The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders
Open accessAbstract
La globalización y el entorno empresarial mundial han incrementado la exigencia social de un comportamiento empresario más responsable y más comprometido con su entorno.El presente artículo se desarrolló partiendo de un estudio de investigación cualitativo, en el que se usó el método etnográfico, para dar a conocer las prácticas de Responsabilidad Social Empresarial de los puertos de Barranquilla, en los barrios subnormales del perímetro urbano, bajo el enfoque histórico hermenéutico, desde la mirada de las representaciones sociales.El artículo se estructura en cinco partes: introducción de la propuesta investigativa; luego, se justifica la investigación con un análisis epistemológico, evidenciando los programas de responsabilidad social que tiene el puerto y se muestra la problemática del contexto.Posteriormente, se desarrolla una revisión del estado del arte de la Responsabilidad Social, el contexto del puerto y la normatividad.Seguidamente se muestra la metodología usada para la investigación; y por último, el impacto que genera la Investigación.Se concluye que las teorías que soportan esta investigación son de gran apoyo para determinar las prácticas socialmente responsables dentro de la dimensión cultural y el fenómeno que se evidencia en los puertos de Barranquilla y los barrios del perímetro urbano.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Carroll planteó cuatro clases de responsabilidades sociales de las empresas en forma de pirámide: económicas, legales, éticas y filantrópicas.
“Es importante la aportación a partir de los años 70 de Carroll (1991) quien, con su teoría de la Pirámide, plantea cuatro clases de responsabilidades sociales de las empresas con forma de pirámide.En la base están las responsabilidades económicas, más arriba las legales, por encima las éticas y en la cumbre las filantrópicas.”
Cites
The Social Responsibility of Business Is to Increase Its Profits
Friedman, M. (2007) · Corporate Ethics and Corporate Governance · doi:10.1007/978-3-540-70818-6_14 · Cited by 11,529 · see citing works
A Three-Dimensional Conceptual Model of Corporate Performance
Carroll, A. B. (1979) · The Academy of Management Review · doi:10.2307/257850 · Cited by 10,480 · see citing works
Self-citation
Flagged first, then by citations
Cited by
Sorted by citations
Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility
Sen, S., & Bhattacharya, C. B. (2001) · Journal of Marketing Research · doi:10.1509/jmkr.38.2.225.18838 · Cited by 4,659 · see citing works
Stakeholder Theory: <i>The State of the Art</i>
Parmar, B. L., Freeman, R. E., Harrison, J. S., Wicks, A. C., Purnell, L., & de Colle, S. (2010) · Academy of Management Annals · doi:10.5465/19416520.2010.495581 · Cited by 2,755 · see citing works
Scherer, A. G., & Palazzo, G. (2011) · Journal of Management Studies · doi:10.1111/j.1467-6486.2010.00950.x · Cited by 2,131 · see citing works
Corporate social responsibility research in accounting
Huang, X. ‘., & Watson, L. (2015) · Journal of Accounting Literature · doi:10.1016/j.acclit.2015.03.001 · Cited by 483 · see citing works
The Age of Responsibility: CSR 2.0 and the New DNA of Business
Visser, W. (2010) · Journal of Business Systems, Governance and Ethics · doi:10.15209/jbsge.v5i3.185 · Cited by 428 · see citing works
Homburg, C., Stierl, M., & Bornemann, T. (2013) · Journal of Marketing · doi:10.1509/jm.12.0089 · Cited by 427 · see citing works
Morioka, S. N., & de Carvalho, M. M. (2016) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2016.01.104 · Cited by 347 · see citing works
Making Green Stuff? Effects of Corporate Greenwashing on Consumers
De Jong, M. D. T., Harkink, K. M., & Barth, S. (2018) · Journal of Business and Technical Communication · doi:10.1177/1050651917729863 · Cited by 249 · see citing works
Corporate Social Responsibility: A Review of Current Concepts, Research, and Issues
Carroll, A. B., & Brown, J. A. (2018) · Corporate Social Responsibility · doi:10.1108/s2514-175920180000002002 · Cited by 224 · see citing works
Self-citationCorporate Social Responsibility and Gender Diversity: Insights from Asia Pacific
Yasser, Q. R., Al Mamun, A., & Ahmed, I. (2017) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.1400 · Cited by 201 · see citing works
Human rights and impact assessment: clarifying the connections in practice
Kemp, D., & Vanclay, F. (2013) · Impact Assessment and Project Appraisal · doi:10.1080/14615517.2013.782978 · Cited by 195 · see citing works
Grover, P., Kar, A. K., & Ilavarasan, P. V. (2019) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2019.01.009 · Cited by 163 · see citing works
Improving the Sustainable Development of Firms: The Role of Employees
Wolf, J. (2013) · Business Strategy and the Environment · doi:10.1002/bse.1731 · Cited by 157 · see citing works
Vullinghs, J. T., De Hoogh, A. H. B., Den Hartog, D. N., & Boon, C. (2020) · Journal of Business Ethics · doi:10.1007/s10551-018-4084-y · Cited by 132 · see citing works
Chaudhary, R. (2017) · Social Responsibility Journal · doi:10.1108/srj-07-2016-0115 · Cited by 123 · see citing works
International business research and risky investments, an analysis of FDI in conflict zones
Driffield, N., Jones, C., & Crotty, J. (2013) · International Business Review · doi:10.1016/j.ibusrev.2012.03.001 · Cited by 115 · see citing works
Chen, X. (2022) · doi:10.1016/j.jik.2022.100189 · Cited by 107 · see citing works
Kolling, C., Ribeiro, J. L. D., & de Medeiros, J. F. (2022) · Sustainable Production and Consumption · doi:10.1016/j.spc.2021.12.002 · Cited by 93 · see citing works
Tian, Q., Liu, Y., & Fan, J. (2015) · Journal of Management & Organization · doi:10.1017/jmo.2015.14 · Cited by 83 · see citing works
An emerging template of CSR in Switzerland
Looser, S., & Wehrmeyer, W. (2015) · Corporate Ownership and Control · doi:10.22495/cocv12i3c5p6 · Cited by 22 · see citing works
Esposito, P., & Antonucci, G. (2022) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.2223 · Cited by 17 · see citing works
Roh, T., Kim, M.-J., & Hong, Y. (2023) · Sustainability · doi:10.3390/su152215901 · Cited by 9 · see citing works
Plaisance, G. (2026) · Society and Business Review · doi:10.1108/sbr-03-2024-0096 · Cited by 2 · see citing works
González González, M. (2021) · Cuestiones de género: de la igualdad y la diferencia · doi:10.18002/cg.v0i16.6968 · Cited by 2 · see citing works
Abdul Latif, N., Samsuddin, S. F., & Kaur, K. (2026) · Malaysian Journal of Library and Information Science · doi:10.22452/mjlis.vol31no1.5
“Within the corporate sector, this concept evolved into Corporate Social Responsibility (CSR), reflecting an organisation’s ethical commitment to contribute positively to society while meeting economic, legal, ethical, and environmental expectations (Carroll, 1991).”
From greenwashing to green trust: Understanding the consumer behavior in the fashion industry
Zhao, J., Zhou, H., Zhou, M., Zheng, C., Zhou, L., & Yang, F. (2026) · Acta Psychologica · doi:10.1016/j.actpsy.2026.106850
- Authors
- Carroll, A. B.
- Affiliations
- University of Georgia (US)
- Corresponding author
- Carroll, Archie B.
- ORCID
- Carroll, Archie B.
- Venue
- Business Horizons
- Publisher
- Elsevier BV
- Published
- 1991-07
- Volume
- 34
- Issue
- 4
- Pages
- 39-48
- ISSN
- 0007-6813 (ISSN-L)
- OpenAlex
- W2035880114
- Cited by
- 9,036
- References
- 2
- Citations by year
- 2026: 464 · 2025: 593 · 2024: 565 · 2023: 713 · 2022: 600 · 2021: 647 · 2020: 630 · 2019: 517 · 2018: 555 · 2017: 518 · 2016: 460 · 2015: 511 · 2014: 427 · 2013: 423 · 2012: 335
- FWCI
- 5.99
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Business Horizons (publishedVersion)
- Económicas CUC (publishedVersion, cc-by-nc-nd)
- DSPACE System - Metalibrary (University of the Coast) (publishedVersion, cc-by-nc-sa)
- RePEc: Research Papers in Economics (submittedVersion)
- Dialnet (Universidad de la Rioja) (submittedVersion)
- DSPACE System - Metalibrary (University of the Coast) (submittedVersion, other-oa)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Corporate Social Responsibility and Sustainability
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Social Responsibility Reporting
- Social Sciences › Education › Higher Education and Sustainability
- Keywords
- corporate social responsibility, Barranquilla port, social representations, moral management, organizational stakeholders
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review