The DOI matches its Crossref record; 336 of the 336 references it cites were found in a registry or an index.
The Bright Side of Being Prosocial at Work, and the Dark Side, Too: A Review and Agenda for Research on Other-Oriented Motives, Behavior, and Impact in Organizations
Abstract
More than a quarter century ago, organizational scholars began to explore the implications of prosociality in organizations. Three interrelated streams have emerged from this work, which focus on prosocial motives (the desire to benefit others or expend effort out of concern for others), prosocial behaviors (acts that promote/protect the welfare of individuals, groups, or organizations), and prosocial impact (the experience of making a positive difference in the lives of others through one's work). Prior studies have highlighted the importance of prosocial motives, behaviors, and impact, and have enhanced our understanding of each of them. However, there has been little effort to systematically review and integrate these related lines of work in a way that furthers our understanding of prosociality in organizations. In this article, we provide an overview of the current state of the literature, highlight key findings, identify major research themes, and address important controversies and debates. We call for an expanded view of prosocial behavior and a sharper focus on the costs and unintended consequences of prosocial phenomena. We conclude by suggesting a number of avenues for future research that will address unanswered questions and should provide a more complete understanding of prosociality in the workplace.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“These commonalities indicate that prosocial motives and behaviors (Bolino & Grant, 2016, for a review) are shared across ethical and servant leadership.”
From Taking Stock of Moral Approaches to Leadership: An Integrative Review of Ethical, Authentic, and Servant Leadership (2019) · cites this paper as Bolino & Grant, 2016
Citations
Cites
Granovetter, M. S. (1973) · American Journal of Sociology · doi:10.1086/225469 · Cited by 40,491
Advances In Experimental Social Psychology
(2022) · Advances in experimental social psychology · doi:10.1016/s0065-2601(22)x0002-6 · Cited by 22,559
Putnam, R. (2000) · doi:10.1145/358916.361990 · Cited by 17,114
Gioia, D. A., Mehra, A., & Weick, K. E. (1996) · Academy of Management Review · doi:10.2307/259169 · Cited by 15,616
Exchange and Power in Social Life.
Bierstedt, R., & Blau, P. M. (1965) · American Sociological Review · doi:10.2307/2091154 · Cited by 13,625
Psychological Safety and Learning Behavior in Work Teams
Edmondson, A. (1999) · Administrative Science Quarterly · doi:10.2307/2666999 · Cited by 12,026
The norm of reciprocity: A preliminary statement
Gouldner, A. W. (1960) · American Sociological Review · doi:10.2307/2092623 · Cited by 12,001
Positive psychology: An introduction.
Seligman, M. E. P., & Csikszentmihalyi, M. (2000) · American Psychologist · doi:10.1037/0003-066x.55.1.5 · Cited by 11,351
(1969) · Virtual Defense Library (Ministerio de Defensa) · Cited by 10,735
Motivation through the design of work: test of a theory
Hackman, J. R., & Oldham, G. R. (1976) · Organizational Behavior and Human Performance · doi:10.1016/0030-5073(76)90016-7 · Cited by 8,962
Research works printed but not linked: 11
- Ashforth B. E., 1999, Academy of Management Review, 24, 413
- Bem D. J., 1972, Advances in experimental social psychology
- Figley C. R., 1995, Compassion fatigue
- Klimecki O., 2012, Pathological altruism, 368
- Kram K. E., 1985, Mentoring at work
- 10.1080/19416520.2011.574506 · DOI · Paper page
- Peter L. J., 1969, The Peter principle
- 10.1037/0021-9010.84.4.529 · DOI · Paper page
- 10.1177/014920639802400307 · DOI
- Tavris C., 2008, Mistakes were made (but not by me): Why we justify foolish beliefs, bad decisions, and hurtful actions.
- 10.1037/0022-3514.56.5.722 · DOI
Cited by
Sorted by citations
Gond, J., Akremi, A. E., Swaen, V., & Babu, N. (2017) · Journal of Organizational Behavior · doi:10.1002/job.2170 · Cited by 761
Lemoine, G. J., Hartnell, C. A., & Leroy, H. (2019) · Academy of Management Annals · doi:10.5465/annals.2016.0121 · Cited by 614
Liu, D., Jiang, K., Shalley, C. E., Keem, S., & Zhou, J. (2016) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2016.08.001 · Cited by 546
Bacq, S. C., & Alt, E. D. R. (2018) · Journal of Business Venturing · doi:10.1016/j.jbusvent.2018.01.004 · Cited by 522
Does gratitude enhance prosociality?: A meta-analytic review.
Lawrence, K., Tunney, R. J., & Ferguson, E. (2017) · Psychological Bulletin · doi:10.1037/bul0000103 · Cited by 458
Metadata
- Authors
- Bolino, M. C., & Grant, A. M.
- Affiliations
- University of Pennsylvania (US)
- Venue
- Academy of Management Annals
- Publisher
- Academy of Management
- Published
- 2016-01
- Volume
- 10
- Issue
- 1
- Pages
- 599-670
- ISSN
- 1941-6067 (ISSN-L)
- 1941-6520
- OpenAlex
- W4246718271
- Cited by
- 682
- References
- 336
- Citations by year
- 2026: 94 · 2025: 82 · 2024: 71 · 2023: 93 · 2022: 82 · 2021: 75 · 2020: 72 · 2019: 45 · 2018: 44 · 2017: 19 · 2016: 5
- FWCI
- 73.18
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Academy of Management Annals (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Sociology and Political Science › Nonprofit Sector and Volunteering
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Ethics in Business and Education
- Keywords
- prosocial behavior, prosocial motivation, prosocial impact, unintended consequences, helping behavior, organizational behavior
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
