The Factor Structure of the System Usability Scale
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The SUS is favored as an industry standard as a short, simple, and reliable measurement of technology usability with solid benchmarks to easily interpret its scores.
“Having been used in more than 1300 studies, the System Usability Scale (SUS) is favored as an industry standard as a short, simple, and reliable measurement of technology usability with solid benchmarks to easily interpret its scores.[18][19][20][21][22][23]”
From The Association Between Perceived Electronic Health Record Usability and Professional Burnout Among US Physicians (2020) · cites this paper as [20]
Lewis and Sauro proposed that there might be two factors in the SUS: Usability and Learnability.
“As for the factor structure, Lewis and Sauro [14] proposed that there might be two factors in the SUS: Usability and Learnability.”
From Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysis (2020) · cites this paper as [14]
The SUS has sensitivity.
“and sensitivity (e.g. ) [14]”
From Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysis (2020) · cites this paper as [14]
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Høeg, E. R., Bruun‐Pedersen, J. R., Cheary, S., Andersen, L. K., Paisa, R., Serafin, S., & Lange, B. S. (2021) · Virtual Reality · doi:10.1007/s10055-021-00544-z · Cited by 66 · see citing works
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Tuli, N., & Mantri, A. (2020) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2020.1843888 · Cited by 63 · see citing works
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Korn, O., Funk, M., & Schmidt, A. (2015) · Proceedings of the 7th ACM SIGCHI Symposium on Engineering Interactive Computing Systems · doi:10.1145/2774225.2774834 · Cited by 64 · see citing works
Usability evaluation of an augmented reality system for teaching Euclidean vectors
Martín-González, A., Chi-Poot, A., & Uc-Cetina, V. (2015) · Innovations in Education and Teaching International · doi:10.1080/14703297.2015.1108856 · Cited by 62 · see citing works
Olde Keizer, R. A. C. M., van Velsen, L., Moncharmont, M., Riche, B., Ammour, N., Del Signore, S., Zia, G., Hermens, H., & N’Dja, A. (2019) · Health and Technology · doi:10.1007/s12553-019-00320-9 · Cited by 57 · see citing works
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Weerasinghe, M., Biener, V., Grubert, J., Quigley, A. J., Toniolo, A., Pucihar, K. Č., & Kljun, M. (2022) · IEEE Transactions on Visualization and Computer Graphics · doi:10.1109/tvcg.2022.3203116 · Cited by 61 · see citing works
Usage of Multilingual Mobile Translation Applications in Clinical Settings
Albrecht, U.-V., Behrends, M., Matthies, H. K., & von Jan, U. (2013) · JMIR mhealth and uhealth · doi:10.2196/mhealth.2268 · Cited by 60 · see citing works
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- Authors
- Lewis, J. R., & Sauro, J.
- Affiliations
- IBM (United States) (US)
- ORCID
- Lewis, James R.
- Venue
- Lecture Notes in Computer Science
- Publisher
- Springer Berlin Heidelberg
- Published
- 2009
- Pages
- 94-103
- ISSN
- 0302-9743 (ISSN-L)
- 1611-3349
- OpenAlex
- W1945788957
- Cited by
- 1,278
- References
- 15
- Citations by year
- 2026: 63 · 2025: 94 · 2024: 83 · 2023: 119 · 2022: 116 · 2021: 130 · 2020: 87 · 2019: 82 · 2018: 94 · 2017: 77 · 2016: 83 · 2015: 95 · 2014: 57 · 2013: 47 · 2012: 29
- FWCI
- 12.99
- Type
- conference paper
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Lecture notes in computer science (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Keywords
- System Usability Scale, factor structure, usability measurement, learnability, scale reliability, sensitivity analysis
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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