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Longitudinal Evolution of Coachees’ Behavioural Responses to Interaction Ruptures in Robotic Positive Psychology Coaching

Spitale, M., Axelsson, M., Kara, N., & Güneş, H. (2023) · IEEE RO-MAN · doi:10.1109/ro-man57019.2023.10309386 · Cited by 9 · see citing works

Human-Computer Interaction in Intelligent Environments

Stephanidis, C., & Salvendy, G. (2024) · CRC Press eBooks · doi:10.1201/9781003490685 · Cited by 8 · see citing works

Trust in machines: how personality trait shapes static and dynamic trust across different human–machine interaction modalities

Zhu, Y., Hua, G., Liu, X., Wang, C., & Tang, M. (2025) · Frontiers in Psychology · doi:10.3389/fpsyg.2025.1539054 · Cited by 9 · see citing works

Trust Violations due to Error or Choice: The Differential Effects on Trust Repair in Human–Human and Human–Robot Interaction

Kox, E. S., Hennekens, M., Metcalfe, J., & Kerstholt, J. H. (2025) · ACM Transactions on Human-Robot Interaction · doi:10.1145/3743694 · Cited by 8 · see citing works

The Role of Robot Competence, Autonomy, and Personality on Trust Formation in Human–Robot Interaction

Cantucci, F., Marini, M., & Falcone, R. (2025) · ACM Transactions on Human-Robot Interaction · doi:10.1145/3786770 · Cited by 11 · see citing works

When trust collides: Exploring human-LLM cooperation intention through the prisoner’s dilemma

Jiang, G., Yang, S., Wang, Y., & Hui, P. (2026) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2026.103740 · Cited by 15 · see citing works

Robot Broken Promise? Repair strategies for mitigating loss of trust for repeated failures

Nesset, B., Romeo, M., Rajendran, G., & Hastie, H. (2023) · IEEE RO-MAN · doi:10.1109/ro-man57019.2023.10309558 · Cited by 8 · see citing works

Linkage mechanism of antecedents for employees' continuous adoption of artificial intelligence virtual assistants

Zhang, X., & Hao, X.-L. (2025) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2025.124317 · Cited by 9 · see citing works

An Exploratory Analysis of Trust in Socially Assistive Robot Interactions with Unpaid Carers of Older Adults

Gul, A., Turner, L. D., & Fuentes, C. (2024) · IEEE RO-MAN · doi:10.1109/ro-man60168.2024.10731201 · Cited by 6 · see citing works

An EEG-network-metric based approach to real-time trust inference in human-autonomy teaming

Bales, G. L., Anderson, A. P., Clark, T. K., Dekarske, J., Joshi, S., & Kong, Z. (2025) · Frontiers in Neuroergonomics · doi:10.3389/fnrgo.2025.1627483 · Cited by 7 · see citing works

Rethinking Trust Repair in Human-Robot Interaction

Esterwood, C. T. (2023) · ACM Conference on Computer Supported Cooperative Work (CSCW) · doi:10.1145/3584931.3608919 · Cited by 6 · see citing works

Purpose Outweighs Performance: Trust Drops More When AI Teammates Fail to Cooperate, but Explanations Can Repair It

Li, M., & Lee, J. D. (2025) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2025.2539449 · Cited by 6 · see citing works

Addressing the role of context on trust in human-AI teams: the influence of team role and violation type in high-risk tasks

Schelble, B. G., Textor, C., Zhang, R., Lopez, J., Taverez, N., Ku, C., McNeese, N. J., Pak, R., Freeman, G., Tossell, C. C., et al. (2025) · Ergonomics · doi:10.1080/00140139.2025.2570300 · Cited by 5 · see citing works

“But You Shouldn’t Blame Me”: A Cross-National Comparison of the Effects of Performance Failures and Trust Repairs in Human–Robot Interactions

Zhang, X., & Lee, S. K. (2025) · ACM Transactions on Human-Robot Interaction · doi:10.1145/3746461 · Cited by 4 · see citing works

Interpersonal influence matters: Trust contagion and repair in human-human-AI team

Rojas, E., Hsu, D., Huang, J., & Li, M. (2025) · Computers in Human Behavior Artificial Humans · doi:10.1016/j.chbah.2025.100194 · Cited by 4 · see citing works

Predicting Human Altruistic and Compliance Behaviors in Multiple-Operator Single-Agent (MOSA) Interaction

Chung, H., Jiang, R., Shen, S., & Yang, X. J. (2025) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2025.2526645 · Cited by 4 · see citing works

Drone Fail Me Now: How Drone Failures Affect Trust and Risk-Taking Decisions

Rahimzadagan, N., Vahs, M., Leite, I., & Stower, R. E. (2024) · ACM/IEEE International Conference on Human-Robot Interaction (HRI) · doi:10.1145/3610978.3640609 · Cited by 4 · see citing works

Robots That Use Physical Repair Strategies After Repeated Errors to Mitigate Trust Decline in Human-Robot Interaction: A Repeated Measures Experiment

Lane, S., Esterwood, C. T., Kulić, D., & Robinson, N. (2024) · IEEE RO-MAN · doi:10.1109/ro-man60168.2024.10731465 · Cited by 3 · see citing works

Being Sorry is the Hardest Thing: How Robots can Apologize and Learn from Mistakes to Restore People's Trust

Goo, H. G., Schadenberg, B. R., Kolkmeier, J., Truong, K. P., & Evers, V. (2025) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3706599.3719739 · Cited by 3 · see citing works

Active interaction strategy generation for human-robot collaboration based on trust

Guo, Y., Yi, P., Wei, X., & Zhou, D. (2025) · Visual Computing for Industry Biomedicine and Art · doi:10.1186/s42492-025-00198-7 · Cited by 3 · see citing works

A Robot Should Compensate for Its Mistakes: An Exploration of the Dynamics of Trust Violation and Repair Strategies in Human-Robot Collaboration

Nagy, T.-N., Khavas, Z. R., Kotturu, M. R., Liefooghe, B., Robinette, P., & de Graaf, M. M. A. (2025) · ACM Transactions on Human-Robot Interaction · doi:10.1145/3767729 · Cited by 3 · see citing works

When Robots Say Sorry in High-Stake Environment: Emotional Connection Might Matter More Than Explanations

Tang, L. R., & Bashir, M. N. (2025) · IEEE International Conference on Human-Machine Systems (ICHMS) · doi:10.1109/ichms65439.2025.11154364 · Cited by 3 · see citing works

Anthropomorphic Robots: Form Matters Especially in Case of Failure

Söhngen, Y. N., Alsagara, M. A.-A., & Prilla, M. (2025) · IEEE RO-MAN · doi:10.1109/ro-man63969.2025.11217603 · Cited by 3 · see citing works

Is an apology enough? How AI chatbots’ composite service recovery influences customers’ continuous usage intention

Fan, W., Shao, B., Tang, J., Zhang, Y., & Zhao, Q. (2026) · Behaviour and Information Technology · doi:10.1080/0144929x.2026.2626746 · Cited by 3 · see citing works

Restoring Trust in Human–Centered AI: Differential Impacts of Trust Repair Strategies in Human–AI Versus Human–Human Teams

Chen, N., & Zhang, X. (2026) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2026.2676762 · Cited by 4 · see citing works

Promises and Trust Repair in UGVs

Esterwood, C. T., Ali, A., George, Z., Dubrow, S. R., Smereka, J. M., Riegner, K. L., Tilbury, D. M., & Robert, L. (2023) · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · doi:10.1177/21695067231196235 · Cited by 3 · see citing works

The Impact of AI Trust Violation on Trustworthiness: An Empirical Study Based on AI Chatbots

Wu, L., Xiang, P., Chen, Y., Li, J., Cao, Z., & Qi, J. (2024) · Communications in computer and information science · doi:10.1007/978-981-97-5803-6_27 · Cited by 3 · see citing works

Trustworthiness Assessment of an Adaptive and Explainable Robot in a Real Environment

Cantucci, F., Marini, M., & Falcone, R. (2025) · International Journal of Social Robotics · doi:10.1007/s12369-025-01257-y · Cited by 3 · see citing works

Predicting Trust Dynamics Type Using Seven Personal Characteristics

Chung, H., & Yang, X. J. (2024) · IEEE Transactions on Human-Machine Systems · doi:10.1109/thms.2025.3627578 · Cited by 3 · see citing works

Multidisciplinary perspectives on human‑AI team trust

Tielman, M. L., Bailey, M. E., Frattolillo, F., Jorge, C. C., Ulfert, A., & Meyer-Vitali, A. (2025) · Interaction Studies Social Behaviour and Communication in Biological and Artificial Systems · doi:10.1075/is.24048.tie · Cited by 4 · see citing works

Advanced Technologies for Industrial Applications

Thanki, R. M., & Joshi, P. (2023) · Springer eBooks · doi:10.1007/978-3-031-33238-8_6 · Cited by 3 · see citing works

Errors matter! The Influence of Error Frequency and Timing on Fluency and Workload in a Virtual Human-Cobot Collaboration Environment

Khan, H. M., Arboleda, S. A., & Raake, A. (2025) · ACM Symposium on Virtual Reality Software and Technology (VRST) · doi:10.1145/3756884.3766007 · Cited by 2 · see citing works

"No Pallet Found": Toward Understanding the Relation between User Experience and Trust in Human-Robot Interaction

Zafari, S., Papagni, G., & Puthenkalam, J. (2025) · International Conference on Human-Agent Interaction (HAI) · doi:10.1145/3765766.3769422 · Cited by 2 · see citing works

Cognitive Readiness for Human-AI Collaboration

Tremblay, S., de Hemptinne, D., Teyssier‐Roberge, G., Gallant, A., Marois, A., & Lafond, D. (2026) · Human Factors The Journal of the Human Factors and Ergonomics Society · doi:10.1177/00187208261474345 · Cited by 3 · see citing works

To Apologize or Not to Apologize? Trust Repair After Automated Vehicles’ Mistakes

Cai, Y., Chu, Y., Xu, Z., & Liu, P. (2025) · Transportation Research Record Journal of the Transportation Research Board · doi:10.1177/03611981251355535 · Cited by 2 · see citing works

Modeling Trust Dynamics in Robot-Assisted Delivery: Impact of Trust Repair Strategies

Mangalindan, D. H., Kandikonda, K., Rovira, E. M., & Srivastava, V. (2025) · Proceedings - IEEE International Conference on Robotics and Automation/Proceedings · doi:10.1109/icra55743.2025.11127509 · Cited by 2 · see citing works

Older Adults’ Perceptions of Robots with Differing Intelligence in Social Multi-Robot Interactions

Giorgi, I., Rajapakse, S., Palomino, M. A., & Masala, G. L. (2025) · ACM Transactions on Human-Robot Interaction · doi:10.1145/3769854 · Cited by 1 · see citing works

Trust and emotions in domestic robots: do gender preferences favor machine-like designs?

Morales, E. M. S., Aguiar, F., & Herreros, F. (2025) · AI & Society · doi:10.1007/s00146-025-02753-5 · Cited by 1 · see citing works

Charting the Ecosystem of Trust in Cat Royale Or What It Takes to Trust a Robot to Play with Cats

Benford, S. A., Barnard, P., Sharples, S., Webb, H., Mancini, C., Küçükyılmaz, A., Castle-Green, S. D., Schneiders, E., Ngo, V. Z. H., Chamberlain, A., et al. (2025) · Lecture notes in computer science · doi:10.1007/978-981-95-2398-6_42 · Cited by 1 · see citing works

Categorisation and Assimilation-Contrast Theory Explaining Loss of Trust after an Alleged Corporate Misconduct

Mal, C., & Davies, G. (2026) · Corporate Reputation Review · doi:10.1057/s41299-026-00255-8 · Cited by 1 · see citing works

Guilty apology and trust repair in generative artificial intelligence: the role of mind perception

Xu, F., Yuan, Z., Jin, S., Niu, G., & Zhou, Z. (2026) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2026.103813 · Cited by 2 · see citing works

Agent-based simulation of trust development in human–robot teams: an empirically validated decision-support framework

Kalluri, R. (2026) · Central European Journal of Operations Research · doi:10.1007/s10100-026-01028-8 · Cited by 1 · see citing works

Interactive and Explainable Robot Learning: A Comprehensive Review

Seraj, E., Lee, K. M., Zaidi, Z., Xiao, Q., Li, Z., Nascimento, A., van Waveren, S., Tambwekar, P., Paleja, R., Das, D., et al. (2024) · Foundations and Trends in Robotics · doi:10.1561/2300000081 · Cited by 2 · see citing works

Error recovery in wearable robotic Co-Grasping: the role of human-led correction

Chang, E. Y., Torres, W. O., & Stuart, H. S. (2025) · Frontiers in Robotics and AI · doi:10.3389/frobt.2025.1598296 · Cited by 1 · see citing works

Explainability in AI: Comparing Human-Like and System-Like Trust Repair Strategies

Konopka, B., & Wiesche, M. (2026) · Information Systems Frontiers · doi:10.1007/s10796-026-10751-1 · Cited by 1 · see citing works

We All Make Mistakes: Terminal, Non-critical, Recoverable, and Favorable Interaction Failures Between People and a Social Robot

Kamino, W., Randall, N., Saga, T., Hsu, L.-J., Tsui, K. M., Šabanović, S., & Nagata, S. (2023) · IEEE RO-MAN · doi:10.1109/ro-man57019.2023.10309418

From Failure to Trust Repair: Expert Insights on Factors Influencing Trust in Collaborative Robots

Glawe, F., Vervier, L., Brauner, P., & Ziefle, M. (2025) · Lecture notes in computer science · doi:10.1007/978-3-031-93982-2_3

The Role of Social Robots in Autonomous Public Transport

Vaddadi, B., Axelsson, A. J., & Skantze, G. (2025) · Lecture notes in mobility · doi:10.1007/978-3-031-88974-5_102

Vertrauen in KI kalibrieren

Thomaschewski, L., Tausch, A., Berretta, S., Vogel, O., & Kluge, A. (2025) · Zeitschrift für wirtschaftlichen Fabrikbetrieb · doi:10.1515/zwf-2025-1113

Trust between humans and robots: Do people perceive that robots trust them?

Tsumura, T., & Yamada, S. (2025) · IEEE RO-MAN · doi:10.1109/ro-man63969.2025.11217751

Can the Domestic Humanoid Robot Become the New Family Member? Technology Acceptance and Dual Process Approach

Ham, S., & Maeng, K. (2025) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2025.2594144

When Robots Say No: Temporal Trust Recovery Through Explanation

Webb, N., Huang, Z., Milivojević, S., Baber, C., & Hunt, E. R. (2025) · Lecture notes in computer science · doi:10.1007/978-981-95-2379-5_29

Explainable Artificial Intelligence in Robotics: A Review of Applications and Methods

Alıcıoğlu, G., & Sun, B. (2025) · International Conference on Machine Learning and Applications · doi:10.1109/icmla66185.2025.00151

BoP-X: A New XAI Approach to Explain Reinforcement Learning for Autonomous Driving

Alıcıoğlu, G., & Sun, B. (2025) · International Conference on Machine Learning and Applications · doi:10.1109/icmla66185.2025.00076

The Impact of Visually Grounded Descriptions on Acceptance of Robot Obstacle-Handling Behaviors

Bak, S., & Cha, S. (2026) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3772363.3798376

Oops, I Did It Again (But I Know It): Robot Failure Consistency and Awareness in Human-Robot Collaboration

Tabatabaei, R., Kostakos, V., & Johal, W. (2026) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3790336

Verifiable Language-Guided Task Planning for Service Robots via Hierarchical Reasoning and Structured Memory

You, K.-X., Wei, C.-R., & Lee, W. (2026) · IEEE Workshop on Advanced Robotics and its Social Impacts (ARSO) · doi:10.1109/arso68304.2026.11536129

Mitigating psychological discomfort during automation error: A mixed methods research

Chen, Z., Tan, Z., & Luo, P. (2026) · Applied Ergonomics · doi:10.1016/j.apergo.2026.104855

An Integrated Framework for Human-Machine Trust Research in the Era of Large Language Models

孟潇, 朱., 陆, 文., & Liu, L. (2026) · Global Journal of Media Studies · doi:10.26599/gjms.2026.9330013

“Oops! That was my fault, I am so sorry for sudden braking”: using voice assistants to repair trust after automated driving failures

Luo, P., Peng, C., Tan, Z., Chen, Z., Filtness, A., & Morris, A. P. (2026) · Applied Ergonomics · doi:10.1016/j.apergo.2026.104857

“I Know You’re Capable, but Are You Willing?”: Allocating Tasks in Human–Machine Teams

Jorge, C. C., Jonker, C. M., Robert, L., de Visser, E. J., & Tielman, M. L. (2026) · ACM Transactions on Human-Robot Interaction · doi:10.1145/3834773

Apology as interactional governance in human-AI dialogue: Evidence from bidirectional apologising

Fadilah, E., Pariyanto, & Sugiharti, D. R. (2026) · Journal of Pragmatics · doi:10.1016/j.pragma.2026.07.012

Beyond AI Errors and Apologies: How Performance Expectations Shape Human–AI TrustPreprint

Duan, C.-Y., Niu, G., Tang, Z.-L., & Sun, X. (2026) · SSRN Electronic Journal · doi:10.2139/ssrn.7292206

AI and I: Differential Effects of Competency Signals on Trust and Responsibility Attribution in Human-AI CollaborationPreprint

Gonzalez, V., Amo, L., & Smith, S. D. (2026) · SSRN Electronic Journal · doi:10.2139/ssrn.7288164

From Violation to Recovery in Autonomous Unmanned Systems: Evidence for Transparency as the Key Mechanism of Trust Repair

Bian, S., & Zhu, Y. (2026) · International Conference on Computer, Control and Robotics (ICCCR) · doi:10.1109/icccr69988.2026.11642778

Augmented Reality as a Proxy for Human–Robot Interaction Research: Comparing Subjective and Objective Measures

Guerra, E., Semmelhack, E. A., Schacht, A., & Prilla, M. (2026) · Mensch und Computer (MuC) · doi:10.1145/3820253.3820271

A Humanoid Robot Morphology Does Not Always Lead To A Higher Perception Of Anthropomorphism And Trust

Söhngen, Y. N., Guerra, E., & Prilla, M. (2026) · Mensch und Computer (MuC) · doi:10.1145/3820253.3820279

Investigating the Validity of Augmented Reality Simulations for Human-Robot Interaction through Trust

Guerra, E., Söhngen, Y. N., & Prilla, M. (2026) · Mensch und Computer (MuC) · doi:10.1145/3820253.3820273

The Impact of a Third-Party on Trust of a Human-Robot Dyad

Söhngen, Y. N., Sepp, A., & Prilla, M. (2026) · Mensch und Computer (MuC) · doi:10.1145/3820253.3820278

Should robots say sorry differently to humans? A multidimensional study of apology across task, severity, emotion, and nonverbal behavior in indonesia

Baihaqi, M. Y., Contreras, A. F. G., & Yoshino, K. (2026) · Advanced Robotics · doi:10.1080/01691864.2026.2721029

Repairing trust in AI: Attribution, anthropomorphism, and the illusion of difference

Kim, P. H., & Ferragamo, A. (2026) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2026.102423

Beyond Text: Social Robots in a Multi-stage Trust Repair Trial

Chang, N.-H., & Chien, S.-Y. J. (2026) · Communications in computer and information science · doi:10.1007/978-3-032-27235-5_17

Explanation Transparency and Trust Perception After Generative AI Failure: A Dual-Path Model

Yang, Q., & Dong, H. (2026) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2026.2734323

A Design Paradigm for Trustworthy Human–Robot Collaboration: Transparency-Driven Governance From Science Fiction Narrative Prototypes

Liu, F., 黄, 鸣., & Hu, B. (2026) · IEEE Transactions on Computational Social Systems · doi:10.1109/tcss.2026.3730991

Grounding Trust in Human-Agent Interaction: A Systematic Literature Review of Data-driven Trust Assessment Methods

Ning, C.-W., Dudzik, B., Neerincx, M. A., & Tielman, M. L. (2026) · Companion Publication of the International Conference on Multimodal Interaction (ICMI Companion) · doi:10.1145/3776591.3836637

When Explanations Shape Trust: Challenges for Embodied AI Systems

Salvo, G. G. D. F., Honorio, G. C., Barbosa, N. K., Teles, D. A. S., Conti, C., & Tapus, A. (2026) · IEEE RO-MAN · doi:10.1109/ro-man72286.2026.11714609

Trust Disruption from LLM Hallucinations in Embodied vs. Text-Based Agents

Sheng, X., & Kim, S. (2026) · IEEE RO-MAN · doi:10.1109/ro-man72286.2026.11714933

Resolving the safety-autonomy paradox: a noise-resilient trust alignment framework for geriatric care robots

Dong, X., Zhou, F., Zhou, N., Wang, Y., Wu, B., Zhang, Q., Jiang, X., & Feng, Z. (2026) · Journal of King Saud University - Computer and Information Sciences · doi:10.1007/s44443-026-01357-3

Would You Trust Me Now? A Study on Trust Repair Strategies in Human-Robot Collaboration

Mélot-Chesnel, J., & de Graaf, M. M. A. (2025) · Proceedings - IEEE International Conference on Robotics and Automation/Proceedings · doi:10.1109/icra55743.2025.11127698 · Cited by 1 · see citing works

Robot Broken Promise? Repair strategies for mitigating loss of trust for repeated failures

Nesset, B., Romeo, M., Rajendran, G., & Hastie, H. (2023) · IEEE RO-MAN · doi:10.1109/ro-man57019.2023.10309558 · Cited by 8 · see citing works

Do You Still Trust Me? Human-Robot Trust Repair Strategies

Esterwood, C., & Robert, L. P. (2021) · 2021 30th IEEE International Conference on Robot &amp; Human Interactive Communication (RO-MAN) · doi:10.1109/ro-man50785.2021.9515365 · Cited by 75 · see citing works

“I Don't Believe You”: Investigating the Effects of Robot Trust Violation and Repair

Sebo, S. S., Krishnamurthi, P., & Scassellati, B. (2019) · 2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI) · doi:10.1109/hri.2019.8673169 · Cited by 110 · see citing works

Robots That Use Physical Repair Strategies After Repeated Errors to Mitigate Trust Decline in Human-Robot Interaction: A Repeated Measures Experiment

Lane, S., Esterwood, C. T., Kulić, D., & Robinson, N. (2024) · IEEE RO-MAN · doi:10.1109/ro-man60168.2024.10731465 · Cited by 3 · see citing works