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Cited by 525

The DOI matches its OpenAlex record; 9 of the 9 references it cites were found in a registry or an index.

Sustainable Competitive Advantage in Service Industries: A Conceptual Model and Research Propositions

Sundar G. Bharadwaj, P. Rajan Varadarajan, John Fahy·1993·Journal of Marketing
DOI 10.2307/1252221
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Abstract

The purpose of competitive strategy is to achieve a sustainable competitive advantage (SCA) and thereby enhance a business's performance. The authors focus on the distinctive organizational skills and resources underlying SCA in service industries and the moderating effects of the characteristics of services, service industries, and firms within an industry on the skills and resources underlying a business's competitive positional advantages. The proposed conceptual model of SCA in service industries and propositions builds on relevant literature in the fields of marketing, strategic management, and industrial organization economics.

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Registry

OpenAlex · 10.2307/1252221

Cites

9 of 9 references verified0 citation errors · 0 not checkable

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Citations

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Metadata

Authors
Bharadwaj, S. G., Varadarajan, P. R., & Fahy, J.
Venue
Journal of Marketing
Publisher
SAGE Publishing
Published
1993-10-01
Volume
57
Issue
4
Pages
83-83
ISSN
0022-2429 (ISSN-L)
DOI
10.2307/1252221
OpenAlex
W4244010628
Cited by
525
References
9
FWCI
20.77
Type
journal article
Language
en
Open access
closed

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Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.