The ethical use of artificial intelligence in human resource management: a decision-making framework
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Bankins (2021) proposes that organizations must align actual AI use with its intended use by instructing employees on how to interact and rely on AI.
“Bankins (2021) in her ethical framework for AI in human resource management proposes that organizations must align actual AI use with its intended use by instructing employees on how to interact and rely on AI.”
From Check the box! How to deal with automation bias in AI-based personnel selection (2023) · cites this paper as Bankins (2021)
Cites
The global landscape of AI ethics guidelines
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“The field generally adopts a socio-technical stance (i.e., that social and technological contexts must be examined in tandem, Selbst et al., 2019) and takes the view that AI should be developed and applied by, with, and for people to aid the betterment of humans (e.g., Floridi et al., 2018).”
BackgroundInfluentialAlgorithm aversion: People erroneously avoid algorithms after seeing them err.
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“Recent reviews (e.g., Floridi & Cowls, 2019; Hagendorff, 2020; Jobin et al., 2019) suggest a significant overlap exists across these approaches that supports an emerging global consensus on such ethical principles.”
BackgroundA Unified Framework of Five Principles for AI in Society
Floridi, L., & Cowls, J. (2019) · Harvard Data Science Review · doi:10.1162/99608f92.8cd550d1 · Cited by 1,631 · cited 1× · see citing works
“Recent reviews (e.g., Floridi & Cowls, 2019; Hagendorff, 2020; Jobin et al., 2019) suggest a significant overlap exists across these approaches that supports an emerging global consensus on such ethical principles.”
BackgroundFairness and Abstraction in Sociotechnical Systems
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“…denial of human interaction can degrade individuals’ justice perceptions, or the perceived fairness of a decision, generating feelings of impersonal treatment, devaluation, and dehumanization (such as “being reduced to a percentage”) (Binns et al., 2018, p. 1; Lee et al., 2019, p. 16; Lee, 2018).”
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BackgroundPerformance Management: A Model and Research Agenda
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“While many individual characteristics are relevant to understanding technology ‘utilization’, I focus here on two human biases that could particularly undermine the ethical use of AI: algorithm aversion and automation bias (Bahner et al., 2008; Prahl & Van Swol, 2017).”
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“As noted earlier, this may occur when the individual merits of a case must be assessed and human value judgments must be made that can’t easily be specified through AI modelling (see Binns, 2020; Colson, 2019).”
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“Bankins (2021) in her ethical framework for AI in human resource management proposes that organizations must align actual AI use with its intended use by instructing employees on how to interact and rely on AI.”
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- Authors
- Bankins, S.
- Affiliations
- Macquarie University (AU)
- Corresponding author
- Bankins, Sarah
- ORCID
- Bankins, Sarah
- Venue
- Ethics and Information Technology
- Published
- 2021-11-25
- Volume
- 23
- Issue
- 4
- Pages
- 841-854
- ISSN
- 1388-1957 (ISSN-L)
- 1572-8439
- OpenAlex
- W3216241100
- Cited by
- 181
- References
- 63
- Citations by year
- 2026: 50 · 2025: 56 · 2024: 43 · 2023: 24 · 2022: 8
- FWCI
- 18.19
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Ethics and Information Technology (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
- Social Sciences › Safety Research › Ethics and Social Impacts of AI
- Social Sciences › Decision Sciences › Management Science and Operations Research › Impact of AI and Big Data on Business and Society
- Keywords
- artificial intelligence, human resource management, ethical AI, decision-making framework, task-technology fit, human-AI collaboration, recruitment and selection, staff allocation, career coaching
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