The Acceptability of E-mental Health Services for Children, Adolescents, and Young Adults: A Systematic Search and Review
Abstract
This paper presents the findings of a systematic search and review examining the acceptability of e-mental health services for children, adolescents, and young adults and their parents and healthcare providers. Multiple databases were searched and abstracts were screened to determine if they met study inclusion criteria. Findings from included studies were synthesized within five dimensions of acceptability: satisfaction, client expectations, uptake, adherence and patient/provider experiences. Twenty-four studies were included, and findings suggest that although clients are generally satisfied with e-mental health and report positive experiences, adherence and uptake can be challenges. In conclusion, e-mental health appears to be an acceptable intervention option for children, adolescents, and young adults and their parents and healthcare providers. Further research is needed to better understand the effectiveness and acceptability of e-mental health for this population, including adherence, patient and provider experiences and integration into existing health systems.
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A review on the acceptability of online mental health programs for adolescents and young people found that drop-out rates were higher than the average when there was no concurrent therapist contact alongside digital components.
“A review on the acceptability of online mental health programs for adolescents and young people found that drop-out rates were higher than the average when there was no concurrent therapist contact alongside digital components52.”
From Use of automated conversational agents in improving young population mental health: a scoping review (2024) · cites this paper as [52]
Virtual guidance provided by the automated CA itself might not be enough, and human assistance is needed besides the virtual assistance.
“Although there is virtual guidance provided by the automated CA itself, it seems this might not be enough, and human assistance is needed besides the virtual assistance52.”
From Use of automated conversational agents in improving young population mental health: a scoping review (2024) · cites this paper as [52]
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- Authors
- Struthers, A., Charette, C., Bapuji, S. B., Winters, S., Ye, X., Metge, C., Kreindler, S., Raynard, M., Lemaire, J., Synyshyn, M., & Sutherland, K.
- Affiliations
- Centre for Healthcare Innovation
- George & Fay Yee Centre for Healthcare Innovation (CA)
- Concordia Hospital (CA)
- Addictions Foundation of Manitoba
- Manitoba Adolescent Treatment Centre
- ORCID
- Venue
- Canadian Journal of Community Mental Health
- Published
- 2015-07-01
- Volume
- 34
- Issue
- 2
- Pages
- 1-21
- ISSN
- 0713-3936 (ISSN-L)
- OpenAlex
- W1953211836
- Cited by
- 27
- References
- 48
- Citations by year
- 2026: 2 · 2025: 4 · 2024: 4 · 2023: 2 · 2022: 5 · 2021: 4 · 2019: 1 · 2018: 1 · 2017: 3 · 2016: 1
- FWCI
- 2.71
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Canadian Journal of Community Mental Health (publishedVersion)
- Topics
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
- Keywords
- e-mental health, acceptability, children, adolescents, young adults, parents, healthcare workers, client satisfaction, service uptake, medication adherence, patient experience, provider experiences, digital mental health interventions
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