Most cited business, management and accounting papers
- Verified
Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis
Bettman, J. R., & Park, C. W. (1980) · Journal of Consumer Research
Consumer Behavior and Marketing InfluenceDecision-Making and Behavioral Economics
Cited by 1,344
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Domo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers’ Service Experiences
van Doorn, J., Mende, M., Noble, S. M., Hulland, J., Ostrom, A. L., Grewal, D., & Petersen, J. A. (2017) · Journal of Service Research
AI in Service InteractionsSocial Robot Interaction and HRI
Cited by 1,344
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A knowledge-based theory of the firm—The problem-solving perspective
Nickerson, J. A., & Zenger, T. R. (2004) · Organization Science
Innovation and Knowledge ManagementOutsourcing and Supply Chain Management
Cited by 1,342
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Innovation objectives, knowledge sources, and the benefits of breadth
Leiponen, A., & Helfat, C. E. (2010) · Strategic Management Journal
Innovation and Knowledge ManagementFirm Innovation and Growth
Cited by 1,341
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Moral Person and Moral Manager: How Executives Develop a Reputation for Ethical Leadership
Treviño, L. K., Hartman, L. P., & Brown, M. (2000) · California Management Review
Ethics in Business and EducationLeadership and Management in Organizations
Cited by 1,341
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A Model of the Demand for Money by Firms
Miller, M. H., & Orr, D. (1966) · The Quarterly Journal of Economics
Working Capital and Financial PerformanceMonetary Policy and Economic Impact
Cited by 1,340
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Corporate Hypocrisy: Overcoming the Threat of Inconsistent Corporate Social Responsibility Perceptions
Wagner, T., Lutz, R. J., & Weitz, B. A. (2009) · Journal of Marketing
Corporate Social Responsibility ReportingCorporate Social Responsibility and Sustainability
Cited by 1,339
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The Four Service Marketing Myths: Remnants of a Goods-Based, Manufacturing Model
Vargo, S. L., & Lusch, R. F. (2004) · Journal of Service Research
Service and Product InnovationCustomer Service Quality and Loyalty
Cited by 1,338
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Inter-firm Networks: Antecedents, Mechanisms and Forms
Grandori, A., & Soda, G. (1995) · Organization Studies
Business Strategy and InnovationInnovation and Knowledge Management
Cited by 1,337
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Influencers on Instagram: Antecedents and consequences of opinion leadership
Casaló, L. V., Flavián, C., & Ibáñez-Sánchez, S. (2020) · Journal of Business Research
Digital Marketing and Social MediaConsumer Perception and Purchasing Behavior
Cited by 1,336
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Inter‐ and Intra‐Organizational Knowledge Transfer: A Meta‐Analytic Review and Assessment of its Antecedents and Consequences
Van Wijk, R., Jansen, J. J. P., & Lyles, M. A. (2008) · Journal of Management Studies
Innovation and Knowledge ManagementKnowledge Management and Sharing
Cited by 1,335
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Word-of-Mouth Processes within a Services Purchase Decision Context
Bansal, H. S., & Voyer, P. A. (2000) · Journal of Service Research
Digital Marketing and Social MediaCustomer Service Quality and Loyalty
Cited by 1,334
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Understanding Customers’ Repeat Purchase Intentions in B2C e-Commerce: The Roles of Utilitarian Value, Hedonic Value and Perceived Risk
Chiu, C., Wang, E. T. G., Fang, Y., & Huang, H. (2014) · Information Systems Journal
Customer Service Quality and LoyaltyTechnology Adoption and User Behaviour
Cited by 1,332
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Opportunity Recognition as the Detection of Meaningful Patterns: Evidence from Comparisons of Novice and Experienced Entrepreneurs
Baron, R. A., & Ensley, M. D. (2006) · Management Science
Entrepreneurship Studies and InfluencesMigration, Ethnicity, and Economy
Cited by 1,331
- Verified
MIS problems and failures: A socio- technical perspective
Bostrom, R. P., & Heinen, J. S. (1977) · MIS Quarterly
Information Systems Theories and ImplementationComplex Systems and Decision Making
Cited by 1,329
- Verified
Understanding the elusive black Box of dynamic capabilities
Pavlou, P. A., & El Sawy, O. A. (2011) · Decision Sciences
Innovation and Knowledge ManagementProduct Development and Customization
Cited by 1,329
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Predictive Analytics in Information Systems Research1
Shmueli, G., & Koppius, O. R. (2011) · MIS Quarterly
Big Data and Business IntelligenceInformation Systems Theories and Implementation
Cited by 1,328
- Verified
A Multilevel Model of Resistance to Information Technology Implementation1
Lapointe, L., & Rivard, S. (2005) · MIS Quarterly
Information Systems Theories and ImplementationTechnology Adoption and User Behaviour
Cited by 1,323
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Leadership and procedural justice climate as antecedents of unit-level organizational citizenship behavior
EHRHART, M. G. (2004) · Personnel Psychology
Job Satisfaction and Organizational BehaviorEmployee Performance and Management
Cited by 1,322
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Workplace harassment from the victim’s perspective: a theoretical model and meta-analysis.
Bowling, N. A., & Beehr, T. A. (2006) · Journal of Applied Psychology
Workplace Violence and BullyingJob Satisfaction and Organizational Behavior
Cited by 1,320
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User Involvement and MIS Success: A Review of Research
Ives, B., & Olson, M. H. (1984) · Management Science
Information Systems Theories and ImplementationTechnology Adoption and User Behaviour
Cited by 1,318
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Entrepreneurial Self–Efficacy: Refining the Measure
McGee, J. E., Peterson, M., Mueller, S. L., & Sequeira, J. M. (2009) · Entrepreneurship Theory and Practice
Entrepreneurship Studies and InfluencesMigration, Ethnicity, and Economy
Cited by 1,318
- Verified
Transformational leadership and performance across criteria and levels: A meta-analytic review of 25 years of research
Wang, G., Oh, I.-S., Courtright, S. H., & Colbert, A. E. (2011) · Group & Organization Management
Employee Performance and LeadershipJob Satisfaction and Organizational Behavior
Cited by 1,315
- Verified
Food supply chains during the COVID‐19 pandemic
Hobbs, J. E. (2020) · Canadian Journal of Agricultural Economics/Revue canadienne d'agroeconomie
Supply Chain Resilience and Risk ManagementCOVID-19 Pandemic Impacts
Cited by 1,313
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