The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.
Why Break the Habit of a Lifetime? Rethinking the Roles of Intention, Habit, and Emotion in Continuing Information Technology use1
Abstract
One of the most welcome recent developments in Information Systems scholarship has been the growing interest in individuals’ continuing use of information technology well after initial adoption, known in the literature as IT usage, IT continuance, and post-adoptive IT usage. In this essay, we explore the theoretical underpinnings of IS research on continuing IT use. Although the IS literature on continuing IT use emphasizes the role of habitual behavior that does not require conscious behavioral intention, it does so in a way that largely remains faithful to the theoretical tradition of planned behavior and reasoned action. However, a close reading of reference literatures on automatic behavior (behavior that is not consciously controlled) and the influences of emotion on behavior suggests that planned behavior and reasoned action may not provide the best theoretical foundation for the study of continuing IT use. As a result, we call for empirical research that directly compares and contrasts the consensus theory of continuing IT use with rival theories that place much greater emphasis on unplanned and unreasoned action.
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Cites
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Turel, O., & Serenko, A. (2012) · European Journal of Information Systems · doi:10.1057/ejis.2012.1 · Cited by 684
Polites, G. L., & Karahanna, E. (2012) · MIS Quarterly · doi:10.25300/misq/2012/36.1.02 · Cited by 215
Integrating Technology Addiction and Use: an Empirical Investigation of Online Auction Users1
Turel, O., Serenko, A., & Giles, P. (2011) · MIS Quarterly · doi:10.2307/41409972 · Cited by 547
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Blohm, I., & Leimeister, J. M. (2013) · Business & Information Systems Engineering · doi:10.1007/s12599-013-0273-5 · Cited by 347
A unified model of IT continuance: Three complementary perspectives and crossover effects
Bhattacherjee, A., & Lin, C.-P. (2015) · European Journal of Information Systems · doi:10.1057/ejis.2013.36 · Cited by 336
Zhang, P. (2013) · MIS Quarterly · doi:10.25300/misq/2013/37.1.11 · Cited by 331
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Hong, W., Thong, J. Y. L., Chasalow, L. C., & Dhillon, G. (2011) · Journal of Management Information Systems · doi:10.2753/mis0742-1222280108 · Cited by 212
Teenagers in social virtual worlds: Continuous use and purchasing behavior in Habbo Hotel
Mäntymäki, M., & Salo, J. (2011) · Computers in Human Behavior · doi:10.1016/j.chb.2011.06.003 · Cited by 178
Polites, G. L., & Karahanna, E. (2013) · MIS Quarterly · doi:10.25300/misq/2013/37.1.10 · Cited by 174
Attitudes towards artificial intelligence at work: Scale development and validation
Park, J., Woo, S. E., & Kim, J. (2024) · Journal of Occupational and Organizational Psychology · doi:10.1111/joop.12502 · Cited by 150
Soror, A. A., Steelman, Z. R., & Limayem, M. (2012) · 2012 45th Hawaii International Conference on System Sciences · doi:10.1109/hicss.2012.219 · Cited by 34
The role of emotional attachment in IPA continuance intention: an emotional attachment model
Mamun, M. R. A., Prybutok, V. R., Peak, D. A., Torres, R., & Pavur, R. J. (2023) · Information Technology & People · doi:10.1108/itp-09-2020-0643 · Cited by 28
Metadata
- Authors
- de Guinea, A. O., & Markus, M. L.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 2009-09-01
- Volume
- 33
- Issue
- 3
- Pages
- 433-444
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W4251458279
- Cited by
- 513
- References
- 13
- FWCI
- 41.12
- Type
- journal article
- Language
- en
- Open access
- closed
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