Most cited business, management and accounting papers
- Verified
Platform Architecture and Quality Trade-offs of Multihoming Complements
Cennamo, C., Ozalp, H., & Kretschmer, T. (2018) · Information Systems Research
Digital Platforms and EconomicsDigital Games and Media
Cited by 273
- Verified
An investigation into the switching process in retail banking services
Colgate, M., & Hedge, R. (2001) · International Journal of Bank Marketing
Customer Service Quality and LoyaltyCustomer churn and segmentation
Cited by 273
- Verified
The influence of destination image and tourist satisfaction on tourist loyalty: a case study of Chinese tourists in Korea
Chiu, W., Zeng, S., & Cheng, P. S.-T. (2016) · International Journal of Culture Tourism and Hospitality Research
Diverse Aspects of Tourism ResearchCustomer Service Quality and Loyalty
Cited by 273
- Verified
Fintech in the time of COVID−19: Technological adoption during crises
Fu, J., & Mishra, M. (2022) · Journal of Financial Intermediation
FinTech, Crowdfunding, Digital FinanceDigital Transformation in Financial Services
Cited by 273
- Verified
Using T-O-E theoretical framework to study the adoption of ERP solution
Awa, H. O., Ukoha, O., & Emecheta, B. C. (2016) · Cogent Business & Management
ERP Systems Implementation and ImpactTechnology Adoption and User Behaviour
Cited by 272
- Verified
How the rich (and happy) get richer (and happier): Relationship of core self-evaluations to trajectories in attaining work success.
Judge, T. A., & Hurst, C. (2008) · Journal of Applied Psychology
Job Satisfaction and Organizational BehaviorPersonality Traits and Psychology
Cited by 272
- Verified · note
OECD Digital Economy Outlook 2015
OECD (2015) · OECD Digital Economy Outlook
Digital Economy and TransformationICT Impact and Policies
Cited by 272
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Addressing the What and How of Online Services: Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success
Cenfetelli, R. T., Benbasat, I., & Al-Natour, S. (2008) · Information Systems Research
Customer Service Quality and LoyaltyTechnology Adoption and User Behaviour
Cited by 272
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Toward a Core Typology of Service Organizations
Mills, P. K., & Margulies, N. (1980) · The Academy of Management Review
Customer Service Quality and LoyaltyManagement and Organizational Studies
Cited by 271
- Verified
Value cocreation in service ecosystems: Investigating health care at the micro, meso, and macro levels
Beirão, G., Patrício, L., & Fisk, R. P. (2017) · Journal of Service Management
Service and Product InnovationInnovative Approaches in Technology and Social Development
Cited by 271
- Verified
Bloggers’ reported tourist experiences: Their utility as a tourism data source and their effect on prospective tourists
Volo, S. (2010) · Journal of Vacation Marketing
Diverse Aspects of Tourism ResearchDigital Marketing and Social Media
Cited by 271
- Verified · note
Transforming The Medical Device Industry: Road Map To A Circular Economy: Study examines a medical device industry transformation
MacNeill, A. J., Hopf, H., Khanuja, A., Alizamir, S., Bilec, M., Eckelman, M. J., Hernandez, L., McGain, F., Simonsen, K., Thiel, C., et al. (2020) · Health Affairs
Sustainable Supply Chain ManagementHealthcare and Environmental Waste Management
Cited by 271
- Verified
Can HR adapt to the paradoxes of artificial intelligence?
Charlwood, A., & Guenole, N. (2022) · Human Resource Management Journal
AI and HR TechnologiesEthics and Social Impacts of AI
Cited by 271
- Verified
Man versus machine: Complex estimates and auditor reliance on artificial intelligence
COMMERFORD, B. P., DENNIS, S. A., JOE, J. R., & ULLA, J. W. (2022) · Journal of Accounting Research
Auditing, Earnings Management, GovernanceAccounting and Organizational Management
Cited by 270
- Verified
Investigating Household Purchase Timing Decisions: A Conditional Hazard Function Approach
Jain, D. C., & Vilcassim, N. J. (1991) · Marketing Science
Consumer Market Behavior and PricingConsumer Behavior and Marketing Influence
Cited by 270
- Verified
Re‐evaluating green marketing strategy: a stakeholder perspective
Rivera‐Camino, J. (2007) · European Journal of Marketing
Environmental Sustainability in BusinessCorporate Social Responsibility Reporting
Cited by 270
- Verified
Discourse ethics and social accountability: The ethics of SA 8000
Gilbert, D. U., & Rasche, A. (2007) · Business Ethics Quarterly
Corporate Social Responsibility ReportingCorporate Social Responsibility and Sustainability
Cited by 270
- Verified
Big data analytics capabilities and firm performance: an integrated MCDM approach
Yasmin, M., Tatoglu, E., Kilic, H. S., Zaim, S., & Delen, D. (2020) · Journal of Business Research
Big Data and Business IntelligenceAI and HR Technologies
Cited by 270
- Verified
Dynamic Capabilities in Public Organizations: A literature review and research agenda
Piening, E. P. (2013) · Public Management Review
Innovation and Knowledge ManagementPublic Policy and Administration Research
Cited by 270
- Verified
Workplace Well-Being: The Role of Job Crafting and Autonomy Support
Slemp, G. R., Kern, M. L., & Vella-Brodrick, D. A. (2015) · Psychology of Well-Being
Job Satisfaction and Organizational BehaviorWorkplace Health and Well-being
Cited by 270
- Verified
The effect of authentic leadership on employee trust and employee engagement
Wang, D.-S., & Hsieh, C.-C. (2013) · Social Behavior and Personality: an international journal
Job Satisfaction and Organizational BehaviorEmployee Performance and Leadership
Cited by 269
- Verified
“IBM's global CEO report 2006: Business model innovation matters
Pohle, G., & Chapman, M. (2006) · Strategy & Leadership
Business Strategies and InnovationInnovation and Knowledge Management
Cited by 269
- Verified
Commercial paper, corporate finance and the business cycle: A microeconomic perspective
Calomiris, C. W., Himmelberg, C. P., & Wachtel, P. (1995) · Carnegie-Rochester Conference Series on Public Policy
Working Capital and Financial PerformanceCorporate Finance and Governance
Cited by 269
- Verified
The Positive and Negative Effects of Anger on Dispute Resolution: Evidence From Electronically Mediated Disputes.
Friedman, R., Anderson, C., Brett, J., Olekalns, M., Goates, N., & Lisco, C. C. (2004) · Journal of Applied Psychology
Conflict Management and NegotiationDispute Resolution and Class Actions
Cited by 269
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