The DOI matches its Crossref record; 66 of the 66 references it cites were found in a registry or an index.
An organizational memory approach: To information management
Abstract
We extend and adapt a model of group memory to organizations. Using this extended model, they identify information management challenges of the next century and suggest that organizations can address these challenges by locating a large portion of their information-processing activities outside their formal boundaries, by adopting novel socialization tactics, and by focusing on the management of soft knowledge forms (e.g., tacit knowledge, judgment, and intuitive abilities). Whereas current theories increasingly equate information management with the management of information technology, we argue that information technology needs to be complemented by organization-level processes related to organizational memory.
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In the citing paper
“The information stored in the memories of individual members of the group can be grouped into internal and external components.The internal component consists of information known personally by the members of the group.The external component consists of information, not known personally by the members, but that can be retrieved when needed (Anand et al., 1998).”
From Linking knowledge management, organizational learning and memory (2020) · cites this paper as Anand et al., 1998
In the citing paper
“The model proposes that the encoding, storage and retrieval of information of the group are provided by various communication interactions or transactions between members of the group.”
From Linking knowledge management, organizational learning and memory (2020) · cites this paper as Anand et al., 1998
In the citing paper
“The transactional memory model was developed by Wegner, Giuliano, and Hertel (1985), Wegner (1987), Wegner, Erber, and Raymond (1991), Barnier and Sutton (2008).Integrated the information retained in memory of a group into two components, the information stored by the members of the group in their individual memories and the directories held by members of the group that identified the existence,”
From Linking knowledge management, organizational learning and memory (2020) · cites this paper as Anand et al., 1998
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Cited by
IT competency and firm performance: is organizational learning a missing link?
Tippins, M. J., & Sohi, R. S. (2003) · Strategic Management Journal · doi:10.1002/smj.337 · Cited by 1,865
Ocasio, W. (2011) · Organization Science · doi:10.1287/orsc.1100.0602 · Cited by 1,208
Malhotra, A., Gosain, S., & El Sawy, O. A. (2005) · MIS Quarterly · doi:10.2307/25148671 · Cited by 994
Schultze, U., & Leidner, D. E. (2002) · MIS Quarterly · doi:10.2307/4132331 · Cited by 667
Remembrance of Things Past? The Dynamics of Organizational Forgetting
Holan, P. M. D., & Phillips, N. (2004) · Management Science · doi:10.1287/mnsc.1040.0273 · Cited by 556
Metadata
- Authors
- Anand, V., Manz, C. C., & Glick, W. H.
- Affiliations
- Arizona State University (US)
- Venue
- The Academy of Management Review
- Publisher
- Academy of Management
- Published
- 1998-10
- Volume
- 23
- Issue
- 4
- Pages
- 796
- ISSN
- 0363-7425 (ISSN-L)
- OpenAlex
- W2013867326
- Cited by
- 454
- References
- 0
- Citations by year
- 2026: 20 · 2025: 6 · 2024: 6 · 2023: 9 · 2022: 9 · 2021: 12 · 2020: 9 · 2019: 11 · 2018: 31 · 2017: 10 · 2016: 13 · 2015: 11 · 2014: 14 · 2013: 15 · 2012: 31
- FWCI
- 71.06
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Academy of Management Review (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Knowledge Management and Sharing
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Learning and Leadership
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Keywords
- institutional memory, group memory, information management, tacit knowledge, knowledge management, information technology management, socialization tactics, organizational processes
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
