Check business, management and accounting papers: citations, claims and retractions

Distributed Leadership in Organizations: A Review of Theory and Research

Bolden, R. (2011) · International Journal of Management Reviews

Leadership and Management in OrganizationsTeam Dynamics and Performance

Cited by 1,227

Quo vadis, dynamic capabilities? A content-analytic review of the current state of knowledge and recommendations for future research

Schilke, O., Hu, S., & Helfat, C. E. (2018) · Academy of Management Annals

Innovation and Knowledge ManagementManagement and Organizational Studies

Cited by 1,226

The relationship of age to ten dimensions of job performance.

Ng, T. W. H., & Feldman, D. C. (2008) · Journal of Applied Psychology

Job Satisfaction and Organizational BehaviorRetirement, Disability, and Employment

Cited by 1,224

Central Perspectives and Debates in Organization Theory

Astley, W. G., & de Ven, A. H. V. (1983) · Administrative Science Quarterly

Management and Organizational StudiesManagement Theory and Practice

Cited by 1,224

Determinants of Chinese consumers' green purchase behavior

Chan, R. Y. K. (2001) · Psychology & Marketing

Environmental Sustainability in BusinessPro-Environmental Behavior and Attitudes

Cited by 1,220

The Role of Customer Engagement Behavior in Value Co-Creation: A Service System Perspective

Jaakkola, E., & Alexander, M. (2014) · Journal of Service Research

Service and Product InnovationCustomer Service Quality and Loyalty

Cited by 1,219

Entrepreneurial Orientation and New Venture Performance: The Moderating Role of Intra- And Extraindustry Social Capital

Stam, W., & Elfring, T. (2008) · Academy of Management Journal

Entrepreneurship Studies and InfluencesInnovation and Knowledge Management

Cited by 1,218

The Asymmetric Impact of Negative and Positive Attribute-Level Performance on Overall Satisfaction and Repurchase Intentions

Mittal, V., Ross, W. T., & Baldasare, P. M. (1998) · Journal of Marketing

Customer Service Quality and LoyaltyConsumer Behavior and Marketing Influence

Cited by 1,216

Leader-member exchange and citizenship behaviors: A meta-analysis

Ilies, R., Nahrgang, J. D., & Morgeson, F. P. (2007) · Journal of Applied Psychology

Job Satisfaction and Organizational BehaviorEmployee Performance and Management

Cited by 1,210

Circular economy rebound

Zink, T., & Geyer, R. (2017) · Journal of Industrial Ecology

Sustainable Supply Chain ManagementSustainable Industrial Ecology

Cited by 1,210

Transformational versus servant leadership: a difference in leader focus

Gregory Stone, A., Russell, R. F., & Patterson, K. (2004) · Leadership & Organization Development Journal

Leadership and Management in OrganizationsEmployee Performance and Leadership

Cited by 1,208

ACQUIRING ORGANIZATIONAL LEGITIMACY THROUGH ILLEGITIMATE ACTIONS: A MARRIAGE OF INSTITUTIONAL AND IMPRESSION MANAGEMENT THEORIES.

Elsbach, K. D., & Sutton, R. I. (1992) · Academy of Management Journal

Management and Organizational StudiesCorporate Identity and Reputation

Cited by 1,208

Building Inclusive Markets in Rural Bangladesh: How Intermediaries Work Institutional Voids

Mair, J., Martí, I., & Ventresca, M. J. (2012) · Academy of Management Journal

Innovation and Socioeconomic DevelopmentManagement and Organizational Studies

Cited by 1,207

The origins and evolution of scenario techniques in long range business planning

Bradfield, R., Wright, G., Burt, G., Cairns, G., & Van Der Heijden, K. (2005) · Futures

Strategic Planning and AnalysisScientific Research and Philosophical Inquiry

Cited by 1,204

A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts

Maxham, J. G., & Netemeyer, R. G. (2002) · Journal of Marketing

Customer Service Quality and LoyaltyService and Product Innovation

Cited by 1,204

Trust in Management and Performance: Who Minds the Shop While the Employees Watch the Boss?

Mayer, R. C., & Gavin, M. B. (2005) · Academy of Management Journal

Job Satisfaction and Organizational BehaviorEmployee Performance and Management

Cited by 1,200

FIT, EQUIFINALITY, AND ORGANIZATIONAL EFFECTIVENESS: A TEST OF TWO CONFIGURATIONAL THEORIES.

DOTY, D. H., GLICK, W. H., & HUBER, G. P. (1993) · Academy of Management Journal

Management and Organizational StudiesManagement Theory and Practice

Cited by 1,198

Service robots rising: How humanoid robots influence service experiences and elicit compensatory consumer responses

Mende, M., Scott, M. L., van Doorn, J., Grewal, D., & Shanks, I. (2019) · Journal of Marketing Research

AI in Service InteractionsSocial Robot Interaction and HRI

Cited by 1,197

AI-based chatbots in customer service and their effects on user compliance

Adam, M., Wessel, M., & Benlian, A. (2021) · Electronic Markets

AI in Service InteractionsSocial Robot Interaction and HRI

Cited by 1,195

The Future of Retailing

Grewal, D., Roggeveen, A. L., & Nordfält, J. (2017) · Journal of Retailing

Consumer Retail Behavior StudiesDigital Innovation in Industries

Cited by 1,195

Competencies in the 21st century

Boyatzis, R. E. (2008) · Journal of Management Development

Competency Development and EvaluationHuman Resource Development and Performance Evaluation

Cited by 1,194

Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI

Blut, M., Wang, C., Wünderlich, N. V., & Brock, C. (2021) · Journal of the Academy of Marketing Science

AI in Service InteractionsSocial Robot Interaction and HRI

Cited by 1,194

Predicting voice behavior in work groups.

LePine, J. A., & Van Dyne, L. (1998) · Journal of Applied Psychology

Job Satisfaction and Organizational BehaviorTeam Dynamics and Performance

Cited by 1,192

Competing Perspectives on the Link between Strategic Information Technology Alignment and Organizational Agility: Insights from a Mediation Model1

Tallon, P. P., & Pinsonneault, A. (2011) · MIS Quarterly

Information Technology Governance and StrategyCollaboration in agile enterprises

Cited by 1,187