Cited by 201Ethics and Social Impacts of AIHuman-Automation Interaction and SafetySocial Robot Interaction and HRI

Social Integration of Artificial Intelligence: Functions, Automation Allocation Logic and Human-Autonomy Trust

Open access
Abbass, Hussein A.·2019·Cognitive Computation

Abstract

Artificial intelligence (AI) is finding more uses in the human society resulting in a need to scrutinise the relationship between humans and AI. Technology itself has advanced from the mere encoding of human knowledge into a machine to designing machines that “know how” to autonomously acquire the knowledge they need, learn from it and act independently in the environment. Fortunately, this need is not new; it has scientific grounds that could be traced back to the inception of computers. This paper uses a multi-disciplinary lens to explore how the natural cognitive intelligence in a human could interface with the artificial cognitive intelligence of a machine. The scientific journey over the last 50 years will be examined to understand the Human-AI relationship, and to present the nature of, and the role of trust in, this relationship. Risks and opportunities sitting at the human-AI interface will be studied to reveal some of the fundamental technical challenges for a trustworthy human-AI relationship. The critical assessment of the literature leads to the conclusion that any social integration of AI into the human social system would necessitate a form of a relationship on one level or another in society, meaning that humans will “always” actively participate in certain decision-making loops—either in-the-loop or on-the-loop—that will influence the operations of AI, regardless of how sophisticated it is.

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Crossref · 10.1007/s12559-018-9619-0

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Authors
Abbass, H. A.
Affiliations
UNSW Canberra (AU)
Corresponding author
Abbass, Hussein A.
Venue
Cognitive Computation
Published
2019-01-14
Volume
11
Issue
2
Pages
159-171
ISSN
  • 1866-9956 (ISSN-L)
  • 1866-9964
OpenAlex
W2909340128
Cited by
200
References
55
Citations by year
2026: 34 · 2025: 35 · 2024: 36 · 2023: 29 · 2022: 28 · 2021: 19 · 2020: 16 · 2019: 3
FWCI
28.86
Type
journal article
Language
en
Open access
Locations
Cognitive Computation (publishedVersion, cc-by)
Funders
Australian Research Council (DP160102037)
Topics
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
  • Social Sciences › Psychology › Social Psychology › Human-Automation Interaction and Safety
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
Keywords
human-AI relationship, trust in AI, human-AI interface, human autonomy, human-AI collaboration, AI decision-making

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