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Stakeholders, reciprocity, and firm performance

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Bosse, Douglas A., Phillips, Robert A., Harrison, Jeffrey S.·2009·Strategic Management Journal

DOI 10.1002/smj.743

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Abstract

The assumption that economic actors behave in a boundedly self‐interested manner promises fruitful new insights for strategic management. A growing literature spanning multiple disciplines indicates most actors' selfish utility maximizing behaviors are bounded by norms of fairness. Rather than being purely self‐interested, people behave reciprocally by rewarding others whose actions they deem fair and willingly incurring costs to punish those they deem unfair. Economists show that employers who are perceived as distributionally fair by their employees generate comparatively more value due to the positively reciprocal behavior of those employees. The organizational justice literature distinguishes two additional types of fairness assessed by employees. Drawing from both these bodies of work, we employ stakeholder theory to propose how perceptions of fairness result in reciprocity (1) extending to all stakeholders of the firm and (2) affecting firm performance. Copyright © 2008 John Wiley & Sons, Ltd.

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Authors: Bosse, D. A., Phillips, R. A., & Harrison, J. S.
Affiliations: University of Richmond (US)
Corresponding author: Bosse, Douglas A.
ORCID: Bosse, Douglas A.
Phillips, Robert A.
Harrison, Jeffrey S.
Venue: Strategic Management Journal
Publisher: Wiley
Published: 2008-11-24
Volume: 30
Issue: 4
Pages: 447-456
ISSN: 0143-2095 (ISSN-L)
1097-0266
DOI: 10.1002/smj.743
OpenAlex: W2146209612
Cited by: 558
References: 58
Citations by year: 2026: 33 · 2025: 34 · 2024: 37 · 2023: 43 · 2022: 37 · 2021: 46 · 2020: 42 · 2019: 45 · 2018: 37 · 2017: 36 · 2016: 37 · 2015: 34 · 2014: 21 · 2013: 28 · 2012: 15
FWCI: 31.36
Type: journal article
Language: en
Open access: green
autopapers.ssrn.com
Licence: onlinelibrary.wiley.com/termsAndConditions#vor (vor)
Locations: Strategic Management Journal (publishedVersion)
SSRN Electronic Journal (submittedVersion)
Topics: Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Social Responsibility Reporting
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Experimental Behavioral Economics Studies
Keywords: reciprocity, fairness, stakeholder theory, firm performance, organizational justice, distributive fairness, procedural justice, perceived fairness, employee behavior, stakeholder perspectives

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Stakeholders, reciprocity, and firm performance

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