How transformational leadership influences follower helping behavior: The role of trust and prosocial motivation
Abstract
Summary We proposed and tested a moderated mediation model that jointly examines affect‐based and cognition‐based trust as the mediators and prosocial motivation as the moderator in relationships between transformational leadership and followers’ helping behavior towards coworkers. Data were collected from 348 sales and servicing employees and their supervisors in four private retail companies and five private manufacturing companies located in Southeast China. The results showed that both affect‐based trust and cognition‐based trust mediated the relationship between transformational leadership and followers’ helping behavior towards coworkers. Furthermore, moderated mediation analyses showed that affect‐based trust mediated the relationship between transformational leadership and followers’ helping behavior towards coworkers only among employees with high prosocial motivation, whereas cognition‐based trust mediated this relationship among only those with low prosocial motivation. Implications for the theory and practice of leadership are then discussed. Copyright © 2013 John Wiley & Sons, Ltd.
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Trust in the leader has been found to mediate the relationship between numerous leadership styles and employee behavioural outcomes such as performance and OCB.
“Empirically, trust in the leader has been found to mediate the relationship between numerous leadership styles and employee behavioural outcomes such as performance and OCB (e.g., Chen et al., 2014; Newman et al., 2014; Zhu et al., 2013).”
From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Zhu et al., 2013
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A meta-analysis of the role of trust in the leadership- performance relationship
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- Authors
- Zhu, Y., & Akhtar, S.
- Affiliations
- Zhejiang Gongshang University (CN)
- City University of Hong Kong (HK)
- Corresponding author
- Akhtar, Syed
- ORCID
- Venue
- Journal of Organizational Behavior
- Publisher
- Wiley
- Published
- 2013-07-26
- Volume
- 35
- Issue
- 3
- Pages
- 373-392
- ISSN
- 0894-3796 (ISSN-L)
- 1099-1379
- OpenAlex
- W2133698430
- Cited by
- 207
- References
- 15
- Citations by year
- 2026: 14 · 2025: 18 · 2024: 22 · 2023: 16 · 2022: 22 · 2021: 21 · 2020: 22 · 2019: 16 · 2018: 18 · 2017: 13 · 2016: 18 · 2015: 4 · 2014: 2 · 2013: 1
- FWCI
- 17.15
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- Locations
- Journal of Organizational Behavior (publishedVersion)
- Funders
- City University of Hong Kong
- Zhejiang Gongshang University
- University of Hong Kong
- Zhejiang University
- University of Delhi
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Leadership
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Keywords
- transformational leadership, helping behavior, affect-based trust, cognition-based trust, prosocial motivation, moderated mediation
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