Closing the false divide: sustainable approaches to integrating mental health services into primary care
Open accessAbstract
Mental disorders account for 25% of all health-related disability worldwide. More patients receive treatment for mental disorders in the primary care sector than in the mental health specialty setting. However, brief visits, inadequate reimbursement, deficits in primary care provider (PCP) training, and competing demands often limit the capacity of the PCP to produce optimal outcomes in patients with common mental disorders. More than 80 randomized trials have shown the benefits of collaborative care (CC) models for improving outcomes of patients with depression and anxiety. Six key components of CC include a population-based approach, measurement-based care, treatment to target strategy, care management, supervision by a mental health professional (MHP), and brief psychological therapies. Multiple trials have also shown that CC for depression is equally or more cost-effective than many of the current treatments for medical disorders. Factors that may facilitate the implementation of CC include a more favorable alignment of medical and mental health services in accountable care organizations and patient-centered medical homes; greater use of telecare as well as automated outcome monitoring; identification of patients who might benefit most from CC; and systematic training of both PCPs and MHPs in integrated team-based care.
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Primary care and specialist medical providers do not have straightforward access to behavioural treatment for their patients.
“Primary care and specialist medical providers are busy, do not have straightforward access to behavioural treatment for their patients and patients are often not compliant even if referred for behavioural health services.5”
From A study protocol for a non-randomised comparison trial evaluating the feasibility and effectiveness of a mobile cognitive-behavioural programme with integrated coaching for anxious adults in primary care (2018) · cites this paper as [5]
The Primary Care Integration Rationale and Barriers section describes a shortage of mental health specialists and barriers that limit primary care providers’ ability to arrange or deliver mental health treatment. That supports the claim for primary care providers, but the cited passages do not establish the same lack of access for specialist medical providers. Page numbers are not available in our copy. (LLM, conf=0.84)
Experimental — accuracy not yet measuredPatients are often not compliant even if referred for behavioural health services.
“Primary care and specialist medical providers are busy, do not have straightforward access to behavioural treatment for their patients and patients are often not compliant even if referred for behavioural health services.5”
From A study protocol for a non-randomised comparison trial evaluating the feasibility and effectiveness of a mobile cognitive-behavioural programme with integrated coaching for anxious adults in primary care (2018) · cites this paper as [5]
The ‘Primary Care Integration Rationale and Barriers’ section (page unavailable) describes some patients’ reluctance to accept a mental health referral. That supports a referral barrier, but it does not establish that patients are often noncompliant after being referred for behavioral health services. (LLM, conf=0.84)
Experimental — accuracy not yet measuredIntegrating mental health services into primary care and shifting provision of evidence-based psychosocial treatments to non-specialist health workers has emerged as a highly promising approach.
“Integrating mental health services into primary care and shifting the provision of evidence-based psychosocial treatments to non-specialist health workers such as community health workers, lay persons, and other frontline health workers has emerged as a highly promising approach.5,6”
From Digital Technology for Building Capacity of Nonspecialist Health Workers for Task Sharing and Scaling Up Mental Health Care Globally (2019) · cites this paper as [6]
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Self-citation
- Authors
- Kroenke, K., & Unutzer, J.
- Affiliations
- Regenstrief Institute (US)
- Corresponding author
- Kroenke, Kurt
- ORCID
- Kroenke, Kurt
- Venue
- Journal of General Internal Medicine
- Published
- 2017-02-27
- Volume
- 32
- Issue
- 4
- Pages
- 404-410
- ISSN
- 0884-8734 (ISSN-L)
- 1525-1497
- PMC
- PMC5377893
- OpenAlex
- W2591581327
- Cited by
- 231
- References
- 61
- Citations by year
- 2026: 17 · 2025: 13 · 2024: 19 · 2023: 31 · 2022: 32 · 2021: 53 · 2020: 23 · 2019: 16 · 2018: 15 · 2017: 12
- FWCI
- 25.83
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Journal of General Internal Medicine (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- IUScholarWorks (Indiana University) (submittedVersion, cc-by)
- PMC
- Funders
- California Health Care Foundation
- Society of General Internal Medicine
- University of California, Davis
- Topics
- Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Health Sciences › Health Professions › General Health Professions › Primary Care and Health Outcomes
- Keywords
- integrated mental health services, primary care, collaborative care, depression, anxiety, common mental disorders, measurement-based care, treat-to-target, care management, cost-effectiveness, accountable care organizations, patient-centered medical home, telecare, team-based care, implementation barriers
- MeSH terms
- Mental Disorders, Cost-Benefit Analysis, Humans, Mental Health Services, Primary Health Care, Models, Organizational, Delivery of Health Care, Integrated, Vulnerable Populations
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