The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.
IT Road Warriors: Balancing Work–Family Conflict, Job Autonomy, and Work Overload to Mitigate Turnover Intentions1
Abstract
This study examines the antecedents of turnover intention among information technology road warriors. Road warriors are IT professionals who spend most of their workweek away from home at a client site. Building on Moore’s (2000) work on turnover intention, this article develops and tests a model that is context-specific to the road warrior situation. The model highlights the effects of work–family conflict and job autonomy, factors especially applicable to the road warrior’s circumstances. Data were gathered from a company in the computer and software services industry. This study provides empirical evidence for the effects of work–family conflict, perceived work overload, fairness of rewards, and job autonomy on organizational commitment and work exhaustion for road warriors. The results suggest that work–family conflict is a key source of stress among IT road warriors because they have to juggle family and job duties as they work at distant client sites during the week. These findings suggest that the context of the IT worker matters to turnover intention, and that models that are adaptive to the work context will more effectively predict and explain turnover intention.
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Cites
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“Job autonomy is inherently higher in jobs that have a significant IT component in them because IT affords employees more opportunities to respond to their task demands through managing schedules and adapting technologies to fit the specific circumstances of their life (Ahuja and Thatcher, 2005).”
BackgroundSelf-citation
Cited by
Lee, A. R., Son, S.-M., & Kim, K. K. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2015.08.011 · Cited by 814
Molino, M., Ingusci, E., Signore, F., Manuti, A., Giancaspro, M. L., Russo, V., Zito, M., & Cortese, C. G. (2020) · Sustainability · doi:10.3390/su12155911 · Cited by 532
Joseph, D., Ng, K.-Y., Koh, C., & Ang, S. (2007) · MIS Quarterly · doi:10.2307/25148807 · Cited by 468
Fu, S., Li, H., Liu, Y., Pirkkalainen, H., & Salo, M. (2020) · Information Processing & Management · doi:10.1016/j.ipm.2020.102307 · Cited by 462
Technostress creators and job outcomes: theorising the moderating influence of personality traits
Srivastava, S. C., Chandra, S., & Shirish, A. (2015) · Information Systems Journal · doi:10.1111/isj.12067 · Cited by 456
Metadata
- Authors
- Ahuja, M. K., Chudoba, K. M., Kacmar, C. J., McKnight, D. H., & George, J. F.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 2007-03-01
- Volume
- 31
- Issue
- 1
- Pages
- 1-17
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W3151797300
- Cited by
- 476
- References
- 10
- FWCI
- 21.45
- Type
- journal article
- Language
- en
- Open access
- closed
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- Ahuja, M. K., Chudoba, K. M., Kacmar, C. J., McKnight, D. H., & George, J. F. (2007). IT Road Warriors: Balancing Work–Family Conflict, Job Autonomy, and Work Overload to Mitigate Turnover Intentions1. MIS Quarterly. https://doi.org/10.2307/25148778
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
