Cited by 144Technology Adoption and User BehaviourOnline and Blended LearningTechnology-Enhanced Education Studies

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eLearning Acceptance and Adoption Challenges in Higher Education

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Ahmad, Shakeel, Mohd Noor, Ahmad Shukri, Alwan, Ali A., Gulzar, Yonis, Khan, Wazir Zada, Reegu, Faheem Ahmad·2023·Sustainability

DOI 10.3390/su15076190

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Abstract

Online learning and technology acceptance has become a highly significant subject in the field of information technology. The challenges of eLearning acceptance and adoption in higher education are complex and multifaceted: it is important to carefully consider the environmental, social, and economic implications of eLearning implementation and to work toward ensuring that eLearning programs are accessible, equitable, and sustainable over the long term. Many theories and models have been proposed over the years to explain individual usage and behavior and measure the degree of acceptance and satisfaction toward technology acceptance and online learning. This study reviews the challenges and limitations of online learning acceptance and adoption for the last ten years (2012–2022). Lack of technical support, awareness, institution readiness, quality online course content, and less information technology skill of faculty members in the early years present challenges. Further, self-efficacy, financial and technology factors, pedagogical learning, socio-economic evolution, digital competence and compatibility, and lack of technological infrastructure have significantly affected the adoption of eLearning in higher education institutions in recent years.

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Authors: Ahmad, S., Mohd Noor, A. S., Alwan, A. A., Gulzar, Y., Khan, W. Z., & Reegu, F. A.
Affiliations: Universiti Malaysia Terengganu (MY)
Department of Computer Science, School of Informatics Applied Mathematics, Universiti Malaysia Terengganu (UMT), Kuala Terengganu 21300, Malaysia
Ramapo College (US)
King Faisal University (SA)
University of Wah (PK)
Jazan University (SA)
Corresponding author: Ahmad, Shakeel
Gulzar, Yonis
ORCID: Ahmad, Shakeel
Mohd Noor, Ahmad Shukri
Alwan, Ali A.
Gulzar, Yonis
Khan, Wazir Zada
Reegu, Faheem Ahmad
Venue: Sustainability
Publisher: MDPI AG
Published: 2023-04-04
Volume: 15
Issue: 7
Pages: 6190
ISSN: 2071-1050 (ISSN-L)
DOI: 10.3390/su15076190
OpenAlex: W4362558027
Cited by: 95
References: 91
Citations by year: 2026: 22 · 2025: 37 · 2024: 24 · 2023: 12
FWCI: 24.35
Type: journal article
Language: en
Open access: gold
doi.org
Licence: cc-by
creativecommons.org/licenses/by/4.0/ (vor)
Locations: Sustainability (publishedVersion, cc-by)
RePEc: Research Papers in Economics (submittedVersion)
Funders: Deanship of Scientific Research, Vice Presidency for Graduate Studies and Scientific Research, King Faisal University, Saudi Arabia (GRANT3,142)
Topics: Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Social Sciences › Education › Online and Blended Learning
Social Sciences › Education › Technology-Enhanced Education Studies
Keywords: technology acceptance, higher education, online learning, digital competence of teachers, institutional readiness, technical support, online course quality, self-efficacy, digital divide, educational technology infrastructure

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eLearning Acceptance and Adoption Challenges in Higher Education

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