Rebooting Mental Health Care Delivery for the COVID-19 Pandemic (and Beyond): Guiding Cautions as Telehealth Enters the Clinical Mainstream

Comer, Jonathan S.

doi:10.1016/j.cbpra.2021.09.002

Cited by 28Telemedicine and Telehealth ImplementationCOVID-19 and Mental HealthDigital Mental Health Interventions

Rebooting Mental Health Care Delivery for the COVID-19 Pandemic (and Beyond): Guiding Cautions as Telehealth Enters the Clinical Mainstream

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Comer, Jonathan S.·2021·Cognitive and Behavioral Practice

DOI 10.1016/j.cbpra.2021.09.002PMC PMC8452354

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Abstract

Across the COVID-19 pandemic, we have witnessed perhaps the field's largest and most abrupt transformation in scope of practice. In the context of surging mental health needs and historically limited feasibility of traditional office-based services during the pandemic, telehealth has launched into the clinical mainstream and has become a dominant mode of outpatient mental health care delivery. The articles in this terrific Special Issue outline some of the field's most exciting innovations from the past 18 months. The present commentary discusses how these unprecedented times have prompted unprecedented resourcefulness and innovation in the field. Issues related to evolving and uncertain telehealth regulation and reimbursement policies are discussed, and cautions for the road ahead are offered as we prepare for post-pandemic practices. The commentary concludes with a call to redouble efforts to move beyond the use of telehealth to largely treat only those populations who already enjoyed access to traditional office-based services. Understanding and overcoming barriers to telehealth care and ensuring equitable access to telehealth options are critical steps for actualizing the great potential of telehealth strategies for increasing the reach of supported care to underserved populations.

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Telehealth technologies were not new.
“These technologies were not new (Batastini et al., 2021; Comer, 2021; Drude, 2021).”
From Overcoming Clinician Technophobia: What We Learned from Our Mass Exposure to Telehealth During the COVID-19 Pandemic (2022) · cites this paper as Comer, 2021

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Authors: Comer, J. S.
Affiliations: Florida International University (US)
Corresponding author: Comer, Jonathan S.
ORCID: Comer, Jonathan S.
Venue: Cognitive and Behavioral Practice
Publisher: Elsevier BV
Published: 2021-11
Volume: 28
Issue: 4
Pages: 743-748
ISSN: 1077-7229 (ISSN-L)
DOI: 10.1016/j.cbpra.2021.09.002
PMC: PMC8452354
OpenAlex: W3199510509
Cited by: 28
References: 24
Citations by year: 2026: 2 · 2025: 7 · 2024: 3 · 2023: 10 · 2022: 6
FWCI: 4.12
Type: journal article
Language: en
Open access: green
europepmc.org
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
www.elsevier.com/legal/tdmrep-license (tdm)
Locations: Cognitive and Behavioral Practice (publishedVersion)
Europe PMC (PubMed Central) (publishedVersion)
PubMed Central (publishedVersion)
PubMed (publishedVersion)
Florida International University Digital Commons (Florida International University) (submittedVersion)
Topics: Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
Keywords: telemedicine, COVID-19 pandemic, mental health service delivery, telemedicine regulation, telehealth reimbursement, health equity, underserved populations, outpatient mental health services

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Rebooting Mental Health Care Delivery for the COVID-19 Pandemic (and Beyond): Guiding Cautions as Telehealth Enters the Clinical Mainstream

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