Cultural humility and cultural competence in counseling: An exploratory mixed methods investigation
Open accessAbstract
Using an exploratory sequential mixed methods research design, we investigated the relationship between cultural humility (CH) and cultural competence (CC), two concepts that have been widely discussed in the multicultural counseling literature. We first adopted a thematic analysis to explore how 14 experienced counselor educators perceived the CH–CC relationship and identified three preliminary themes. Then, we utilized quantitative analyses to test the hypotheses derived from the qualitative themes, based on a sample of 434 adults who received mental health services. Both qualitative and quantitative results supported that CH and CC (a) share conceptual alignment; (b) emphasize on different aspects of counselor characteristics and behaviors in cultural contexts; and (c) both play an integral, yet slightly varied, role during the counseling process. We discuss implications regarding embracing CH and CC in the counseling practice, counselor educator, and future research on multicultural counseling.
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Written from the paper’s full text.
TL;DR
This exploratory sequential mixed methods study examined how cultural humility (CH) and cultural competence (CC) relate in counseling. It found that client-rated CH and CC are strongly aligned but distinguishable, and both predict therapeutic working alliance, with CH adding a small amount of unique prediction.
Key findings
- Qualitative themes from 14 experienced counselor educators indicated that CH and CC overlap and align, focus on different counselor characteristics/behaviors, and that CH complements CC in multicultural counseling.
- In the quantitative sample of 434 adults who received mental health services, CHES and CCCI-R7 total scores correlated strongly, \(r = 0.85, p < 0.01\), sharing approximately 72% of variance.
- CFA results supported related but distinct factor structures: a four-factor model fit adequately, \(\chi^2 = 1151.04, df = 588, p < 0.001\), RMSEA = 0.047, CFI/TLI = 0.930/0.930, SRMR = 0.047.
- In PLS-SEM predicting working alliance, CCCI-R7 alone accounted for 60.3% of variance; adding CHES increased explained variance by 3.2% as a global factor and 3.7% as three subfactors. CCCI-R7 and CHES were both significant positive predictors, though not all CHES subfactors were independently significant.
Methods
- Exploratory sequential mixed methods design with two studies: Study 1 used reflexive thematic analysis of 28 interview transcripts from 14 counselor educators with at least 10 years of professional experience and multicultural/cross-cultural expertise.
- Study 2 used a cross-sectional, correlational quantitative design with 434 adults aged 18+ who were currently receiving or had received counseling/psychotherapy from a licensed professional or allied professional and had completed at least three sessions.
- Measures included the client-rated Cultural Humility and Enactment Scale (CHES), Cross-Cultural Counseling Inventory-Revised 7-item version (CCCI-R7), and Working Alliance Inventory-Short Form Revised (WAI-SR); analyses included bivariate correlations, confirmatory factor analyses, and partial least squares path modeling.
Limitations
- The paper states that Study 1’s counselor educators had high education and disciplinary-specific knowledge that may not reflect client participants or generalize broadly to clients; thematic analysis is interpretive, so researchers’ prior work and conceptual lens inevitably shaped theme identification.
- The paper states that Study 2’s cross-sectional correlational design cannot establish causality or track perceptions over time; MTurk samples may be younger, more educated, and less politically and religiously diverse than the general population, limiting generalizability; data were collected before COVID-19 and related social unrest, so external validity is uncertain.
- The paper states that CHES was newly developed and CCCI-R7 had not been extensively utilized, so measurement issues may have affected results; it also notes that the additional variance explained by CHES was small (3%–4%) and not all CHES subfactors were independent significant predictors beyond CCCI-R7.
Model-written summary. Check it against the paper before relying on it.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
0 of 33 cited sources checked · 0 supported · 0 flagged
- Findingown data
Most participants shared that they immediately resonated with the notion of CH during their first encounter.
“Although CH is relatively new term compared to CC, most participants (e.g., Participants 2, 4, 5, 6, 11, 12, 13, and 14) shared that they immediately resonated the notion of CH during their first encounter.”
Quote in the paperNot a substantial claim - Findingown data
Participants perceived CH as prioritizing cultural awareness over knowledge and skills.
“In comparison, adopting CH seems to mean prioritizing cultural awareness over knowledge and skills.”
Quote in the paperSubstantial claim - Findingown data
Participants pointed out that both CH and CC highlight the importance for counselors to engage in continued self-growth to better serve culturally diverse clients.
“Most saliently, participants pointed out that both concepts highlight the importance for counselors to engage in continued self-growth to better serve culturally diverse clients.”
Quote in the paperSubstantial claim - Findingown data
Many participants expressed that CH and CC align on the core notion of respecting and honoring differences in cultural values and backgrounds.
“Many participants also expressed how CH and CC align on the core notion of respecting and honoring differences in cultural values and backgrounds.”
Quote in the paperSubstantial claim - Findingown data
Most participants referenced the tripartite MCCs model in differentiating CH from CC.
“Most participants referenced the tripartite MCCs model in differentiating CH from CC.”
Quote in the paperNot a substantial claim
- Findingown data
Cultural humility (CH) and cultural competence (CC) share conceptual alignment.
“Both qualitative and quantitative results supported that CH and CC (a) share conceptual alignment;”
- Also stated in: § Findings · plain
“We identified three themes based on our analysis of the data: (a) CH overlaps and aligns with CC;”
Quote in the paperSubstantial claim - Also stated in: § Findings · plain
- Findingown data
CH and CC emphasize different aspects of counselor characteristics and behaviors in cultural contexts.
“Both qualitative and quantitative results supported that CH and CC (a) share conceptual alignment; (b) emphasize on different aspects of counselor characteristics and behaviors in cultural contexts;”
- Also stated in: § Findings · plain
“We identified three themes based on our analysis of the data: (a) CH overlaps and aligns with CC; (b) CH and CC focus on different aspects of counselor characteristics and behaviors;”
- Also stated in: § Findings · plain
“While acknowledging the shared components between CH and CC, participants extensively discussed the differential foci between the two frameworks.”
Quote in the paperSubstantial claim - Also stated in: § Findings · plain
- Findingreasoning
CH adds to CC by accentuating the tentative nature of cultural knowledge.
“In other words, CH adds to CC by accentuating the tentative nature of cultural knowledge.”
Quote in the paperSubstantial claim - Findingcitation
SRMRs for all three models were below the threshold value of 0.08, indicating adequate model fit.
“SRMRs for all three models (0.29, CI = [0.00,0.033]; 0.31, CI = [0.00,0.034]; 0.32, CI = [0.00,0.036]) were below the threshold value of 0.0.08,indicating adequate model fit (Hu & Bentler, 1999).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Hu & Bentler, 1999 source
- Findingown data
All correlations among CHES, CCCI-R7, and WAI-SR scores were significant at the 0.01 level (2-tailed).
“Note: All correlations were significant at the 0.01 level (2-tailed).”
Quote in the paperNot a substantial claim - Findingown data
The CCCI-R7 and CHES scores collectively accounted for approximately 64% of the variance in WAI-SR.
“It should also be noted that the CCCI-R7 and CHES scores collectively accounted for approximately 64% of the variances in WAI-SR”
Quote in the paperSubstantial claim - Findingown data
Prediction Model 2b accounted for an additional 3.7% of the variance (R2 = 0.64, CI = [0.57,0.70], p < 0.001) compared to Prediction Model 1.
“Prediction Model 2b accounted for an additional 3.7% of the variance (R 2 = 0.64, CI = [0.57,0.70], p < 0.001), compared to Prediction Model 1.”
Quote in the paperSubstantial claim - Findingown data
Including the CHES, either as a global factor or three sub-factors, significantly improved the model's prediction of WAI-SR.
“In Study 2, we found that including the CHES, either as a global factor or three sub-factors, did significantly improve the model's prediction of WAI-SR”
Quote in the paperSubstantial claim - Findingcitation
Participants' perspectives in Study 1 highlighted considerable alignment between CH and CC, including shared emphases on the salience of cultural factors and importance of respecting cultural differences within the therapeutic process.
“Above all, participants' perspectives in Study 1 highlighted the considerable alignment between the two concepts noted in the literature (Campinha-Bacote, 2019, Hampton et al., 2017), such as their shared emphases on the salience of cultural factors and importance of respecting cultural differences within the therapeutic process.”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Campinha-Bacote, 2019
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Hampton et al., 2017 source
- Findingown data
The correlations between the CHES and CCCI-R7 variables were medium to strong.
“The correlations between the CHES and CCCI-R7 variables were medium to strong.”
Quote in the paperSubstantial claim - Findingown data
A three-factor model with CCCI items combined with CHES Factor A items (Factor Model 2a) had fit: χ2 = 1435.65, df = 591, p < 0.001, RMSEA = 0.057 (90% CI [0.054, 0.061]), CFI = 0.892, TLI = 0.890, SRMR = 0.055.
“a three-factor model with the CCCI items combined with the CHES Factor A items (Factor Model 2a; χ 2 = 1435.65,df = 591, p < 0.001, RMSEA = 0.057 (90% CI [0.054, 0.061]), CFI = 0.892, TLI = 0.890, SRMR = 0.055)”
Quote in the paperSubstantial claim - Findingown data
A three-factor model with CCCI items combined with CHES Factor C items (Factor Model 2b) had fit: χ2 = 1237.23, df = 591, p < 0.001, RMSEA = 0.050 (90% CI [0.046, 0.054]), CFI = 0.923, TLI = 0.915, SRMR = 0.048.
“a three-factor model with the CCCI Items combined with the CHES Factor C items (Factor Model 2b; χ 2 = 1237.23,df = 591, p < 0.001, RMSEA = 0.050 (90% CI [0.046, 0.054]), CFI = 0.923, TLI = 0.915, SRMR = 0.048)”
Quote in the paperSubstantial claim - Findingown data
Both solutions (Factor Model 2a and 2b) had inferior model fit compared to Factor Model 1.
“Both solutions had inferior model fit comparing to Factor Model 1.”
Quote in the paperSubstantial claim - Findingown data
A four-factor CFA model with each CHES subscale and CCCI-R7 as correlated factors showed adequate model fit (χ2 = 1151.04, df = 588, p < 0.001, RMSEA = 0.047).
“The result showed an adequate model fit: χ 2 = 1151.04,df = 588, p < 0.001, RMSEA = 0.047”
Quote in the paperSubstantial claim - Findingown data
Both CHES and CCCI-R7 emerged as significant positive predictors of therapeutic working alliance.
“Moreover, both the CHES and CCCI-R7 emerged as significant positive predictors of therapeutic working alliance.”
Quote in the paperSubstantial claim - Findingown data
Both counselor educators and clients in our study perceived shared but distinct aspects of CH and CC.
“given that both counselor educators and clients in our study perceived shared but distinct aspects of CH and CC”
Quote in the paperSubstantial claim - Interpretationown data
CH and CC are not identical.
“Despite their alignment, CH and CC are not identical, as the qualitative and quantitative results in our study highlighted their respective foci.”
Quote in the paperSubstantial claim - Study design and conductcitation
To address credibility, the researchers utilized member checking, prolonged engagement across two rounds of interviews, and researcher triangulation.
“To address credibility or the match between participants' utterances and the researchers' recognition and representation of them, we utilized member checking, prolonged engagement across two rounds of interviews, and researcher triangulation (Hays & Singh, 2023).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Hays & Singh, 2023
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Study design and conductown data
The Cronbach's alpha for the CCCI-R7 in this study was 0.93.
“The Cronbach's alpha for the CCCI-R7 in this study was 0.93.”
Quote in the paperNot a substantial claim - Interpretationown data
CC and CH share conceptual proximity.
“Overall, our hypothesis regarding RQ1 was supported, indicating that CC and CH share conceptual proximity.”
Quote in the paperSubstantial claim - Interpretationown data
Favorable perceptions of CH and CC are highly aligned with a strong therapeutic alliance.
“indicating that favorable perceptions of CH and CC are highly aligned with a strong therapeutic alliance.”
Quote in the paperSubstantial claim - Interpretationown data
CC seems to be most compatible with the dimension of relational-oriented engagement (CHES Factor C).
“Specifically, CC seems to be most compatible with the dimension of relational-oriented engagement (CHES Factor C), which represents the counselor's ability to collaboratively and nondefensively address cultural and value differences within counseling (Zhu et al., 2022).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Zhu et al., 2022 source
- Interpretationown data
Our results generally supported CH as additive to CC in enhancing therapeutic working alliance.
“our results generally supported CH as additive to CC in enhancing therapeutic working alliance.”
Quote in the paperSubstantial claim - Premisecitation
MTurk-based samples have been criticized as being younger, more educated, and less politically and religiously diverse than the general population.
“MTurk -based samples have also been criticized as being younger, more educated, and less politically and religiously diverse than the general population (Levay et al., 2016), potentially limiting generalizability.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Levay et al., 2016 source
- Premisecitation
The CHES was found to have a strong correlation (r = .84, p < 0.01) with the CHS, demonstrating convergent validity.
“The CHES was found to have a strong (r = 84, p < 0.01) with the CHS (Hook et al., 2013), demonstrating convergent validity.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Hook et al., 2013 source
- Interpretationown data
There may be additional benefits for counselors to embrace aspects of CH that would enable a stronger alliance with their clients.
“in other words, there may be additional benefits for counselors to embrace aspects of CH that would enable a stronger alliance with their clients.”
Quote in the paperSubstantial claim - Premisecitation
Low to no correlation has been found between client- and counselor-rated CC.
“Moreover, low to no correlation has been found between client-and counselor-rated CC (Dillon et al., 2016).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Dillon et al., 2016
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
The CHES showed excellent internal consistency reliability, with Cronbach's alphas above 0.90 for both full scales and subscales.
“The CHES showed excellent internal consistency reliability, as the Cronbach's alphas were above 0.90 for both the full scales and subscales (Zhu et al., 2022).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Zhu et al., 2022 source
- Interpretationown data
The CHES and CCCI-R7 have related but distinct factor structures.
“Collectively, these results supported our hypothesis associated with RQ2 that the CHES and CCCI-R7 have related but distinct factor structures.”
Quote in the paperSubstantial claim - Premisecitation
Hook et al. (2013) found that clients' perception of counselors' CC is moderately correlated (r = 0.64, p < 0.001) with their CH.
“Hook et al.'s (2013) found that clients' perception of counselors' CC is moderately correlated (r = 0.64, p < 0.001) with their CH;”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Hook et al., 2013 source
- Premisecitation
Drinane et al. (2016) developed a 7-item version of the CCCI-R by eliminating 13 items that were noted to have problematic content validity.
“Drinane et al. (2016) developed a 7-item version by eliminating 13 items that were noted to have problematic content validity.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Drinane et al., 2016
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationown data
CH has additive clinical utility not accounted for by CC.
“CH also seems to have additive clinical utility not accounted for by CC.”
Quote in the paperSubstantial claim - Interpretationcitation
The focus way of being (rather than doing) is what differentiates CH from CC.
“These results supported the claims that the focus way of being (rather than doing) is what differentiae CH from CC (Davis et al., 2018, Hampton et al., 2017).”
Quote in the paperSubstantial claim0 of 2 sources checked - Premisecitation
Hook et al. (2013) found that CH explained a modest (7%), but significant, amount of variance in therapeutic working alliance, above and beyond client's perception of their therapist's CC.
“further, through hierarchical regression analyses, the authors found that CH explained a modest (7%), but significant, amount of variances in therapeutic working alliance, above and beyond client's perception of their therapist's CC.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Hook et al., 2013 source
- Interpretationown data
Correlational and factor analytic results best support CC and CH as related but distinct constructs.
“Echoing this view, we found in Study 2 that the correlational and factor analytic results best support CC and CH as related but distinct constructs.”
Quote in the paperSubstantial claim - Interpretationreasoning
From a client's perspective, CH and CC may be aligned on the behavioral demonstration of cultural attunement by counselors.
“Therefore, from a client's perspective, CH and CC may be aligned on the behavioral demonstration of cultural attunement by counselors.”
Quote in the paperSubstantial claim - Premisecitation
PLS-SEM has strength in maximizing predictive power when involving latent variables.
“We adopted PLS-SEM over other analytic methods (e.g., covariance-based SEM, multiple regression) due to its strength in maximizing predictive power when involving latent variables (Hair et al., 2019).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Hair et al., 2019 source
- Interpretationcitation
CH and CC may be synergistic in enhancing clients' experience in multicultural contexts.
“These results indicated that CH and CC may be synergistic in enhancing clients' experience in multicultural contexts (Campinha-Bacote, 2019).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Campinha-Bacote, 2019
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Study design and conductown data
The Cronbach's alpha for the WAI-SR scores in the current study was 0.96.
“The Cronbach's alpha for the WAI-SR scores in the current study was 0.96.”
Quote in the paperNot a substantial claim - Interpretationown data
CC and CH both play integral, yet slightly varied, roles in the counseling processes.
“Overall, the findings in our study seemed to suggest that CC and CH both play integral, yet slightly varied, roles in the counseling processes.”
Quote in the paperSubstantial claim
- May combine two claims. 29
- Classified as probably not a substantial claim. 19
- The quote only partly states this claim. 4
May combine two claims.
Findingown dataCH and CC both play an integral, yet slightly varied, role during the counseling process.
“Both qualitative and quantitative results supported that CH and CC (a) share conceptual alignment; (b) emphasize on different aspects of counselor characteristics and behaviors in cultural contexts; and (c) both play an integral, yet slightly varied, role during the counseling process.”
- Also stated in: § Findings · plain
“We identified three themes based on our analysis of the data: (a) CH overlaps and aligns with CC; (b) CH and CC focus on different aspects of counselor characteristics and behaviors; and (c) CH complements CC in multicultural counseling.”
Quote in the paperSubstantial claim- Also stated in: § Findings · plain
Classified as probably not a substantial claim.
Findingown dataParticipants believed that CH complements CC through a critical attitude toward and utilization of cultural knowledge.
“Another way, participants believed CH complements CC involves a critical attitude toward and utilization of cultural knowledge.”
Quote in the paperSubstantial claimMay combine two claims.
FindingreasoningMany participants emphasized that adopting CH leads to critically examining the cultural contexts from which knowledge is generated, identifying underlying assumptions and biases, and evaluating potential impact of applying it in a clinical context.
“Therefore, many participants emphasized that adopting CH leads to critically examining the cultural contexts from which the knowledge is generated, identifying the underlying assumptions and biases embedded within such knowledge, as well as evaluating the potential impact of applying it in a clinical context.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataCounselor educator participants in Study 1 believed that CC focuses more on acquiring and demonstrating culturally relevant knowledge and skills, whereas CH emphasizes embodying a sense of curiosity and developing an ability to critically examine cultural knowledge.
“For example, counselor educator participants (Study 1) believed that CC focuses more on acquiring and demonstrating culturally relevant knowledge and skills, whereas CH emphasizes on embodying a sense of curiosity and developing an ability to critically examine cultural knowledge.”
Quote in the paperSubstantial claimThe quote only partly states this claim.
Findingown dataCHES total scores and WAI-SR total scores were significantly correlated (r = 0.76, p < 0.01).
“All correlations were significant at the 0.01 level (2-tailed).”
Quote in the paperNot a substantial claimThe quote only partly states this claim.
Findingown dataCCCI-R7 total scores and WAI-SR total scores were significantly correlated (r = 0.78, p < 0.01).
“All correlations were significant at the 0.01 level (2-tailed).”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataIn Prediction Model 2b, CCCI-R7 (β = 0.44, CI = [0.32,0.56], p < 0.001), CHES Factor B (β = 0.09, CI = [0.02,0.16], p = 0.013), and CHES Factor C (β = 0.24, CI = [0.11,0.36], p < 0.001) were significant predictors of WAI-SR with small effect sizes, whereas CHES Factor A (β = 0.09, CI = [-0.002,0.20], p = 0.074) was not a significant predictor.
“The results showed that the CCCI-R7 (β = 0.44, CI = [0.32,0.56], p < 0.001), CHES Factor B (β = 0.09, CI = [0.02,0.16], p = 0.013), and CHES Factor C (β = 0.24, CI = [0.11,0.36], p < 0.001) were significant predictors of the WAI-SR with small effect sizes, whereas the CHES Factor A (β = 0.09, CI = [-0.002,0.20], p = 0.074) was not a significant predictor.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataThe additional variances explained by the CHES in this study were small (3%-4%), similar to Hook et al. (2013), and not all CHES sub-factors were independent significant predictors beyond the CCCI-R7.
“Notably, the additional variances explained by the CHES in our study were small (3%-4%), which were similar to Hook et al. (2013), and not all CHES sub-factors were found to be independent significant predictors beyond the CCCI-R7 (Table 4).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Hook et al. (2013) source
May combine two claims.
Findingown dataThe CCCI-R7 factor showed a strong correlation with CHES Factor A (r = 0.85, p < 0.001) and Factor C (r = 0.92, p < 0.001), and a moderate correlation with Factor B (r = 0.66, p < 0.001).
“The CCCI-R7 factor showed a strong correlation the CHES Factor A (r = 0.85, p < 0.001) and Factor C (r = 0.92, p < 0.001), and a moderate correlation with Factor B (r = 0.66, p < 0.001).”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataCombining CCCI-R7 items with CHES Factor A did not result in an ideal solution, and CCCI-R7 and CHES Factor B only shared a moderate correlation.
“In contrast, combining CCCI-R7 items with the CHES Factor A did not result in an ideal solution, and the CCCI-R7 and CHES Factor B only shared a moderate correlation.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataIn Prediction Model 1, CCCI-R7 was a strong significant predictor of WAI-SR (β = 0.78, CI = [0.73,0.81], p < 0.001) with a large effect size (f2 = 1.53, CI = [1.15,0.199], p < 0.001), and the model accounted for 60.3% of the variance in WAI-SR.
“The CCCI-R7 was a strong (β = 0.78, CI = [0.73,0.81], p < 0.001) significant predictor of the WAI-SR with a large effect size (f 2 = 1.53,CI = [1.15,0.199], p < 0.001), and the model accounted for 60.3% (CI = [0.54,0.67], p < 0.001) of the variance in WAI-SR.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataCHES and CCCI-R7 total scores have a strong correlation (r = 0.85, p < 0.01), sharing approximately 72% of the variance.
“Specifically, the CHES and CCCI-R7 total scores have strong (r = 0.85, p < 0.01) correlations, sharing approximately 72% of the variance.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataAVE and CR values for each factor were: CHES Factor A (AVE = 0.55, CR = 0.94), Factor B (AVE = 0.57, CR = 0.92), Factor B (AVE = 0.63, CR = 0.92), and CCCI-R7 (AVE = 0.64, CR = 0.93).
“Moreover, we calculated the average variance extracted (AVE) and CR values for each factor: CHES Factor A (AVE = 0.55, CR = 0.94), Factor B (AVE = 0.57, CR = 0.92), Factor B (AVE = 0.63, CR = 0.92), and CCCI-R7 (AVE = 0.64, CR = 0.93).”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataA second-order factor CFA model (Factor Model 3) with CCCI-R7 subsuming the three CHES factors showed slightly inferior fit than the four-factor solution but superior fit than solutions with mixed items.
“The result also showed slightly inferior model fit than the four-factor solution, but superior fit than solutions with mixed items.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataThe correlation coefficients between the CCCI-R7 and CHES factors were 0.81 for Factor C, 0.79 for Factor A, and 0.60 for Factor B.
“Furthermore, the correlation coefficients between the CCCI-R7 and CHES factors were 0.81 for Factor C, 0.79 for Factor A, and 0.60 for Factor B.”
Quote in the paperSubstantial claimThe quote only partly states this claim.
Findingown dataCHES total scores and CCCI-R7 total scores were significantly correlated (r = 0.85, p < 0.01).
“All correlations were significant at the 0.01 level (2-tailed).”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
PremisecitationCC is operationalized as counselors' awareness, knowledge, skills, and action to deliver competent counseling services to culturally diverse clients.
“Within the CH-CC literature, CC is operationalized as counselors' awareness, knowledge, skills, and action to deliver competent counseling services to culturally diverse clients (Drinane et al., 2016;Ratts et al., 2016;Sue et al., 1992)”
Quote in the paperSubstantial claim0 of 3 sources checkedProbably not a substantial claim: may not pass S2 (checkable).
PremisecitationCH is defined as counselors' self-reflection, critique, and sensitivity to cultural encounters both dispositionally and situationally.
“whereas CH is defined as counselors' self-reflection, critique, and sensitivity to cultural encounters both dispositionally and situationally (Davis et al., 2018;Zhu et al., 2022).”
Quote in the paperNot a substantial claim0 of 2 sources checkedProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductcitationThe researchers' prior work and conceptual lens inevitably impacted how themes were identified in the thematic analysis.
“Moreover, as TA is an innately interpretive process (Braun & Clarke, 2006, 2021), the researchers' prior work and conceptual lens inevitably impacted how themes were identified.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Braun & Clarke, 2006, 2021
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductreasoningMultiple steps were undertaken to increase the rigor and trustworthiness of the thematic analysis.
“Multiple steps were undertaken to increase the rigor and trustworthiness of the TA.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Study design and conductreasoningThe study intentionally sought input from two distinct pools of participants (experts on multicultural counseling literature and clients who received mental health services) across the two studies to ensure that findings had generalizability across research-practice contexts.
“We intentionally sought input from two distinct pools of participants (i.e., experts on multicultural counseling literature and clients who received mental health services) across the two studies to ensure that our findings had generalizability across research-practice contexts.”
Quote in the paperSubstantial claim- Rests on an assumption: The two participant pools (counselor educators and clients) are sufficient to ensure generalizability across research-practice contexts.
May combine two claims.
PremisecitationWithin all supervision studies, supervisors' CH was found to be related to positive supervisory working alliances, supervisees' increased satisfaction with supervision, and greater supervisee self-efficacy.
“Within all the supervision studies, supervisors' CH was found to be related to positive supervisory working alliances, supervisees' increased satisfaction with supervision, and greater supervisee self-efficacy (Zhang et al., 2022).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Zhang et al., 2022
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductown dataThe researchers used an audit trail to address dependability.
“We used an audit trail to address dependability, detailing the logical, traceable, and transparent processes.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Study design and conductreasoningWe were unable to comprehensively assess the converging and diverging dimensions between CC and CH due to the brevity and single-factor structure of the CCCI-R7 and lack of an alternative well-validated client-rated CC measure.
“Given the brevity and single-factor structure of the CCCI-R7 and lack of an alternative well-validated client-rated CC measure, we were unable to comprehensively assess the converging and diverging dimensions between CC and CH.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
Study design and conductnone givenAll statistical assumptions regarding correlation analyses were examined, including normality, homoscedasticity, and linearity.
“All statistical assumptions regarding correlation analyses were examined, including normality, homoscedasticity, and linearity.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductcitationThe researchers engaged in critical self-examination as part of reflexivity.
“Lastly, we engaged critical self-examination as part of reflexivity to account for our internal and external dialogs (Hays & Singh, 2023).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Hays & Singh, 2023
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationCook et al. (2020) found that supervisors' CH effectively mitigated supervisees' intentional nondisclosure.
“For example, Cook et al. (2020) found that supervisors' CH effectively mitigated supervisees' intentional nondisclosure (a common problem involved in the process of clinical supervision which often results from supervisors' lack of relational sensitivity).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Cook et al., 2020 source
May combine two claims.
Interpretationown dataCounselors who are perceived as culturally humble also tend to be perceived as culturally competent (and vice versa).
“Taken together, these results seemed to suggest that counselors who are perceived as culturally humble also tend to be perceived as culturally competent (and vice versa)”
Quote in the paperSubstantial claimMay combine two claims.
PremisecitationThe shortened CCCI-R7 fit a one-factor solution with high factor loadings (all above 0.63) and demonstrated excellent internal consistency reliability (Cronbach's alpha above 0.90).
“The shortened CCCI-R7 fit a one-factor solution with high factor loadings (all above 0.63) and demonstrated excellent internal consistency reliability (Cronbach's alpha coefficient above 0.90).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Drinane et al., 2016
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
Study design and conductown dataIn the current study, the composite reliability for the CHES total scale was 0.92, and for subscales were 0.94, 0.92, and 0.92.
“In the current study, the composite reliability (CR) (i.e., multidimensional correlated-factor Omega) for the total scale was 0.92, and the omegas for the subscales were 0.94, 0.92, and 0.92.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.
Study design and conductnone givenThe large, national sample in Study 2 was diverse and met all assumptions for the sophisticated analyses undertaken.
“the large, national sample in Study 2 was diverse and met all assumptions for the sophisticated analyses undertaken”
Quote in the paperNot a substantial claimMay combine two claims.
Study design and conductown dataAll scales and subscales demonstrated acceptable AVE values, excellent Cronbach's alphas, and CR coefficients.
“All scales and subscales demonstrated acceptable AVE values, excellent Cronbach's alphas, and CR coefficients (Table 2).”
Quote in the paperSubstantial claimMay combine two claims.
PremisecitationMeta-analyses found that counselor-rated CC did not correlate with treatment outcomes, whereas client-rated CC correlated strongly with treatment outcomes.
“Meta-analyses found that counselor-rated CC did not correlate with treatment outcomes, whereas client-rated CC correlated strongly with treatment outcomes (Soto et al., 2018;Tao et al, 2015).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Soto et al., 2018 source
- cites Tao et al, 2015
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Study design and conductnone givenThe first author served as the primary coder, with the second author serving in secondary roles to triangulate coding, offer divergent perspectives, and disrupt potential biases.
“The first author served as the primary coder for the TA, with the second author serving in secondary roles to triangulate coding, offer divergent perspectives, and disrupt potential biases.”
Quote in the paperNot a substantial claimThe quote only partly states this claim.
Interpretationown dataThe CHES, whether entered as a global factor or three sub-factors, increased the predictive power of the model predicting WAI-SR beyond CCCI-R7.
“The CHES, whether entered as a global factor or three sub-factors, increased the predictive power of the model.”
Quote in the paperSubstantial claimMay combine two claims.
Study design and conductown dataNo issues with the measurement models were detected, as all indicators were significantly loaded on their corresponding factor, with factor loadings ranging from 0.653 to 0.879.
“No issues with the measurement models were detected, as all indicators were significantly loaded on their corresponding factor, with the factor loadings ranging from 0.653 to 0.879.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationown dataThese results supported the convergence of items within each factor but indicated concerns with differentiation between factors.
“These results supported the convergence of items within each factor but indicated concerns with differentiation between factors (Table3).”
Quote in the paperSubstantial claimMay combine two claims.
PremisecitationA three-factor solution for the CHES achieved excellent model fit, representing three subscales: cultural teachability, cultural superiority and disrespect, and relational-oriented engagement.
“A three-factor solution achieved excellent model fit, representing the three subscales: (a) cultural teachability; (b) cultural superiority and disrespect; and (c) relational-oriented engagement.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Zhu et al., 2022 source
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductcitationThe researchers used referential adequacy to check preliminary findings and interpretations against the raw data across transcripts.
“In addition, we used referential adequacy to check preliminary findings and interpretations against the raw data across transcripts (Nowell et al, 2017).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Nowell et al, 2017
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationDavis et al. (2016) detected a significant mediating role of clients' perceived CH on the effect of negative emotional responses due to therapeutic rupture on their estimated improvement of counseling and perceived working alliance.
“For example, Davis et al. (2016) detected a significant mediating role of clients' perceived CH on the effect of negative emotional responses due to therapeutic rupture on their estimated improvement of counseling and perceived working alliance.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Davis et al., 2016 source
May combine two claims.
Interpretationown dataBeing culturally humble and competent are both essential qualities of counselors to form a strong therapeutic alliance with clients.
“additionally, being culturally humble and competent are both essential qualities of counselors to form a strong therapeutic alliance with clients.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductreasoningThe researchers endeavored to minimize the impact of their prior work by adhering to the inductive process of theme generation.
“We endeavored to minimize such impact by adhering to the inductive process of theme generation.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationown dataWhat differentiates CH from CC may be the orientation to expand one's cultural beliefs and values (CHES Factor A) and to avoid displaying a sense of superiority in implicit and explicit ways (CHES Factor B).
“However, what differentiates CH from CC may be the orientation (Davis et al., 2018) to expand one's cultural beliefs and values (CHES Factor A) and to avoid displaying a sense of superiority in implicit and explicit ways (CHES Factor B).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Davis et al., 2018 source
May combine two claims.
Study design and conductreasoningThe cross-sectional correlational design used in Study 2 does not permit the analysis of perception across time or enable claims about causal relationships among the variables.
“In addition, the cross-sectional correlational design used in Study 2 does not permit the analysis of perception across time or enable claims about causal relationships among the variables.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenParticipants' qualifications were verified through reviewing their curriculum vitae.
“Participants' qualifications were verified through reviewing their curriculum vitae.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationown dataResults of our studies demonstrated shared conceptual commonalities across CH and CC, and also differentiated CH from CC through the transformative potential and growth processes.
“Moreover, although results of our studies demonstrated shared conceptual commonalities across CH and CC, they also differentiated CH as from CC through the transformative potential and growth processes.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Study design and conductown dataData from both studies were collected prior to the onset of the novel coronavirus (COVID-19) as well as the concomitant social unrest and exacerbated racial tensions, and it remains unknown if or how these factors could impact external validity.
“Further, as data from both studies were collected prior to the onset of the novel coronavirus (COVID-19) as well as the concomitant social unrest and exacerbated racial tensions, it remains unknown if or how these factors could impact external validity.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Interpretationnone givenThe high level of education and disciplinary-specific knowledge in the sample of counselor educators in Study 1 may not reflect the views of the client participants in Study 2 or be generalizable to clients broadly.
“The high level of education and disciplinary-specific knowledge in the sample of counselor educators in Study 1 may not reflect the views of the client participants in Study 2 or be generalizable to clients broadly.”
Quote in the paperNot a substantial claim
The authors state this as an assumption.
Each participant has a unique lens in perceiving and understanding culturally relevant frameworks.
“Grounded in the constructivism-interpretivism paradigm, we recognize that each participant has a unique lens in perceiving and understanding culturally relevant frameworks, thereby leading to the richness and complexity within their perspectives.”
The paper relies on this without support.
The two participant pools (counselor educators and clients) are sufficient to ensure generalizability across research-practice contexts.
“We intentionally sought input from two distinct pools of participants (i.e., experts on multicultural counseling literature and clients who received mental health services) across the two studies to ensure that our findings had generalizability across research-practice contexts.”
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
Each contradiction between two passages listed here was confirmed by an independent check.
Reported SRMR values disagree with Table 4
MinorThe results text gives SRMRs of 0.29, 0.31, and 0.32 and says they are below the fit threshold, whereas Table 4 gives 0.029, 0.031, and 0.032. The values in the results text also exceed the stated 0.08 threshold.
“SRMRs for all three models (0.29, CI = [0.00,0.033]; 0.31, CI = [0.00,0.034]; 0.32, CI = [0.00,0.036]) were below the threshold value of 0.0.08”
“Prediction Model 1 0.603/0.602(1.519) -0.029 -<0.001 -CCCI-R7 0.78 (0.02) <0.001 1.53 (yes) Prediction Model 2a 0.635/0.633(1.740) 0.032 (0.088) 0.031”
Effect-size estimate lies outside its reported confidence interval
MinorThe reported effect-size estimate of 1.53 is outside its stated interval of [1.15, 0.199]. The interval's endpoints are also in descending order.
“f 2 = 1.53”
“CI = [1.15,0.199]”
The stated first appearance of cultural humility conflicts with a 1998 citation
MinorThe paper says the term first appeared in 2013, but its cited 1998 publication has "Cultural humility" in its title.
“Although the term CH originally appeared in Hook et al. (2013)”
“Tervalon, M., & Murray-García, J. (1998). Cultural humility”
The seven-item revision is called the original instrument
MinorThe measurement discussion calls CCCI-R7 the original instrument, but the measures section identifies it as a revision of an original 20-item instrument.
“the original CCCI-R7 was noted to have concerns around its content and construct validity”
“The CCCI-R7 is a revised version of the original 20-item instrument”
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Enacting Cultural Humility With Latinx Parents of LGBTQ+ Youth: A Case Example
Borrero-Bracero, N. I., & Espinal, S. B. (2026) · Family Process · doi:10.1111/famp.70143
Cultural Humility and Allyship in Practice
Zega, J. V. M., Rivaldi, G., & Sekti, B. A. (2026) · IGI Global eBooks · doi:10.4018/979-8-3373-5418-7.ch010
Tajiri, H., Oktaviani, E. C., & Aziz, M. F. A. (2026) · G-Couns Jurnal Bimbingan dan Konseling · doi:10.31316/g-couns.v10i04.9327
Cultural Humility among School Counselors: Contrasting Self-Reports and Student Voices
Ratu, B., Lestari, M., Syahran, R., Arifyadi, A., Puswiartika, D., & Rakhmawati, D. (2026) · Bulletin of Counseling and Psychotherapy · doi:10.51214/002026082089000
Cultural Wisdom in Counseling Practice: Reframing Counseling Through Local Cultural Wisdom
Yusri, F. (2026) · BICC Proceedings
Akos, P. T. (2026) · Journal of Counseling & Development · doi:10.1002/jcad.70072
SOCIAL WORK ETHICS ACROSS CULTURES: NAVIGATING THE TENSION BETWEEN UNIVERSALISM AND CONTEXTUALISM
Saaida, M., Olorede, A. A., & Omolade, M. K. (2026) · African Journal of Social and Behavioural Sciences
Lawau, D. L. R., Ratu, B., Puswartika, D., & Lestari, M. (2026) · EMPATI-Jurnal Bimbingan dan Konseling · doi:10.26877/empati.v13i2.545
- Authors
- Zhu, P., Luke, M. M., Liu, Y., & Wang, Q.
- Affiliations
- Northern Illinois University (US)
- Syracuse University (US)
- Corresponding author
- Zhu, Peitao
- Venue
- Journal of Counseling & Development
- Publisher
- Wiley
- Published
- 2023-04-25
- Volume
- 101
- Issue
- 3
- Pages
- 264-276
- ISSN
- 0748-9633 (ISSN-L)
- 1556-6676
- OpenAlex
- W4367053387
- Semantic Scholar
- b4e51eb5688b9b895c9d6ecb8579526428ef40e6
- Cited by
- 34
- References
- 45
- Citations by year
- 2026: 15 · 2025: 11 · 2024: 7 · 2023: 1
- FWCI
- 7.74
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Journal of Counseling & Development (publishedVersion, cc-by)
- Topics
- Social Sciences › Psychology › Clinical Psychology › Counseling Practices and Supervision
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Cultural Competency in Health Care
- Social Sciences › Sociology and Political Science › Racial and Ethnic Identity Research
- Keywords
- cultural humility, cultural competence, multicultural counseling, counselor educators, counselor characteristics, counselor behavior, mental health services, counseling process
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