Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences
Abstract
'Organizational Citizenship Behavior' explores the character & causes of spontaneous, largely discretionary, often mundane contributions that participants make to organizational effectiveness
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Cited by
Sorted by citations
Psychological Antecedents of Promotive and Prohibitive Voice: A Two-Wave Examination
Liang, J., Farh, C. I. C., & Farh, J.-L. (2012) · Academy of Management Journal · doi:10.5465/amj.2010.0176 · Cited by 1,647 · see citing works
NISHII, L. H., LEPAK, D. P., & SCHNEIDER, B. (2008) · Personnel Psychology · doi:10.1111/j.1744-6570.2008.00121.x · Cited by 1,410 · see citing works
The Risks and Rewards of Speaking Up: Managerial Responses to Employee Voice
Burris, E. R. (2012) · Academy of Management Journal · doi:10.5465/amj.2010.0562 · Cited by 800 · see citing works
Bolino, M. C., & Grant, A. M. (2016) · Academy of Management Annals · doi:10.5465/19416520.2016.1153260 · Cited by 682 · see citing works
Thriving at work: A meta‐analysis
Kleine, A., Rudolph, C. W., & Zacher, H. (2019) · Journal of Organizational Behavior · doi:10.1002/job.2375 · Cited by 606 · see citing works
Huang, X., Iun, J., Liu, A., & Gong, Y. (2010) · Journal of Organizational Behavior · doi:10.1002/job.636 · Cited by 407 · see citing works
The New Era Workplace Relationships: Is Social Exchange Theory Still Relevant?
Chernyak-Hai, L., & Rabenu, E. (2018) · Industrial and Organizational Psychology · doi:10.1017/iop.2018.5 · Cited by 315 · see citing works
Lyon, A. R., Cook, C. R., Brown, E. C., Locke, J., Davis, C., Ehrhart, M., & Aarons, G. A. (2018) · Implementation Science · doi:10.1186/s13012-017-0705-6 · Cited by 199 · see citing works
Suazo, M. M. (2009) · Journal of Managerial Psychology · doi:10.1108/02683940910928856 · Cited by 210 · see citing works
Leadership styles and group organizational citizenship behavior across cultures
Euwema, M. C., Wendt, H., & van Emmerik, H. (2007) · Journal of Organizational Behavior · doi:10.1002/job.496 · Cited by 204 · see citing works
Hsiao, C., Lee, Y.-H., & Chen, W.-J. (2015) · Tourism Management · doi:10.1016/j.tourman.2015.02.012 · Cited by 166 · see citing works
The role of HRM in developing sustainable organizations: Contemporary challenges and contradictions
Podgorodnichenko, N., Edgar, F., & McAndrew, I. (2020) · Human Resource Management Review · doi:10.1016/j.hrmr.2019.04.001 · Cited by 160 · see citing works
Managers’ citizenship behaviors for the environment: A developmental perspective
Boiral, O., Raineri, N., & Talbot, D. (2018) · Journal of Business Ethics · doi:10.1007/s10551-016-3098-6 · Cited by 158 · see citing works
Internal communicators’ understanding of the definition and importance of employee advocacy
Thelen, P. D. (2020) · Public Relations Review · doi:10.1016/j.pubrev.2020.101946 · Cited by 95 · see citing works
Organizational Citizenship Behavior and Role Breadth: A Meta‐Analytic and Cross‐Cultural Analysis
Jiao, C., Richards, D. A., & Hackett, R. D. (2013) · Human Resource Management · doi:10.1002/hrm.21555 · Cited by 53 · see citing works
Wörtler, B., Van Yperen, N. W., & Barelds, D. P. H. (2020) · Motivation and Emotion · doi:10.1007/s11031-019-09775-9 · Cited by 53 · see citing works
Working around inadequate information systems in the workplace: An empirical study in Romania
Wong, L. H. M., Hurbean, L., Davison, R. M., Ou, C. X., & Muntean, M. (2022) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2022.102471 · Cited by 23 · see citing works
Desselle, S. P., & Semsick, G. R. (2016) · American Journal of Pharmaceutical Education · doi:10.5688/ajpe8010168 · Cited by 21 · see citing works
- Authors
- Organ, D., Podsakoff, P., & MacKenzie, S.
- ORCID
- Podsakoff, Philip
- Venue
- Sage eBooks
- Publisher
- SAGE Publications, Inc.
- Published
- 2006
- OpenAlex
- W4297665049
- Cited by
- 1,903
- References
- 0
- Citations by year
- 2026: 54 · 2025: 73 · 2024: 117 · 2023: 157 · 2022: 174 · 2021: 141 · 2020: 137 · 2019: 127 · 2018: 120 · 2017: 99 · 2016: 117 · 2015: 117 · 2014: 111 · 2013: 88 · 2012: 79
- FWCI
- 24.70
- Type
- book
- Language
- en
- Open access
- closed
- Locations
- Sage eBooks (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Human Factors and Ergonomics › Employee Performance and Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Motivation
- Keywords
- organizational citizenship behavior, antecedents, consequences, discretionary behavior, organizational effectiveness, employee contributions
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
