Cited by 45Technology Use by Older AdultsSpeech and dialogue systemsSocial Robot Interaction and HRI

Effects of Age-Related Cognitive Decline on Elderly User Interactions with Voice-Based Dialogue Systems

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Kobayashi, Masatomo, Kosugi, Akihiro, Takagi, Hironobu, Nemoto, Miyuki, Nemoto, Kiyotaka, Arai, Tetsuaki, Yamada, Yasunori·2019·Lecture Notes in Computer Science

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Crossref · 10.1007/978-3-030-29390-1_4

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  • Speech disfluency can represent an accessibility barrier to voice assistants.

    “As reported in a previous study, speech disfluency can represent an accessibility barrier to voice assistants.”

    From Investigating the Accessibility of Voice Assistants With Impaired Users: Mixed Methods Study (2020) · cites this paper as [23]

    The Abstract reports that pauses and hesitations in older adults’ speech were associated with cognitive scores during voice-system interactions. It also mentions differences in handling recognition errors, but does not establish that speech disfluency itself caused those errors or posed an accessibility barrier. (LLM, conf=0.76)

    Experimental — accuracy not yet measured
  • Prior research has proposed design guidelines to tailor voice-based interfaces for effective use by older adults with cognitive decline.

    “Hence, prior research has proposed design guidelines to tailor voice-based interfaces for effective use by older adults with cognitive decline [104].”
  • Long hesitations or pauses can be misinterpreted by the system as a sentence delimiter, causing an alteration of speech segmentation.

    “For instance, long hesitations or pauses can be misinterpreted by the system as a sentence delimiter [23], causing an alteration of speech segmentation.”

    From Investigating the Accessibility of Voice Assistants With Impaired Users: Mixed Methods Study (2020) · cites this paper as [23]

    The Abstract reports pauses and hesitations as vocal characteristics related to cognitive scores, but does not say that the system treats long pauses as sentence delimiters or changes speech segmentation. Searches for “sentence delimiter” and for pauses with speech recognition and segmentation found no passage addressing that mechanism in our copy. (LLM, conf=0.72)

    Experimental — accuracy not yet measured

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Authors
Kobayashi, M., Kosugi, A., Takagi, H., Nemoto, M., Nemoto, K., Arai, T., & Yamada, Y.
Affiliations
  • IBM Research - Tokyo (JP)
  • University of Tsukuba (JP)
Corresponding author
Kobayashi, Masatomo
Venue
Lecture Notes in Computer Science
Published
2019
Volume
LNCS-11749
Issue
Part IV
Pages
53-74
ISSN
  • 0302-9743 (ISSN-L)
  • 1611-3349
OpenAlex
W2970679586
Cited by
45
References
66
Citations by year
2026: 2 · 2025: 7 · 2024: 4 · 2023: 7 · 2022: 12 · 2021: 10 · 2020: 3
FWCI
21.31
Type
conference paper
Language
en
Open access
Locations
  • Lecture notes in computer science (publishedVersion)
  • HAL (submittedVersion, cc-by)
Funders
Japan Society for the Promotion of Science (19H01084)
Topics
  • Social Sciences › Demography › Technology Use by Older Adults
  • Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
Keywords
age-related cognitive decline, older adults, smart speakers, voice assistants, user interaction, error handling, intent classification, user experience

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