Cited by 1Technology Adoption and User BehaviourArtificial Intelligence in EducationEnglish Language Learning and Teaching

Investigating EFL Students’ ChatGPT Usage and Attitudes Through the Lens of the Technology Acceptance Model (TAM)

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Alghasab, Maha·2025·Educational Process International Journal

Abstract

Background/purpose. Due to its significant potential, ChatGPT has recently revolutionized global education, particularly in the field of language learning. Against this backdrop, this study examines the perceptions of English as a Foreign Language (EFL) students regarding the use of ChatGPT to enhance their English language skills. It examines whether gender and prior experience with technology influence EFL learners' perceptions of ChatGPT and their intentions to utilize it. Materials/methods. Based on the Technology Acceptance Model (TAM), this study examines several key attributes: perceived ease of use, perceived usefulness, attitude, behavioral intention, actual use, perceived enjoyment, facilitating conditions, and technological complexity. Employing a sequential explanatory mixed methods design, the data were collected using an adapted TAM questionnaire (n=108), followed by semi-structured interviews with selected students who exhibited the highest and lowest positive responses (20 students). Descriptive and inferential statistics were employed to analyze the quantitative data, while a thematic analysis was utilized for qualitative data analysis. Results. Findings revealed overall positive perceptions towards using ChatGPT. Statistical analysis indicated that gender did not significantly influence TAM attributes. However, prior experience with technology emerged as a statistically significant predictor, demonstrating a measurable impact on both intentions to use and the actual use of ChatGPT. Conclusion. These findings suggest that one of the most effective ways to overcome resistance to adopting ChatGPT is to increase users' familiarity and confidence in the technology.

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  • Learners generally report high perceived usefulness and ease of use of generative AI tools, in line with TAM.

    “Learners generally report high perceived usefulness and ease of use, in line with the TAM (Alsaedi, 2025; Alghasab, 2025).”

    From A New Era with Artificial Intelligence Powered Learner Corpora for Teaching and Learning of English as a Second Language in Primary School Education (2025) · cites this paper as Alghasab, 2025

    The Abstract reports overall positive perceptions of ChatGPT among the EFL students studied and says the TAM questionnaire measured perceived usefulness and ease of use. It does not separately report high ratings for both attributes, and a study of ChatGPT among EFL students does not establish the claim for learners or generative AI tools generally. (LLM, conf=0.80)

    Experimental — accuracy not yet measured
  • Many EFL learners already rely on generative AI tools to generate ideas, reorganise sentences and correct grammar.

    “Recent studies indicate that many EFL learners already rely on such tools to generate ideas, reorganise sentences and correct grammar.”

    From A New Era with Artificial Intelligence Powered Learner Corpora for Teaching and Learning of English as a Second Language in Primary School Education (2025) · cites this paper as Alghasab, 2025

    The retrieved passages from the paper’s References section list studies on EFL writing and ChatGPT, but do not report that many learners use these tools to generate ideas, reorganise sentences, or correct grammar. Searches for those activities and close paraphrases did not retrieve a passage from the paper’s body that addresses the claim. (LLM, conf=0.70)

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Authors
Alghasab, M.
Corresponding author
Alghasab, Maha
Venue
Educational Process International Journal
Published
2025
Volume
18
Issue
1
ISSN
  • 2147-0901 (ISSN-L)
  • 2564-8020
OpenAlex
W7084912657
Cited by
0
References
0
FWCI
0.00
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
  • Educational Process International Journal (publishedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Physical Sciences › Computer Science › Information Systems › Artificial Intelligence in Education
  • Physical Sciences › Computer Science › Information Systems › English Language Learning and Teaching
Keywords
ChatGPT, EFL learners, technology acceptance, perceived usefulness, perceived ease of use, behavioral intention, gender differences, attitudes toward AI, English language learning

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