinions are either independent or diverse 132 , whereas social interaction can hinder 133–135 or improve 136,137 collective performance.”
Leavitt, A., & Clark, J. (2014) · ACM SIGCHI Conference on Human Factors in Computing Systems (CHI) · doi:10.1145/2556288.2557140 · Cited by 80 · see citing works
“We must also keep in mind that attention drives much of what is produced and mediated in social news sites: as Muchnik, Aral, and Taylor show [23], even one initial upvote in a social news platform can lead to a strong and consequential social influence bias.”
BackgroundThe outcome of online social interactions on Facebook pages
Khobzi, H., Lau, R. Y. K., & Cheung, T. C.-H. (2018) · Internet Research · doi:10.1108/intr-04-2017-0161 · Cited by 79 · see citing works
The wisdom of smaller, smarter crowds
Goldstein, D. G., McAfee, R. P., & Suri, S. (2014) · doi:10.1145/2600057.2602886 · Cited by 77 · see citing works
Knowledge acquisition: A Complex networks approach
de Arruda, H. F., Silva, F. N., Costa, L. D. F., & Amancio, D. R. (2017) · Information Sciences · doi:10.1016/j.ins.2017.08.091 · Cited by 75 · see citing works
Health Misinformation and the Power of Narrative Messaging in the Public Sphere
Caulfield, T., Marcon, A. R., Murdoch, B., Brown, J. M., Perrault, S. T., Jarry, J., Snyder, J., Anthony, S. J., Brooks, S. P., Master, Z., et al. (2019) · Canadian Journal of Bioethics · doi:10.7202/1060911ar · Cited by 75 · see citing works
“The clustering of individuals online into various communities highlights the role that algorithms as well as public intellectuals, celebrities, or influencers can play in knowledge transmission [38-42].”
BackgroundSaifee, D. H., Zheng, Z., Bardhan, I. R., & Lahiri, A. (2020) · Information Systems Research · doi:10.1287/isre.2020.0945 · Cited by 77 · see citing works
- Authors
- Muchnik, L., Aral, S., & Taylor, S. J.
- Affiliations
- Hebrew University of Jerusalem (IL)
- Massachusetts Institute of Technology (US)
- New York University (US)
- Corresponding author
- Aral, Sinan
- Venue
- Science
- Published
- 2013-08-09
- Volume
- 341
- Issue
- 6146
- Pages
- 647-651
- ISSN
- 0036-8075 (ISSN-L)
- 1095-9203
- OpenAlex
- W2063248556
- Cited by
- 871
- References
- 65
- Citations by year
- 2026: 65 · 2025: 51 · 2024: 52 · 2023: 38 · 2022: 61 · 2021: 68 · 2020: 71 · 2019: 76 · 2018: 78 · 2017: 96 · 2016: 72 · 2015: 65 · 2014: 62 · 2013: 13 · 2012: 3
- FWCI
- 50.46
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Science (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Physical Sciences › Physics and Astronomy › Statistical and Nonlinear Physics › Opinion Dynamics and Social Influence
- Social Sciences › Decision Sciences › General Decision Sciences › Decision-Making and Behavioral Economics
- Physical Sciences › Computer Science › Computer Science Applications › Mobile Crowdsensing and Crowdsourcing
- Keywords
- herding behavior, online ratings, collective intelligence, collective judgment, decision-making
- MeSH terms
- Decision Making, Humans, Intelligence, Politics, Public Opinion, Social Environment, Bias, Focus Groups, Internet, Behavior Control, Friends
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review