Cited by 4,343Innovation and Knowledge ManagementMarketing and Advertising StrategiesOrganizational Strategy and Culture

The DOI matches its Crossref record; 43 of the 43 references it cites were found in a registry or an index.

Market Orientation: Antecedents and Consequences

Jaworski, Bernard J., Kohli, Ajay K.·1993·Journal of Marketing

Abstract

This research addresses three questions: (1) Why are some organizations more market-oriented than others? (2) What effect does a market orientation have on employees and business performance? (3) Does the linkage between a market orientation and business performance depend on the environmental context? The findings from two national samples suggest that a market orientation is related to top management emphasis on the orientation, risk aversion of top managers, interdepartmental conflict and connectedness, centralization, and reward system orientation. Furthermore, the findings suggest that a market orientation is related to overall (judgmental) business performance (but not market share), employees’ organizational commitment, and esprit de corps. Finally, the linkage between a market orientation and performance appears to be robust across environmental contexts that are characterized by varying degrees of market turbulence, competitive intensity, and technological turbulence.

Overview

Integrity signals

Registry

Crossref · 10.1177/002224299305700304

Cites

43 of 43 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Verification

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Citations

Cites

Flagged first, then by citations

Show all 43 references

Research works printed but not linked: 18

  1. 10.1177/002224299005400206 · DOI
  2. Borch Fred J., 1957, The Marketing Concept: Its Meaning to Management, 3
  3. 10.1177/002224298805200201 · DOI
  4. 10.1177/002224298905300102 · DOI
  5. Hopwood Anthony, 1974, Accounting and Human Behavior.
  6. 10.1177/002224299005400201 · DOI
  7. Levitt Theodore, 1969, The Marketing Mode.
  8. LindenWilliam J. (1987), “Marketing Marketing: The Ryder System Story,” paper presented at Marketing Science Institute mini-conference on Developing a Marketing Orientation, (April), Cambridge, MA.
  9. Lundstrom William J., 1976, Marquette Business Review, 20, 214
  10. Nunnally Jum C., 1978, Psychometric Theory
  11. OlsonDavid (1987), “When Consumer Firms Develop a Marketing Orientation,” paper presented at the MSI mini-conference on Developing a Marketing Orientation, (April), Cambridge, MA.
  12. Porter Michael E., 1980, Competitive Strategy.
  13. Raven Bertram H., 1970, The Structure of Conflict, 69
  14. 10.1177/002224298705100101 · DOI
  15. 10.1177/002224378201900201 · DOI
  16. Stampfl Ronald W., 1978, MSU Business Topics, 26, 5
  17. Zaltman Gerald, 1973, Innovations and Organizations.
  18. Zaltman Gerald, 1982, Theory Construction in Marketing.

Metadata

Authors
Jaworski, B. J., & Kohli, A. K.
Affiliations
  • Harvard University (US)
  • The University of Texas at Austin (US)
Venue
Journal of Marketing
Published
1993-07
Volume
57
Issue
3
Pages
53-70
ISSN
  • 0022-2429 (ISSN-L)
  • 1547-7185
OpenAlex
W4238485280
Cited by
4,343
References
43
Citations by year
2026: 218 · 2025: 238 · 2024: 235 · 2023: 284 · 2022: 327 · 2021: 330 · 2020: 344 · 2019: 329 · 2018: 230 · 2017: 160 · 2016: 147 · 2015: 118 · 2014: 136 · 2013: 146 · 2012: 133
FWCI
54.47
Type
journal article
Language
en
Open access
closed
Locations
Journal of Marketing (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
  • Social Sciences › Business, Management and Accounting › Marketing › Marketing and Advertising Strategies
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Strategy and Culture
Keywords
market orientation, organizational behavior, firm performance, organizational commitment, team spirit, interdepartmental conflict, organizational centralization, reward systems, environmental context, market turbulence, competitive intensity, technological turbulence, market share

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review