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Cited by 290Artificial Intelligence in EducationAI in Service InteractionsArtificial Intelligence Applications

The DOI matches its Crossref record; 16 of the 16 references it cites were found in a registry or an index.

Holy or Unholy? Interview with Open AI’s ChatGPT

Open access
Iskender, Ali·2023·European Journal of Tourism Research
DOI 10.54055/ejtr.v34i.3169
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Abstract

In this paper, OpenAI's ChatGPT (Generative Pre-trained Transformer), also known as GPT-3, a machine-learning model that has the ability to generate human-like text, was employed as an interviewee instead of a human subject. The scope of the interview was the impacts of OpenAI's GPT on higher education and academic publishing. Particularly, several questions about the impacts of OpenAI's ChatGPT and other AI-based machine learning models on the hospitality and tourism industry and education were asked. The originality of this paper derives from having the ChatGPT as an interviewee. ChatGPT stated that its use helps instructors delegate monotonous tasks such as grading and focus on more intellectual tasks, and students may utilize ChatGPT to brainstorm ideas. ChatGPT confesses the risk of diminishing critical thinking for students in the case of over-reliance on ChatGPT as well as educational inequalities. For academic work, ChatGPT addressed it cannot be a substitute for human creativity and intellectuality because originality and novelty lack in outputs generated by ChatGPT. The tourism and hospitality industry can benefit from ChatGPT for certain things such as personalized services, content creation, and many more.

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Research works printed but not linked: 3

  1. Cairns-Lee, H., Lawley, J., & Tosey, P. (2022). Enhancing researcher reflexivity about the influence of leading questions in interviews. The Journal of Applied Behavioral Science, 58(1), 164-188. https://doi.org/10.1177/0021886321103744 · DOI
  2. Kasparov, G. (2010). The chess master and the computer. The New York Review of Books, 57(2), 16-19.
  3. Stokel-Walker, C. (2022, December 9). AI Bot ChatGPT writes Smart Essays -should professors worry? Nature News. Retrieved January 24, 2023, from https://www.nature.com/articles/d41586-022- 04397-7.

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Metadata

Authors
Iskender, A.
Venue
European Journal of Tourism Research
Publisher
Varna University of Management
Published
2023-03-14
Volume
34
Pages
3414
ISSN
  • 1314-0817 (ISSN-L)
  • 1994-7658
DOI
10.54055/ejtr.v34i.3169
OpenAlex
W4327624031
Cited by
260
References
15
Citations by year
2026: 34 · 2025: 67 · 2024: 103 · 2023: 56
FWCI
61.02
Type
journal article
Language
en
Open access
Licence
Locations
  • European Journal of Tourism Research (publishedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
Topics
  • Social Sciences › Education › Artificial Intelligence in Education
  • Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
  • Physical Sciences › Computer Science › Artificial Intelligence › Artificial Intelligence Applications
Keywords
ChatGPT, GPT-3, large language models, artificial intelligence in higher education, scholarly publishing, automated grading, critical thinking, educational inequality, personalized services

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