Abusive supervision and subordinates’ organizational citizenship behavior.
Zellars, Kelly L., Tepper, Bennett J., Duffy, Michelle K.·2002·Journal of Applied Psychology
Abstract
The relationship between subordinates' perceptions of abusive supervision and supervisors' evaluations of subordinates' organizational citizenship behavior (OCB) was explored among a sample of 373 Air National Guard members and their military supervisors.As predicted, the relationship between abusive supervision and subordinates' OCB was stronger among subordinates who defined OCB as extra-role behavior (compared with those defining OCB as in-role behavior), and this effect was fully mediated by the interactive effect of procedural justice and OCB role definitions.The study's implications for theory and research are discussed, its limitations are identified, and directions for future research are suggested.
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