Cited by 173Health disparities and outcomesPrimary Care and Health OutcomesPublic Health and Social Inequalities

Clinician Experiences with Screening for Social Needs in Primary Care

Open access
Tong, Sebastian T., Liaw, Winston R., Kashiri, Paulette Lail, Pecsok, James, Rozman, Julia, Bazemore, Andrew W., Krist, Alex H.·2018·The Journal of the American Board of Family Medicine

Abstract

We aimed to understand primary care clinicians' experiences of administering a social needs screening instrument.

Integrity signals

Registry

Crossref · 10.3122/jabfm.2018.03.170419

Cites

39 of 39 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

0 of 35 cited sources checked · 0 supported · 0 flagged

  • Findingown data

    The most common domains for positive screens were physical activity (53.0%), dental (25.2%), and alcohol use (14.6%).

    “The most common domains for positive screens were physical activity (53.0%), dental (25.2%), and alcohol use (14.6%).”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The social needs survey accurately identifies patients who have social needs.
  • Findingown data

    There was a wide range in how often patients wanted help when they screened positive, from 100% for safety to 3.0% for physical activity.

    “There was a significant range in how often patients wanted help when they screened positive with 100% of patients screening positive for safety asking for help but only 3.0% of patients screening positive for physical activity asking for help.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: Patients' self-reported desire for help accurately reflects their need for assistance.
  • Findingown data

    The study found substantial social needs in a subset of a population in an affluent community.

    “Furthermore, whereas other studies have focused on social needs screening in underserved communities, our study was able to demonstrate substantial social needs in a subset of a population in an affluent community.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The social needs survey accurately identifies patients who have social needs.
  • Findingown data

    Clinicians reported in postencounter diary entries that the social needs survey changed care in 22.5% of encounters.

    “Clinicians reported in their postencounter diary entries that the social needs survey helped change care in 22.5% of encounters (Table 2).”
    Quote in the paperSubstantial claim
    • Rests on an assumption: Clinician diary entries accurately reflect actual changes in care and knowledge of the patient.
  • Findingown data

    The least common domains for positive screens were social connections (1.6%), safety (2.4%), and education (2.4%).

    “The least common domains for positive screens were social connections (1.6%), safety (2.4%), and education (2.4%).”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The social needs survey accurately identifies patients who have social needs.
  • Borderline: one of the tests for a substantial claim is unclear. 1
  • Classified as probably not a substantial claim. 16
  • May combine two claims. 20
  • Borderline on S4 (based): unclear from the text.

    Findingnone given

    Clinicians reported that the social needs survey helped them know the patient better in 52.5% of encounters.

    “Furthermore, clinicians reported that in 52.5% of encounters, the social needs survey helped them know the patient better (Table 2).”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: Clinician diary entries accurately reflect actual changes in care and knowledge of the patient.
  • Probably not a substantial claim: may not pass S1 (asserted), S3 (load-bearing), S4 (based).

    Findingnone given

    Only 3.3% of patients wanted help in any domain.

    “However, only 3.3% of patients wanted help in any domains.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: Patients' self-reported desire for help accurately reflects their need for assistance.
  • May combine two claims.

    Findingown data

    Clinicians expressed concerns about being overwhelmed by too much information, administrative burden, and insufficient resources to address identified needs.

    “Clinicians also identified concerns about being overwhelmed with too much information and administrative burden. Furthermore, they were concerned about the lack of resources to address any identified needs.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    The practices jointly serve a patient population that is predominantly commercially insured (96.0%), generally more affluent, and primarily English-speaking (84.9%).

    “The practices jointly serve a patient population that is predominantly commercially insured (96.0%), generally more affluent, and speak English as their preferred language (84.9%).”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    When physical activity was excluded, 70.7% of patients screened positive in at least one domain and 3.3% wanted help in any domain.

    “When we excluded physical activity, 70.7% of patients screened positive in at least 1 domain and 3.3% wanted help in any domain.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The social needs survey accurately identifies patients who have social needs.
    • Rests on an assumption: Patients' self-reported desire for help accurately reflects their need for assistance.
  • May combine two claims.

    Findingown data

    Clinicians reported better understanding of patients' finances, relationships with family and friends, beliefs and values, and behavioral health needs.

    “Specifically, clinicians reported they were able to better understand their patients’ finances, relationships with family and friends, beliefs and values, and behavioral health needs.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: Clinician diary entries accurately reflect actual changes in care and knowledge of the patient.
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingown data

    Concerns remained that social needs screening might not significantly change practice and whether the health care system is the right place to address social needs.

    “However, there remained concern that screening for social needs might not change practice significantly and whether or not the health care system is the right place to address social needs.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    Reported ways the survey changed care included more exercise and dietary counseling, addressing financial barriers to medications, addressing behavioral health issues, and helping with transportation to clinical services.

    “Ways that the social needs survey changed care included providing more exercise and dietary counseling, helping address financial barriers to medications and being mindful of medication costs when prescribing, addressing behavioral health issues, and helping with transportation to access clinical services.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: Clinician diary entries accurately reflect actual changes in care and knowledge of the patient.
  • Classified as probably not a substantial claim. May combine two claims.

    Findingown data

    Clinicians in the study spoke about needing more meaningful resources, more education on addressing social needs, and collaborations with community partners.

    “Clinicians in our study spoke about the need for more meaningful resources to address social needs, more education on how to best address social needs, and the need for collaborations with community partners to adequately address social needs.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    Although some clinicians were skeptical before the surveys, they identified value in improved interactions and knowledge of patients after the surveys.

    “Specifically, although some clinicians expressed skepticism about the value of collecting SDH information before administering the social needs surveys to patients, clinicians identified value in improving interactions with patients and knowledge of their patients after the surveys were administered.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingown data

    Clinicians expressed interest in exploring broader application of social needs screening and in determining whether addressing social needs improves health outcomes.

    “When completing the learning collaborative series, clinicians indicated interest in further exploring how social needs screening might be more broadly applied. They indicated interest in finding out whether or not addressing social needs might improve health outcomes”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    NAM issued a consensus statement recommending routine collection of 12 social determinants of health domains in electronic health records.

    “To bolster the most recent momentum to address SDH in primary care, NAM released a consensus statement recommending that 12 SDH domains be routinely collected and made available in electronic health records.26,27”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites [26]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [27]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Social determinants of health have a demonstrated effect on health outcomes.

    “Social determinants of health (SDH) have a demonstrable influence on health outcomes.1–6”
    Quote in the paperNot a substantial claim0 of 6 sources checked
    • cites [1]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [2]

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    • cites [4]

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    • cites [5]

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    • cites [6]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The National Academy of Medicine, the Centers for Medicare and Medicaid Services, and the World Health Organization have called for integrating primary care and public health to address social determinants of health.

    “The National Academy of Medicine (NAM), the Centers for Medicare and Medicaid Services, and the World Health Organization have called for the integration of primary care and public health to address SDH.15–18”
    Quote in the paperNot a substantial claim0 of 4 sources checked
    • cites [15]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [16]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [17]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [18]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    In the United States, most resources are spent disproportionately on direct medical care rather than public health and social determinants.

    “However, the majority of resources in the United States is disproportionately spent on direct medical care instead of public health and social determinants.14”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [14]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Research increasingly indicates that social determinants of health affect health outcomes more than medical care does.

    “Growing research is showing that SDH plays a far greater role on health outcomes than medical care.8–13”
    Quote in the paperNot a substantial claim0 of 6 sources checked
    • cites [8]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [9]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [10]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [11]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [12]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [13]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Study design and conductreasoning

    Selection bias may exist in the patient sample because the cold-spotting method may have excluded patients with social needs who did not live in a cold spot, patients who could not read English were excluded, and patients who did not show up for visits were excluded.

    “Second, selection bias may exist from our patient sample for 3 reasons: (1) the cold-spotting methodology used may have excluded patients who did not live in a cold spot who have social needs, (2) patients who could not read English were excluded, and (3) patients who did not show up for their visit were excluded.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationown data

    Finding out about patients' social needs may change care and may help improve the patient-clinician relationship.

    “Finding out about patients’ social needs may not only change care but also may help improve the patient-clinician relationship.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: Clinician diary entries accurately reflect actual changes in care and knowledge of the patient.
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The participating practices mainly serve patients in counties that collectively have among the highest average incomes in the United States.

    “These counties collectively have among the highest average income within the United States.39”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [39]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Interpretationcitation

    Improvements in addressing social needs and in the patient-clinician relationship may reduce disparities in cold spot neighborhoods.

    “Improvement in both of these areas may in turn be able to reduce the disparities that are found in patients who come from these cold spot neighborhoods.37”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [37]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    A parallel study by the authors demonstrated methods for calculating cold spots within a community and used those definitions to select patients for the intervention in an affluent community.

    “In a parallel study, we demonstrate several means of calculating cold spots within a community38 and then used these definitions to select patients for our intervention in an affluent community.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [38]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationown data

    This finding may support screening a subset of patients for social needs in affluent communities.

    “This may make the case for screening a subset of patients for social needs in affluent communities.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductreasoning

    The study may not represent clinician experiences or the proportion of patients with social needs in other settings.

    “Although our study demonstrated that there is value in screening for social needs even in an affluent population, it may not be representative of clinician experiences in other settings and may not represent the proportion of patients with social needs in other settings.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Study design and conductreasoning

    The patient sample is small and may limit findings from patient responses on the social needs survey.

    “Fifth, because this study focused on the experiences of clinicians screening for social needs, our sample of patients is small and may limit findings from the patient responses on the social needs survey.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductreasoning

    Clinician diary entries were collected online within one week after the clinical encounter to reduce recall bias.

    “Collected on-line within a week after the clinical encounter with each patient to limit recall bias”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductown data

    Seventeen clinicians participated and all completed the study.

    “Seventeen clinicians participated and 100% completed the study.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    Screening for social needs may help both address patients' social needs and build the patient-clinician relationship.

    “Because primary care values patient relationships and continuity of care, screening for social needs may play a role not only in helping address the social needs of patients but also in building the patient-clinician relationship.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: Clinician diary entries accurately reflect actual changes in care and knowledge of the patient.
  • May combine two claims.

    Study design and conductreasoning

    The clinician sample may not represent all primary care clinicians and may be biased by self-selection of clinicians more interested in addressing social determinants of health.

    “First, our clinician sample may not be representative of all primary care clinicians, but rather biased by self-selection to participate among clinicians more interested in addressing SDH.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductnone given

    The social needs survey was derived from NAM's social needs measures and the Hennepin County Lifestyle Survey but is not a validated instrument.

    “Fourth, although our social needs survey (Appendix A) is derived from NAM’s social needs measures and the Hennepin County Lifestyle Survey, it is not a validated instrument.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductown data

    Three reviewers used a template approach to code qualitative data, with two reviewers independently coding each transcript and resolving discrepancies by consensus.

    “Three reviewers (ST, WL, and AK) used a template approach, which involves the directed coding of collected qualitative material based on a code manual47, to capture facilitators, barriers, and suggestions to improve collection of social needs and address identified social needs.”
    • Also stated in: § Qualitative Analysis · plain
      “Two reviewers coded each transcript independently. Merged data were reviewed for discrepancies in coding and discussed by all 3 reviewers until reaching a consensus.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [47]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

30 of 30
  • The paper relies on this without support.

    Clinician diary entries accurately reflect actual changes in care and knowledge of the patient.

    “Clinicians then completed a structured diary entry for each patient who completed the social needs survey.”
    “Clinicians reported in their postencounter diary entries that the social needs survey helped change care in 22.5% of encounters (Table 2).”
  • The paper relies on this without support.

    The social needs survey accurately identifies patients who have social needs.

    “The social needs survey is provided in Table 1. We found that 86.2% of patients screened positive in at least 1 of the 16 domains.”
    “although our social needs survey (Appendix A) is derived from NAM’s social needs measures and the Hennepin County Lifestyle Survey, it is not a validated instrument.”
  • The paper relies on this without support.

    Patients' self-reported desire for help accurately reflects their need for assistance.

    “patients were also asked whether or not they wanted help with each domain.”
    “However, only 3.3% of patients wanted help in any domains.”
3 of 3

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Social risk data collected at the point of care can meaningfully influence indicators of care quality.

    “Some recent studies have subsequently indicated that social risk data collected at the point of care can in fact meaningfully influence indicators of care quality.”
  • In a qualitative study, clinicians reported that knowing about patients' social risks changed care delivery decisions in 23% of patient encounters and helped improve interactions with and knowledge of the patient in 53% of encounters.

    “In a qualitative study with clinicians who were provided social risk information about their patients, participants reported that knowing about patients’ social risks changed care delivery decisions in 23% of patient encounters and helped improve interactions with and knowledge of the patient in 53% of encounters. 49”

Cites

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2 of the 41 references couldn’t be matched to a known paper.

Cited by

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Authors
Tong, S. T., Liaw, W. R., Kashiri, P. L., Pecsok, J., Rozman, J., Bazemore, A. W., & Krist, A. H.
Affiliations
Virginia Commonwealth University (US)
Venue
The Journal of the American Board of Family Medicine
Published
2018-05
Volume
31
Issue
3
Pages
351-363
ISSN
  • 1557-2625 (ISSN-L)
  • 1558-7118
OpenAlex
W2799417257
Cited by
173
References
41
Citations by year
2026: 17 · 2025: 22 · 2024: 22 · 2023: 28 · 2022: 22 · 2021: 22 · 2020: 15 · 2019: 20 · 2018: 5
FWCI
16.54
Type
journal article
Language
en
Open access
Locations
  • The Journal of the American Board of Family Medicine (publishedVersion)
  • PubMed (publishedVersion)
  • Europe PMC (PubMed Central) (acceptedVersion)
  • PubMed Central (acceptedVersion)
Funders
  • Virginia Commonwealth University (UL1TR000058)
  • National Institutes of Health (UL1TR002649, UL1TR000058)
  • Center for Clinical and Translational Research (UL1TR000058)
  • National Center for Advancing Translational Sciences
Topics
  • Social Sciences › Health › Health disparities and outcomes
  • Health Sciences › Health Professions › General Health Professions › Primary Care and Health Outcomes
  • Social Sciences › Health › Public Health and Social Inequalities
Keywords
social needs screening, social determinants of health, primary care providers, clinician experience, social needs assessment, low-income patients, housing insecurity, food access, transportation barriers, substance use, clinician-patient communication, learning collaborative, resource constraints
MeSH terms
Adult, Communication, Female, Health Services Needs and Demand, Humans, Male, Primary Health Care, Prospective Studies, Quality of Life, Surveys and Questionnaires, Socioeconomic Factors, Virginia, Needs Assessment, Young Adult, Physicians, Primary Care, Social Determinants of Health

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