Organizational Citizenship Behavior and Role Breadth: A Meta‐Analytic and Cross‐Cultural Analysis
Abstract
We provide a meta‐analysis of the empirical literature concerning role breadth, defined as the degree to which employees consider organizational citizenship behavior (OCB) to be an inherent part of their job. Results based on a combined sample size of 9,222 showed: (a) Confucian Asians consider OCB as part of their job to a greater extent than do their Anglo counterparts; (b) affiliative kinds of OCB (e.g., helping, conscientiousness, and courtesy) are more likely to be considered part of one's job than are change‐oriented OCB (e.g., voice, taking charge, and initiative); and (c) OCB‐inclusive role breadth correlates strongly with OCB (r c= .43). The implications of these findings for human resources practice, such as competency modeling, employee selection and training, organizational rewards, and employee‐employer/supervisor relations, are discussed. © 2013 Wiley Periodicals, Inc.
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Role Perceptions of Teachers Concerning Student Mental Health in Higher Education
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Item Generation Stage: Teachers’ Organizational Citizenship Behavior
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- Authors
- Jiao, C., Richards, D. A., & Hackett, R. D.
- Affiliations
- Lakehead University (CA)
- McMaster University (CA)
- Corresponding author
- Jiao, Changquan
- Venue
- Human Resource Management
- Publisher
- Wiley
- Published
- 2013-09
- Volume
- 52
- Issue
- 5
- Pages
- 697-714
- ISSN
- 0090-4848 (ISSN-L)
- 1099-050X
- OpenAlex
- W1521480919
- Cited by
- 53
- References
- 97
- Citations by year
- 2026: 1 · 2025: 6 · 2024: 4 · 2023: 2 · 2022: 5 · 2021: 7 · 2020: 4 · 2019: 4 · 2018: 8 · 2017: 5 · 2016: 3 · 2015: 3 · 2014: 1
- FWCI
- 4.79
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Human Resource Management (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Human Factors and Ergonomics › Employee Performance and Management
- Social Sciences › Anthropology › Global and Cross-Cultural Management
- Keywords
- organizational citizenship behavior, cross-cultural comparison, Confucian values, voice, conscientiousness, helping behavior, courtesy, competency modeling, personnel selection, employee training, organizational rewards, employee-supervisor relations
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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