Automated feedback is nice and human presence makes it better: Teachers' perceptions of feedback by means of an E-portfolio enhanced with learning analytics
Open accessAbstract
While there is now extensive research on feedback in the context of higher education, including pre-service teacher education, little has been reported regarding the use of feedback from teachers to other teachers. Moreover, literature on the potential advantages that the use of technology, for example electronic portfolios and learning analytics, has in improving feedback in the in-service workplace practices, is also sparse. Therefore, the aim of this exploratory case study was to explore how in-service teachers perceived the peer feedback they received and provided through a web-based electronic portfolio during a professional development course carried out in their workplace. Questionnaire and interview data were collected from 38 teachers who received feedback through a learning analytics enhanced electronic portfolio and from 23 teachers who received feedback only by the electronic portfolio. Additionally, one individual and four focus group interviews were conducted with 15 teachers who were the feedback providers. Several common topics were identified in the interviews with the feedback receivers and providers, involving the benefits and challenges of human interaction and the flexibility of the feedback process that the electronic portfolio offered. The results also revealed better feedback experience within the group of teachers who received extra feedback by means of learning analytics. It is concluded that although an electronic portfolio provides a useful tool in terms of flexibility in the provision and receipt of feedback, the need for human interaction was acknowledged.
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Interview data is used for providing personalized, predictive, reflective, adaptive, and recommendation feedback.
“Reviewed publications indicate that this kind of data is used for providing personalized, predictive, reflective, adaptive, and recommendation feedback (Conijn et al., 2020; Hunt et al., 2021; Lewis et al., 2021; Lim, Dawson, et al., 2021).”
From A systematic review of the role of learning analytics in enhancing feedback practices in higher education (2022) · cites this paper as Hunt et al., 2021
Interview data is used by LA for exploring student experiences, preferences, and perceptions of feedback.
“In feedback studies, interview data is used by LA for different reasons such as exploring student experiences, preferences, and perceptions of feedback (Conijn et al., 2020; Hunt et al., 2021; Lewis et al., 2021; Misiejuk et al., 2021).”
From A systematic review of the role of learning analytics in enhancing feedback practices in higher education (2022) · cites this paper as Hunt et al., 2021
Feedback based on LA informs students how they are doing.
“Reviewed studies showed that feedback based on LA informs students how they are doing (e.g. Hunt et al., 2021)”
From A systematic review of the role of learning analytics in enhancing feedback practices in higher education (2022) · cites this paper as Hunt et al., 2021
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- Authors
- Hunt, P., Leijen, Ä., & van der Schaaf, M.
- Affiliations
- University of Tartu (EE)
- Utrecht Center for Research and Development of Health Professions Education, University Medical Center Utrecht, 3584 CX Utrecht, The Netherlands
- Corresponding author
- Hunt, Pihel
- Venue
- Education Sciences
- Publisher
- MDPI AG
- Published
- 2021-06-04
- Volume
- 11
- Issue
- 6
- Pages
- 278
- ISSN
- 2227-7102 (ISSN-L)
- OpenAlex
- W3170731450
- Cited by
- 17
- References
- 58
- Citations by year
- 2026: 1 · 2025: 2 · 2024: 3 · 2023: 7 · 2022: 3 · 2021: 1
- FWCI
- 6.15
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Education Sciences (publishedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Utrecht University Repository (Utrecht University) (submittedVersion, other-oa)
- Funders
- Seventh Framework Programme (619349)
- Topics
- Social Sciences › Education › Student Assessment and Feedback
- Social Sciences › Education › Reflective Practices in Education
- Social Sciences › Education › Teacher Education and Leadership Studies
- Keywords
- peer feedback, in-service teachers, e-portfolio, learning analytics, teacher perceptions, professional development
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