Design of a chatbot as a distance learning assistant
Open accessAbstract
Within the process of progressive digitization of materials and tools for teaching and distance learning of a subject of introduction to Microeconomics (quarterly, in year three of the Degree in Social Work), taught by the authors at the National University of Distance Education (UNED), a virtual assistant in the form of chatbot, or conversational robot, called EconBot, has been designed and made available to students from 2017. This paper presents the reasons that led to its adoption, the process of its development, differentiating two phases, its characteristics and functions, the assessment of its usefulness and the role of teachers in the implementation of this type of technological innovation.
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Chatbots have the potential to support the field of teaching-learning.
“Chatbots have the potential to support the field of teaching–learning and act as intelligent tools that accommodate students' habits and needs (Tamayo et al., 2020; Troussas et al., 2022).”
From Implementing the bashayer chatbot in Saudi higher education: measuring the influence on students' motivation and learning strategies (2023) · cites this paper as Tamayo et al., 2020
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Cites
Mayer, R. (2020) · doi:10.1017/9781316941355 · Cited by 7,777 · see citing works
Chalk and Talk: A National Survey on Teaching Undergraduate Economics
Becker, W. E., & Watts, M. J. (1996) · American Economic Review · Cited by 297 · see citing works
Should we welcome robot teachers?
SHARKEY, A. J. C. (2016) · Ethics and Information Technology · doi:10.1007/s10676-016-9387-z · Cited by 250 · see citing works
Teaching with Technology: May You Live in Interesting Times
Goffe, W. L., & Sosin, K. (2005) · The Journal of Economic Education · doi:10.3200/jece.36.3.278-291 · Cited by 84 · see citing works
The Fourth Education Revolution: Will Artificial Intelligence Liberate or Infantilise Humanity
Seldon, S. A., & Adiboye, O. (2018) · Cited by 72 · see citing works
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Research works printed but not linked: 3
- Mayer, R.E. (2014). Learning and Instruction (2nd ed.). Madrid: Alianza Editorial, Kindle edition.
- Vazquez, J.J., & Chiang, E.P. (2014). A picture is worth a thousand words (at least): The effective use of visuals in the economics classroom. International Review of Economics Education, 17, 109–119. https://doi.org/10.1016/j.iree.2014.08.006 · DOI
- (self.__next_s=self.__next_s||[]).push([0,{"children":"window.__ENV__ = {\"RECAPTCHA_SITE_KEY\":\"6LcYznklAAAAAPGZZaBoCrKLs-JTufAxQql-LxNH\",\"SERVICE_CODE\":\"up-j-op\",\"FRONTEND_URL\":\"https://openpraxis.org\",\"FRONTEND_DOMAIN\":\"openpraxis.org\",\"OJS_API_URL\":\"https://api.account.up-j-op.ubiquityjournal.website/api/journal/1\"};","id":"public-env"}])This page is for printing. If you wish to read this article, please visit its full version.Design of a chatbot as a distance learning assistantPedro Antonio TamayoAna HerreroJavier MartínCarolina NavarroJosé Manuel TránchezAbstractWithin the process of progressive digitization of materials and tools for teaching and distance learning of a subject of introduction to Microeconomics (quarterly, in year three of the Degree in Social Work), taught by the authors at the National University of Distance Education (UNED), a virtual assistant in the form of chatbot, or conversational robot, called EconBot, has been designed and made available to students from 2017. This paper presents the reasons that led to its adoption, the process of its development, differentiating two phases, its characteristics and functions, the assessment of its usefulness and the role of teachers in the implementation of this type of technological innovation.Year: 2020Volume: 12 Issue: 1Page/Article: 145-153DOI: 10.5944/openpraxis.12.1.1063Accepted on Feb 3, 2020Published on Mar 31, 2019Peer ReviewedCC BY 4.0 · DOI
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Developing an AI-based chatbot for practicing responsive teaching in mathematics
Lee, D., & Yeo, S. (2022) · Computers & Education · doi:10.1016/j.compedu.2022.104646 · Cited by 210 · see citing works
Kumar, J. A. (2021) · International Journal of Educational Technology in Higher Education · doi:10.1186/s41239-021-00302-w · Cited by 183 · see citing works
Students’ attitudes towards using ChatGPT as a learning tool: the case of the University of Jordan.
O. Ajlouni, A., Abd-Alkareem Wahba, F., & Salem Almahaireh, A. (2023) · International Journal of Interactive Mobile Technologies (iJIM) · doi:10.3991/ijim.v17i18.41753 · Cited by 116 · see citing works
Yusuf, H., Money, A., & Daylamani-Zad, D. (2025) · Educational technology research and development · doi:10.1007/s11423-025-10447-4 · Cited by 112 · see citing works
Al-Abdullatif, A. M., Al-Dokhny, A. A., & Drwish, A. M. (2023) · Frontiers in Psychology · doi:10.3389/fpsyg.2023.1129070 · Cited by 80 · see citing works
“Chatbots have the potential to support the field of teaching– learning and act as intelligent tools that accommodate students’ habits and needs (Tamayo et al., 2020; Troussas et al., 2022).”
BackgroundDeveloping a natural language-based AI-chatbot for social work training: an illustrative case study
Chan, C., & Li, F. (2023) · China Journal of Social Work · doi:10.1080/17525098.2023.2176901 · Cited by 27 · see citing works
- Authors
- Tamayo, P. A., Herrero, A., Martín, J., Navarro, C., & Tránchez, J. M.
- Affiliations
- Universidad Nacional de Educación a Distancia (ES)
- Corresponding author
- Tamayo, Pedro Antonio
- Venue
- Open Praxis
- Published
- 2019-03-31
- Volume
- 12
- Issue
- 1
- Pages
- 145
- ISSN
- 1369-9997 (ISSN-L)
- 2304-070X
- OpenAlex
- W3035694693
- Cited by
- 83
- References
- 5
- Citations by year
- 2026: 4 · 2025: 12 · 2024: 23 · 2023: 20 · 2022: 13 · 2021: 10 · 2020: 1
- FWCI
- 7.47
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Locations
- Open Praxis (publishedVersion, cc-by)
- Espacio Tiempo y Forma Serie I Prehistoria y Arqueología (publishedVersion, cc-by)
- Open Praxis (acceptedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- UNED repository (submittedVersion, cc-by)
- Topics
- Physical Sciences › Computer Science › Information Systems › Artificial Intelligence in Education
- Physical Sciences › Computer Science › Artificial Intelligence › Intelligent Tutoring Systems and Adaptive Learning
- Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
- Keywords
- chatbots, virtual assistants, distance education, microeconomics education, conversational robots, educational technology, teacher role, technology adoption, social work education
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