Most cited business, management and accounting papers
- Verified
Innovation as response to emissions legislation: revisiting the automotive catalytic converter at Johnson Matthey
Tao, L., Garnsey, E., Probert, D., & Ridgman, T. (2010) · R&D Management
Environmental Sustainability in BusinessInnovation and Knowledge Management
Cited by 27
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How should voice assistants be heard? The mitigating effect of verbal and vocal warmth in voice assistant service failure
Huang, B., & Sénécal, S. (2023) · The Service Industries Journal
AI in Service InteractionsCustomer Service Quality and Loyalty
Cited by 27
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The current state and future implications of environmental, social, and governance assurance
Bakarich, K. M., Baranek, D., & O’Brien, P. E. (2023) · Current Issues in Auditing
Corporate Social Responsibility ReportingAuditing, Earnings Management, Governance
Cited by 27
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The Moderating Role of Liquidity in the Relationship between the Expenditures and Financial Performance of SMEs: Evidence from Jordan
Airout, R. M., Alawaqleh, Q. A., Almasria, N. A., Alduais, F., & Alawaqleh, S. Q. (2023) · Economies
Working Capital and Financial PerformanceFinancial Analysis and Corporate Governance
Cited by 27
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Edge AI Driven Technology Advancements Paving Way Towards New Capabilities
Agarwal, G. K., Magnusson, M., & Johanson, A. (2021) · International Journal of Innovation and Technology Management
Innovation and Knowledge ManagementInformation Technology Governance and Strategy
Cited by 27
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Adolescent girls from a modern conservative culture: The impact of their social identity on their perception of brand symbolism
Souiden, N., & M'saad, B. (2011) · Psychology & Marketing
Consumer Behavior in Brand Consumption and IdentificationConsumer Perception and Purchasing Behavior
Cited by 27
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Does the combination of sustainable business model patterns lead to truly sustainable business models? Critical analysis of existing frameworks and extensions
Abdelkafi, N., Xu, J., Pero, M., Ciccullo, F., & Masi, A. (2023) · Journal of Business Economics
Sustainable Supply Chain ManagementEnvironmental Sustainability in Business
Cited by 27
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Examining determinants of cross buying behaviour in retail banking
Tung, B., & Carlson, J. (2015) · International Journal of Quality & Reliability Management
Customer Service Quality and LoyaltyConsumer Behavior and Marketing Influence
Cited by 27
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A management dilemma: Positioning employees for internal competition versus internal collaboration. Is coopetition possible?
Naidoo, S., & Sutherland, M. (2016) · South African Journal of Business Management
Business Strategy and InnovationManagement and Organizational Practices
Cited by 27
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Revolutionizing services with cutting-edge technologies post major exogenous shocks
Ameen, N., Viglia, G., & Altinay, L. (2023) · The Service Industries Journal
Service and Product InnovationDigital Innovation in Industries
Cited by 27
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I love you, my AI companion! Do you? Perspectives from the Triangular Theory of Love and Attachment Theory
Ng, P. M. L., Wan, C., Lee, D., Garnelo-Gomez, I., & Lau, M. M. (2026) · Internet Research
AI in Service InteractionsSocial Robot Interaction and HRI
Cited by 27
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Supervisor‐Subordinate Guanxi and Employee Voice Behavior: Trust in Supervisor as a Mediator
Yan, P. (2018) · Social Behavior and Personality: an international journal
Job Satisfaction and Organizational BehaviorGlobal and Cross-Cultural Management
Cited by 27
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Cloud Kanban Framework for Service Operations Management
Krishnaiyer, K., Chen, F. F., & Bouzary, H. (2018) · Procedia Manufacturing
Management and Optimization TechniquesDigital Transformation in Industry
Cited by 27
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Developing a natural language-based AI-chatbot for social work training: an illustrative case study
Chan, C., & Li, F. (2023) · China Journal of Social Work
AI in Service InteractionsSpeech and dialogue systems
Cited by 27
- Verified
Identifying the influence of leisure-based social circus on the health and well-being of young people in Australia
Stevens, K., McGrath, R., & Ward, E. (2019) · Annals of Leisure Research
Recreation, Leisure, Wilderness ManagementYouth Development and Social Support
Cited by 27
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Trends of digitalization and adoption of big data & analytics among UK SMEs: Analysis and lessons drawn from a case study of 53 SMEs
Mohamed, M., & Weber, P. (2020) · 2020 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC)
Big Data and Business IntelligenceBig Data Technologies and Applications
Cited by 27
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A new mobile data driven message strategy called synced advertising: Conceptualization, implications, and future directions
Segijn, C. M. (2019) · Annals of the International Communication Association
Marketing and Advertising StrategiesDigital Marketing and Social Media
Cited by 27
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Credit Card Default Prediction: An Empirical Analysis on Predictive Performance Using Statistical and Machine Learning Methods
Bhandary, R., & Ghosh, B. K. (2025) · Journal of Risk and Financial Management
Financial Distress and Bankruptcy PredictionCustomer churn and segmentation
Cited by 27
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The IIA code of ethics: An international perspective
Vanasco, R. R. (1994) · Managerial Auditing Journal
Ethics in Business and EducationAccounting and Financial Management
Cited by 27
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What Leaders Really Do
Kotter, J. P. (2017) · Leadership Perspectives
Leadership and Management in OrganizationsOrganizational Change and Leadership
Cited by 27
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Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities1
Rai, A., Patnayakuni, R., & Seth, N. (2006) · MIS Quarterly
Quality and Supply ManagementInformation Technology Governance and Strategy
Cited by 27
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State ownership as a moderator in the relationship between board characteristics and ESG performance: evidence from Asia-Pacific markets
Al-Tahat, S., Bani-Khaled, S., Jaradat, Z., Mansour, M., & Al-zoubi, A. M. (2025) · Journal of Business and Socio-economic Development
Corporate Social Responsibility ReportingCorporate Finance and Governance
Cited by 27
- Verified
Can Material Passports lower financial barriers for structural steel re-use?
Smeets, A., Wang, K., & Drewniok, M. P. (2019) · IOP Conference Series: Earth and Environmental Science
Sustainable Supply Chain ManagementSustainable Building Design and Assessment
Cited by 27
- Verified
Developing Video vignettes for tourism research: protocol and quality indicators
Chen, N., Hsu, C. H. C., & L. Pearce, P. (2022) · Journal of Travel Research
Diverse Aspects of Tourism ResearchParticipatory Visual Research Methods
Cited by 27
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