Cited by 454Knowledge Management and SharingOrganizational Learning and LeadershipInnovation and Knowledge Management

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An organizational memory approach: To information management

Anand, Vikas, Manz, Charles C., Glick, William H.·1998·The Academy of Management Review

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Abstract

We extend and adapt a model of group memory to organizations. Using this extended model, they identify information management challenges of the next century and suggest that organizations can address these challenges by locating a large portion of their information-processing activities outside their formal boundaries, by adopting novel socialization tactics, and by focusing on the management of soft knowledge forms (e.g., tacit knowledge, judgment, and intuitive abilities). Whereas current theories increasingly equate information management with the management of information technology, we argue that information technology needs to be complemented by organization-level processes related to organizational memory.

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Authors: Anand, V., Manz, C. C., & Glick, W. H.
Affiliations: Arizona State University (US)
Venue: The Academy of Management Review
Publisher: Academy of Management
Published: 1998-10
Volume: 23
Issue: 4
Pages: 796
ISSN: 0363-7425 (ISSN-L)
DOI: 10.2307/259063
OpenAlex: W2013867326
Cited by: 454
References: 0
Citations by year: 2026: 20 · 2025: 6 · 2024: 6 · 2023: 9 · 2022: 9 · 2021: 12 · 2020: 9 · 2019: 11 · 2018: 31 · 2017: 10 · 2016: 13 · 2015: 11 · 2014: 14 · 2013: 15 · 2012: 31
FWCI: 71.06
Type: journal article
Language: en
Open access: closed
Locations: Academy of Management Review (publishedVersion)
Topics: Social Sciences › Decision Sciences › Information Systems and Management › Knowledge Management and Sharing
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Learning and Leadership
Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
Keywords: institutional memory, group memory, information management, tacit knowledge, knowledge management, information technology management, socialization tactics, organizational processes

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