Feeling and Believing: The Influence of Emotion on Trust.

Dunn, Jennifer R.; Schweitzer, Maurice E.

doi:10.1037/0022-3514.88.5.736

Cited by 1,301Emotions and Moral BehaviorSocial Power and Status DynamicsSocial and Intergroup Psychology

Feeling and Believing: The Influence of Emotion on Trust.

Dunn, Jennifer R., Schweitzer, Maurice E.·2005·Journal of Personality and Social Psychology

DOI 10.1037/0022-3514.88.5.736

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Abstract

The authors report results from 5 experiments that describe the influence of emotional states on trust. They found that incidental emotions significantly influence trust in unrelated settings. Happiness and gratitude--emotions with positive valence--increase trust, and anger--an emotion with negative valence--decreases trust. Specifically, they found that emotions characterized by other-person control (anger and gratitude) and weak control appraisals (happiness) influence trust significantly more than emotions characterized by personal control (pride and guilt) or situational control (sadness). These findings suggest that emotions are more likely to be misattributed when the appraisals of the emotion are consistent with the judgment task than when the appraisals of the emotion are inconsistent with the judgment task. Emotions do not influence trust when individuals are aware of the source of their emotions or when individuals are very familiar with the trustee.

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Dunn and Schweitzer (2005) reported that participants induced to feel happy rated acquaintances as more trustworthy than participants induced to feel angry or sad.
“For example, Dunn and Schweitzer (2005) reported that participants induced to feel happy rated acquaintances as more trustworthy than participants induced to feel angry or sad.”
From Profiling consumers who reported mass marketing scams: demographic characteristics and emotional sentiments associated with victimization (2024) · cites this paper as Dunn and Schweitzer 2005

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Authors: Dunn, J. R., & Schweitzer, M. E.
Affiliations: University of Pennsylvania (US)
ORCID: Schweitzer, Maurice E.
Venue: Journal of Personality and Social Psychology
Publisher: American Psychological Association (APA)
Published: 2005
Volume: 88
Issue: 5
Pages: 736-748
ISSN: 0022-3514 (ISSN-L)
1939-1315
DOI: 10.1037/0022-3514.88.5.736
OpenAlex: W2072379725
Cited by: 1,301
References: 73
Citations by year: 2026: 37 · 2025: 101 · 2024: 70 · 2023: 84 · 2022: 72 · 2021: 82 · 2020: 101 · 2019: 67 · 2018: 63 · 2017: 63 · 2016: 72 · 2015: 83 · 2014: 66 · 2013: 65 · 2012: 60
FWCI: 25.47
Type: journal article
Language: en
Open access: closed
Locations: Journal of Personality and Social Psychology (publishedVersion)
PubMed (publishedVersion)
Topics: Social Sciences › Psychology › Social Psychology › Emotions and Moral Behavior
Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
Keywords: trust, emotions, happiness, gratitude, anger, sadness, pride, guilt, emotional valence, emotion appraisal, interpersonal trust, emotional awareness
MeSH terms: Adult, Affect, Anger, Culture, Female, Happiness, Humans, Judgment, Male, Surveys and Questionnaires, Trust

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Feeling and Believing: The Influence of Emotion on Trust.

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