In Whom we Trust: Group Membership as an Affective Context for Trust Development
Abstract
JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. Academy of Management is collaborating with JSTOR to digitize, preserve and extend access to The Academy
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Affective trust represents a more enduring and powerful form of trust.
“such a finding is consistent with the view that affective trust represents a more enduring and powerful form of trust (McAllister, 1995; Williams, 2001).”
From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Williams, 2001
Cites
The need to belong: Desire for interpersonal attachments as a fundamental human motivation.
Baumeister, R. F., & Leary, M. R. (1995) · Psychological Bulletin · doi:10.1037//0033-2909.117.3.497 · Cited by 23,245 · see citing works
The Social Identity Theory of Intergroup Behavior
Tajfel, H., & Turner, J. C. (2004) · Political Psychology · doi:10.4324/9780203505984-16 · Cited by 13,467 · see citing works
An integrative model of organizational trust
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995) · The Academy of Management Review · doi:10.2307/258792 · Cited by 10,736 · see citing works
Affect and Cognition Based Trust as Foundations for Interpersonal Cooperation in Organizations
McAllister, D. J. (1995) · Academy of Management Journal · doi:10.2307/256727 · Cited by 7,346 · see citing works
Schwarz, N., & Clore, G. L. (1983) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.45.3.513 · Cited by 4,952 · see citing works
Lewis, J. D., & Weigert, A. (1985) · Social Forces · doi:10.2307/2578601 · Cited by 4,163 · see citing works
Rempel, J. K., Holmes, J. G., & Zanna, M. P. (1985) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.49.1.95 · Cited by 3,146 · cited 1× · see citing works
“Theorists who conceptualize trust development as a discrete process involving stages and/or qualitatively different types of trust tend to propose that affect influences higher stages or "deeper" levels of trust (e.g., Johnson-George & Swap, 1982; Lewicki & Bunker, 1996; McAllister, 1995; Rempel et al., 1985; Sheppard…”
Swift Trust and Temporary Groups
Meyerson, D., Weick, K. E., & Kramer, R. M. (1996) · Trust in Organizations: Frontiers of Theory and Research · doi:10.4135/9781452243610.n9 · Cited by 1,887 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Colquitt, J. A., Scott, B. A., & LePine, J. A. (2007) · Journal of Applied Psychology · doi:10.1037/0021-9010.92.4.909 · Cited by 2,606 · see citing works
Feeling and Believing: The Influence of Emotion on Trust.
Dunn, J. R., & Schweitzer, M. E. (2005) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.88.5.736 · Cited by 1,301 · see citing works
The influence of customer brand identification on hotel brand evaluation and loyalty development
So, K. K. F., King, C., Sparks, B. A., & Wang, Y. (2013) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2013.02.002 · Cited by 328 · see citing works
A meta-analysis of the role of trust in the leadership- performance relationship
Legood, A., van der Werff, L., Lee, A., & Den Hartog, D. (2021) · European Journal of Work and Organizational Psychology · doi:10.1080/1359432x.2020.1819241 · Cited by 193 · see citing works
Men, L. R., Qin, Y. S., & Jin, J. (2022) · International Journal of Business Communication · doi:10.1177/23294884211020491 · Cited by 121 · see citing works
“…the most frequently cited definition of trust in leadership, the current study defines this term as willingness to be vulnerable to words, actions, and decisions of his or her supervisor, regardless of the ability to control the other party (Mayer et al., 1995; McAllister, 1995; Williams, 2001).”
BackgroundHow Can It Be Made Right Again? A Review of Trust Repair Research
Sharma, K., Schoorman, F. D., & Ballinger, G. A. (2023) · Journal of Management · doi:10.1177/01492063221089897 · Cited by 117 · see citing works
Data reusers’ trust development
Yoon, A. (2017) · Journal of the Association for Information Science and Technology · doi:10.1002/asi.23730 · Cited by 82 · see citing works
Seppälä, T., Lipponen, J., Pirttila-Backman, A.-M., & Lipsanen, J. (2011) · European Journal of Work and Organizational Psychology · doi:10.1080/1359432x.2010.507353 · Cited by 52 · see citing works
- Authors
- Williams, M.
- Affiliations
- Massachusetts Institute of Technology (US)
- Corresponding author
- Williams, Michele
- ORCID
- Williams, Michele
- Venue
- The Academy of Management Review
- Publisher
- Academy of Management
- Published
- 2001-07
- Volume
- 26
- Issue
- 3
- Pages
- 377
- ISSN
- 0363-7425 (ISSN-L)
- OpenAlex
- W2147206933
- Cited by
- 720
- References
- 8
- Citations by year
- 2026: 5 · 2025: 6 · 2024: 14 · 2023: 6 · 2022: 18 · 2021: 38 · 2020: 36 · 2019: 42 · 2018: 42 · 2017: 50 · 2016: 41 · 2015: 48 · 2014: 54 · 2013: 46 · 2012: 41
- FWCI
- 56.01
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Academy of Management Review (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- trust building, group membership, emotional context, interpersonal trust, organizational trust
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
