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Cited by 510AI in Service InteractionsTechnology Use by Older AdultsSocial Robot Interaction and HRI

The DOI matches its Crossref record; 66 of the 71 references it cites were found in a registry or an index.

Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults

Open access
Chattaraman, Veena, Kwon, Wi-Suk, Gilbert, Juan E., Ross, Kassandra·2019·Computers in Human Behavior
DOI 10.1016/j.chb.2018.08.048
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Crossref · 10.1016/j.chb.2018.08.048

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  1. Ryu, 2005, The psychometric structure of pedagogical agent persona, Technology, Instruction, Cognition and Learning, 2, 291

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Metadata

Authors
Chattaraman, V., Kwon, W.-S., Gilbert, J. E., & Ross, K.
Affiliations
  • Auburn University (US)
  • University of Florida (US)
Corresponding author
Chattaraman, Veena
ORCID
Venue
Computers in Human Behavior
Publisher
Elsevier BV
Published
2019-01
Volume
90
Pages
315-330
ISSN
0747-5632 (ISSN-L)
DOI
10.1016/j.chb.2018.08.048
OpenAlex
W2889310216
Cited by
510
References
71
Citations by year
2026: 95 · 2025: 114 · 2024: 106 · 2023: 69 · 2022: 56 · 2021: 42 · 2020: 23 · 2019: 5
FWCI
9.54
Type
journal article
Language
en
Open access
Licence
Locations
Computers in Human Behavior (acceptedVersion)
Funders
  • National Science Foundation (IIS-1527182, IIS-1527302)
  • Alabama Agricultural Experiment Station
  • Hatch program of the National Institute of Food and Agriculture, U.S. Department of Agriculture
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
  • Health Sciences › Medicine › Geriatrics and Gerontology › Technology Use by Older Adults
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
Keywords
older adults, task-based interaction, reciprocity, perceived interactivity, trust, self-efficacy, perceived ease of use, perceived usefulness, agent design

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