The benefits and dangers of enjoyment with social networking websites

Turel, Ofir; Serenko, Alexander

doi:10.1057/ejis.2012.1

Cited by 684Technology Adoption and User BehaviourImpact of Technology on AdolescentsInnovative Human-Technology Interaction

The benefits and dangers of enjoyment with social networking websites

Turel, Ofir, Serenko, Alexander·2012·European Journal of Information Systems

DOI 10.1057/ejis.2012.1

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Abstract

Information Systems enjoyment has been identified as a desirable phenomenon, because it can drive various aspects of system use. In this study, we argue that it can also be a key ingredient in the formation of adverse outcomes, such as technology-related addictions, through the positive reinforcement it generates. We rely on several theoretical mechanisms and, consistent with previous studies, suggest that enjoyment can lead to presumably positive outcomes, such as high engagement. Nevertheless, it can also facilitate the development of a strong habit and reinforce it until it becomes a ‘bad habit’, that can help forming a strong pathological and maladaptive psychological dependency on the use of the IT artifact (i.e., technology addiction). We test and validate this dual effect of enjoyment, with a data set of 194 social networking website users analyzed with SEM techniques. The potential duality of MIS constructs and other implications for research and practice are discussed.

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According to the cognitive-behavioral model, excessive social networking is the consequence of maladaptive cognitions and is exacerbated through a number of external issues, resulting in addictive use.
“According to the cognitive-behavioral model, excessive social networking is the consequence of maladaptive cognitions and is exacerbated through a number of external issues, resulting in addictive use.”
From Social networking sites and addiction: Ten lessons learned (2017) · cites this paper as [51]
The social skill model suggests individuals use SNSs excessively as a consequence of low self-presentation skills and preference for online social interaction over face-to-face communication, resulting in addictive SNS use.
“The social skill model suggests individuals use SNSs excessively as a consequence of low self-presentation skills and preference for online social interaction over face-to-face communication, resulting in addictive SNS use [51].”
From Social networking sites and addiction: Ten lessons learned (2017) · cites this paper as [51]
With respect to the socio-cognitive model, excessive social networking develops as a consequence of positive outcome expectations, Internet self-efficacy, and limited Internet self-regulation, leading to addictive SNS use.
“With respect to the socio-cognitive model, excessive social networking develops as a consequence of positive outcome expectations, Internet self-efficacy, and limited Internet self-regulation, leading to addictive SNS use [51].”
From Social networking sites and addiction: Ten lessons learned (2017) · cites this paper as [51]
There are a number of models which offer explanations as to the development of SNS addiction.
“There are a numbers of models which offer explanations as to the development of SNS addiction [51].”
From Social networking sites and addiction: Ten lessons learned (2017) · cites this paper as [51]
In 194 SNS users, no relationship was found between gender and SNS dependence.
“Similarly, another study assessing SNS dependence in 194 SNS users did not find a relationship between gender and SNS dependence [51].”
From Social networking sites and addiction: Ten lessons learned (2017) · cites this paper as [51]

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Authors: Turel, O., & Serenko, A.
Affiliations: California State University, Fullerton (US)
Lakehead University (CA)
Corresponding author: Turel, Ofir
ORCID: Turel, Ofir
Serenko, Alexander
Venue: European Journal of Information Systems
Publisher: Informa UK Limited
Published: 2012-09
Volume: 21
Issue: 5
Pages: 512-528
ISSN: 0960-085X (ISSN-L)
1476-9344
DOI: 10.1057/ejis.2012.1
OpenAlex: W2165104234
Cited by: 684
References: 135
Citations by year: 2026: 47 · 2025: 38 · 2024: 54 · 2023: 65 · 2022: 75 · 2021: 60 · 2020: 65 · 2019: 68 · 2018: 49 · 2017: 47 · 2016: 30 · 2015: 37 · 2014: 29 · 2013: 19 · 2012: 1
FWCI: 56.10
Type: journal article
Language: en
Open access: closed
Licence: www.springer.com/tdm (unspecified)
Locations: European Journal of Information Systems (publishedVersion)
RePEc: Research Papers in Economics (submittedVersion)
Topics: Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Keywords: enjoyment, social networking websites, technology addiction, positive reinforcement, user engagement, habit formation, psychological dependence, maladaptive behavior

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The benefits and dangers of enjoyment with social networking websites

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