Mapping of technological strategies for reducing social isolation in homebound older adults: a scoping review
Open accessAbstract
BACKGROUND: Homebound older adults (HOAs) are particularly vulnerable to social isolation and loneliness, which engender a poorer physical and mental health, and greater cognitive decline. The purpose of this review is to map the literature to identify potential technological strategies that reduce social isolation in HOAs, and to understand facilitators and barriers for adoption and implementation. METHODS: Six databases including PubMed (MEDLINE), Google Scholar, Cochrane Database, EBSCOHost, National Library ProQuest, Web of Science, and the Journal of Medical Internet Research were searched for relevant articles. Peer-reviewed literature published in English from Jan 2014 to Feb 2024 that employed technological strategies applicable to HOAs and assessed social isolation or connectedness as an outcome measure were included. RESULTS: 107 studies were reviewed and classified into different technological categories based on their functions and features. A social technology framework encompassing delivery, hardware, software, content, training, and support was conceptualized with core characteristics identified from the reviewed technological strategies. Cost and complexity of technology, and resource commitment were identified as barriers while user-friendliness, content curation and a supportive ecosystem may facilitate the adoption of a technological strategy to address social isolation in HOAs. CONCLUSION: There is a need for early and concerted effort to identify HOAs, provide technology training, and empower them to tap on the digital world to complement and/or supplement social interactions. Development of cost-effective and rapid-to-implement technology is vital for HOAs who are at highest risk to social isolation.
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Telephone and videoconferencing may be simpler, more accessible, and easier to understand for older adults.
“telephone and videoconferencing may be simpler, more accessible, and easier to understand for older adults.”
From Telephone-based group mental health support for older adults in central Canada: pilot acceptability and effectiveness findings of The CONNECT Program (2025) · cites this paper as [75]
Telephone and videoconferencing can expand the reach of participants, particularly in rural areas, as low-cost and low-risk technologies that do not require complex devices or internet access, making them easier for older adults to adopt.
“These methods can expand the reach of participants, particularly in rural areas, as such interventions are low-cost and low-risk technologies that do not require complex devices or internet access, making them easier for older adults to adopt (75).”
From Telephone-based group mental health support for older adults in central Canada: pilot acceptability and effectiveness findings of The CONNECT Program (2025) · cites this paper as [75]
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Use of Digital Tools, Social Isolation, and Lockdown in People 80 Years and Older Living at Home
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Technology, Physical Activity, Loneliness, and Cognitive Functioning in Old Age
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I Live Alone but Don't Feel Alone: Social Isolation and Loneliness From the Patient Perspective
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Digital Intervention in Loneliness in Older Adults: Qualitative Analysis of User Studies
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Biniok, P., & Menke, I. (2015) · Anthropology & Aging · doi:10.5195/aa.2015.102 · Cited by 16 · see citing works
Kim, J.-S., & Gray, J. A. (2015) · Ageing International · doi:10.1007/s12126-015-9235-1 · Cited by 16 · see citing works
Asghar, I., Cang, S., & Yu, H. (2020) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2020.102471 · Cited by 16 · see citing works
Burholt, V., Percival, J., & Morgan, D. (2023) · Information Communication & Society · doi:10.1080/1369118x.2023.2230246 · Cited by 16 · see citing works
Shillair, R., Rikard, R. V., Cotten, S. R., & Tsai, H.-H. (2015) · Illinois Digital Environment for Access to Learning and Scholarship (University of Illinois at Urbana-Champaign) · Cited by 16 · see citing works
Isaacson, M., Cohen, I., & Shpigelman, C. (2019) · IET International Conference on Technologies for Active and Assisted Living (TechAAL) · doi:10.1049/cp.2019.0102 · Cited by 15 · see citing works
Increasing Physical and Social Activity through Virtual Coaching in an Ambient Environment
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Shinokawa, S., Abe, H., Takashima, R., Onishi, R., & Hirano, M. (2023) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph20031884 · Cited by 14 · see citing works
Sen, K., Laheji, N., Ramamonjiarivelo, Z. H., Renick, C., Osborne, R. E., & Beauvais, B. (2023) · JMIR Aging · doi:10.2196/47908 · Cited by 14 · see citing works
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Older Adults’ Use of a Research-Based Web Platform for Social Interaction
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How can technology help intergenerational reminiscence? A pilot study
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Testing the Tangible Interactive Window with Older Adults
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Big and Mini: A Promising Intergenerational Program for Social Connections
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Thiel, C., Günther, L., Osterhoff, A., Sommer, S., & Grüneberg, C. (2022) · BMC Geriatrics · doi:10.1186/s12877-022-03303-0 · Cited by 11 · see citing works
Akhtar, S. A. (2024) · Frontiers in Public Health · doi:10.3389/fpubh.2024.1296524 · Cited by 10 · see citing works
Towards the Senior Resident Social Interaction System: A Case Study of Interactive Gallery
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Hung, L., Yang, S., Lin, M. C.-M., Chen, I., Dong, K., & Young, E. (2023) · International Journal of Older People Nursing · doi:10.1111/opn.12539 · Cited by 6 · see citing works
CATCH-ON Connect: a tablet intervention to address social isolation and loneliness
Wang, S., Reaves, S., Newman, M., Castaneda, S., & Emery‐Tiburcio, E. E. (2023) · Aging & Mental Health · doi:10.1080/13607863.2023.2217501 · Cited by 6 · see citing works
Janssen, J. H. M., Châtel, B. D. L., Heijer, N. D., Tieben, R., Deen, M., Corten, R., Peeters, G. M. E. E., & Rikkert, M. G. M. O. (2023) · JMIR Formative Research · doi:10.2196/45173 · Cited by 5 · see citing works
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Breaking social isolation for older people living alone with technology
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Researchers as proxies for informal carers: Photo sharing with older adults to mediate wellbeing
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Flagged first, then by citations
1 of the 145 references couldn’t be matched to a known paper.
Cited by
Sorted by citations
Zeas-Sigüenza, A., Voldstad, A., Ruisoto, P., Ganho-Ávila, A., Guiomar, R. N. R. M., Cacho, R., Muntané, F., & Benach, J. (2025) · European Journal of Investigation in Health Psychology and Education · doi:10.3390/ejihpe15070131 · Cited by 7 · see citing works
Reynolds, K. A. A., Kudar, K., Joshi, J., Christianson, I., Davidson, D., Gopinath, G., Koven, L., Mackenzie, C., Miller, S., & Newall, N. (2025) · Frontiers in Public Health · doi:10.3389/fpubh.2025.1541583 · Cited by 2 · see citing works
Empowering older adults on the digital pathways to healthy aging
Chen, L. (2024) · Archives of Gerontology and Geriatrics · doi:10.1016/j.archger.2024.105603 · Cited by 2 · see citing works
Self-service menu technology adoption in later life: The case of young-old and old-old consumers
Idris, I., Tiamiyu, T., & Hong, T. T. (2025) · International Journal of Innovation Studies · doi:10.1016/j.ijis.2025.10.001 · Cited by 2 · see citing works
Mohammed, F., Mukred, M., Munir, M., & Khasro, I. T. N. (2026) · The Journal of Adult Protection · doi:10.1108/jap-11-2025-0043 · Cited by 2 · see citing works
Digital exclusion and frailty among older adults: findings from four longitudinal cohort studies
Wang, H., Sun, R., Yan, B., Wei, Y., Wu, Y., Feng, L., & Li, L. (2026) · Age and Ageing · doi:10.1093/ageing/afag133 · Cited by 2 · see citing works
How Are Homebound Older Adults Identified? Definitions, Approaches, and Challenges—A Scoping Review
Kumapayi, P. T., Ojembe, B. U., Grenier, A. M., Chan, E., Onyekere, C. P., Ugwu, B., Ughra, R., & Kalu, M. E. (2026) · Journal of Applied Gerontology · doi:10.1177/07334648261424947
Bayuo, J., Wong, A. K. C., Wong, F. K. Y., Chow, K. K. S., & Agbadi, P. (2026) · BMC Geriatrics · doi:10.1186/s12877-026-07426-6
Li, H., Chen, H., Wang, S., & Yoo, B. (2026) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2026.2674840
Ren, K., Li, S., Li, L., Xiang, Y., Yang, X., Zhao, Q., & Huanhuan, H. (2026) · Frontiers in Public Health · doi:10.3389/fpubh.2026.1912591
- Authors
- Tan, X. R., Wilson, I. M., Tay, P. K. C., Win, P. P. S., Song, C. F., & Wee, S.-L.
- Affiliations
- National University of Singapore (SG)
- Singapore Institute of Technology (SG)
- Corresponding author
- Tan, Xiang Ren
- Venue
- Archives of Gerontology and Geriatrics
- Publisher
- Elsevier BV
- Published
- 2024-10
- Volume
- 125
- Pages
- 105478
- ISSN
- 0167-4943 (ISSN-L)
- OpenAlex
- W4396742765
- Cited by
- 10
- References
- 145
- Citations by year
- 2026: 6 · 2025: 3 · 2024: 1
- FWCI
- 1.04
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Archives of Gerontology and Geriatrics (publishedVersion, cc-by-nc-nd)
- PubMed (publishedVersion)
- Figshare (acceptedVersion, cc-by-nc-nd)
- Figshare (submittedVersion, cc-by-nc-nd)
- La Trobe University
- Funders
- Government of Singapore Ministry of Education (R-MOE-A404-F024)
- Topics
- Social Sciences › Demography › Technology Use by Older Adults
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Aging, Health, and Disability
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Keywords
- homebound older adults, social isolation, loneliness, technology adoption, digital health interventions, barriers and facilitators, ease of use, technology training, social connectedness, older adults
- MeSH terms
- Aged, Humans, Loneliness, Social Isolation, Social Support, Homebound Persons
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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