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Cited by 445Emotional Intelligence and PerformanceSocial Skills and EducationEgo Development and Educational Practices

The DOI matches its Crossref record; 57 of the 58 references it cites were found in a registry or an index.

The case for the ability‐based model of emotional intelligence in organizational behavior

Daus, Catherine S., Ashkanasy, Neal M.·2005·Journal of Organizational Behavior
DOI 10.1002/job.321
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Abstract

In this second counterpoint article, we refute the claims of Landy, Locke, and Conte, and make the more specific case for our perspective, which is that ability‐based models of emotional intelligence have value to add in the domain of organizational psychology. In this article, we address remaining issues, such as general concerns about the tenor and tone of the debates on this topic, a tendency for detractors to collapse across emotional intelligence models when reviewing the evidence and making judgments, and subsequent penchant to thereby discount all models, including the ability‐based one, as lacking validity. We specifically refute the following three claims from our critics with the most recent empirically based evidence: (1) emotional intelligence is dominated by opportunistic ‘academics‐turned‐consultants’ who have amassed much fame and fortune based on a concept that is shabby science at best; (2) the measurement of emotional intelligence is grounded in unstable, psychometrically flawed instruments, which have not demonstrated appropriate discriminant and predictive validity to warrant/justify their use; and (3) there is weak empirical evidence that emotional intelligence is related to anything of importance in organizations. We thus end with an overview of the empirical evidence supporting the role of emotional intelligence in organizational and social behavior. Copyright © 2005 John Wiley & Sons, Ltd.

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1 of the 58 references couldn’t be matched to a known paper.

Research works printed but not linked: 16

  1. Bar‐On R., 1997, Bar‐On Emotional Quotient Inventory (EQ‐I): Technical manual
  2. Brackett M. A., 2004, Motivation, emotion, and cognition: Integrating perspectives on intellectual functioning, 175
  3. Cage T. Daus C. S. &Saul K.(2004).An examination of emotional skill job satisfaction and retail performance. Paper submitted to the 19th Annual Society for Industrial/Organizational Psychology as part of the symposium.
  4. Coetzee C. &Schaap P.(2004).The relationship between leadership styles and emotional intelligence. Paper presented at the 6th Annual Conference for the Society of Industrial and Organizational Psychology Sandton South Africa.
  5. 10.1037/0022-3514.75.4.989 · DOI
  6. Denisi A. S.(Chair). (2003).Emotional intelligence. Special event presented at the 18th Annual Meeting of the Society for Industrial and Organizational Psychology Chicago. (CD of proceedings available from The Digital Record Inc. Alexandria VA.)
  7. Giles S. J. S.(2001).The role of supervisory emotional intelligence in direct report organizational commitment. Master's thesis University of New South Wales Sydney Australia.
  8. 10.1037/0022-3514.36.1.1 · DOI
  9. Janovics J. &Christiansen N. D.(2002).Emotional intelligence in the workplace. Paper presented at the 16th Annual Conference of the Society of Industrial and Organizational Psychology San Diego CA.
  10. Kouzes J., 1990, Measures of Leadership, 205
  11. Kruml S. M., 2000, Emotions in the workplace: Theory, research, and practice, 177
  12. Lopes P. N. Côté S. Grewal D. Kadis J. Gall M. &Salovey P.(2005).Evidence that emotional intelligence is related to job performance interpersonal facilitation affect and attitudes at work and leadership potential. Manuscript under review.
  13. Mayer J. D., 1997, Emotional development and emotional intelligence: Educational applications, 3
  14. Mayer J. D., 2000, Handbook of emotional intelligence, 92
  15. Rice C. L.(1999).A quantitative study of emotional intelligence and its impact on team performance. Master's thesis Pepperdine University.
  16. Sala F., 2002, Emotional Competence Inventory: Technical manual

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Metadata

Authors
Daus, C. S., & Ashkanasy, N. M.
Affiliations
  • Southern Illinois University Edwardsville (US)
  • The University of Queensland (AU)
Corresponding author
Daus, Catherine S.
ORCID
Venue
Journal of Organizational Behavior
Publisher
Wiley
Published
2005-04-14
Volume
26
Issue
4
Pages
453-466
ISSN
  • 0894-3796 (ISSN-L)
  • 1099-1379
DOI
10.1002/job.321
OpenAlex
W2156940752
Cited by
441
References
58
Citations by year
2026: 4 · 2025: 12 · 2024: 22 · 2023: 16 · 2022: 16 · 2021: 22 · 2020: 27 · 2019: 20 · 2018: 14 · 2017: 22 · 2016: 24 · 2015: 19 · 2014: 26 · 2013: 33 · 2012: 29
FWCI
24.57
Type
journal article
Language
en
Open access
closed
Licence
onlinelibrary.wiley.com/termsAndConditions#vor (vor)
Locations
Journal of Organizational Behavior (publishedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
  • Social Sciences › Education › Social Skills and Education
  • Social Sciences › Psychology › Developmental and Educational Psychology › Ego Development and Educational Practices
Keywords
emotional intelligence, emotional intelligence assessment, psychometric validity, discriminant validity, predictive validity, organizational behavior, social behavior

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