Problematic internet usage: the impact of objectively Recorded and categorized usage time, emotional intelligence components and subjective happiness about usage
Open accessAbstract
Most research on Problematic Internet Usage (PIU) relied on self-report data when measuring the time spent on the internet. Self-reporting of use, typically done through a survey, showed discrepancies from the actual amount of use. Studies exploring the association between trait emotional intelligence (EI) components and the subjective feeling on technology usage and PIU are also limited. The current cross-sectional study aims to examine whether the objectively recorded technology usage, taking smartphone usage as a representative, components of trait EI (sociability, emotionality, well-being, self-control), and happiness with phone use can predict PIU and its components (obsession, neglect, and control disorder). A total of 268 participants (Female: 61.6%) reported their demographic and completed a questionnaire that included Problematic Internet Usage Questionnaire short form (PIUQ–SF–6), Trait Emotional Intelligence Questionnaire-Short Form (TEIQue-SF), level of happiness with the amount and frequency of smartphone use, and living conditions (whether alone or with others). Their smartphone usage was objectively recorded through a dedicated app. A series of one-way ANOVA revealed no significant difference in PIU for different living conditions and a significant difference in the subjective level of happiness with phone usage (F (3, 264) = 7.55, p < .001), as well as of the frequency of usage where the unhappy group had higher PIU (F (3, 264) = 6.85, p < .001). Multiple linear regression analysis showed that happiness with phone usage (β = −.17), the actual usage of communication (β = .17), social media (β = .19) and gaming apps (β = .13), and trait EI component of self-control (β = −.28) were all significant predictors of PIU. Moreover, gender, age, and happiness with the frequency of phone usage were not significant predictors of PIU. The whole model accounted for the total variance of PIU by 32.5% (Adjusted R 2 = .287). Our study contributes to the literature by being among the few to rely on objectively recorded smartphone usage data and utilizing components of trait EI as predictors.
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A small number of studies have shown that lower levels of emotional intelligence may be correlated with higher levels of problematic use of technological communication media such as smartphones, the Internet, and video games.
“A small number of studies have shown that lower levels of emotional intelligence may be correlated with higher levels of problematic use of technological communication media such as smartphones, the Internet, and video games (Alshakhsi etal., 2022; Che etal., 2017; Gisbert-Pérez etal., 2024).”
From Adolescent Social Media Use and Emotional Intelligence: A Systematic Review (2025) · cites this paper as Alshakhsi et al., 2022
The Introduction reports that a few studies found a significant negative relationship between emotional intelligence and problematic internet use, supporting the claim’s central point. The Discussion addresses smartphone use, but says its measurement is not representative of gaming-app overuse; this source does not establish the claimed relationship for problematic video-game use. (LLM, conf=0.85)
Experimental — accuracy not yet measuredPeople with lower levels of emotional intelligence are more likely to develop problematic behaviors.
“On the other hand, people with lower levels of emotional intelligence are more likely to develop problematic behaviors.”
From Adolescent Social Media Use and Emotional Intelligence: A Systematic Review (2025) · cites this paper as Alshakhsi et al., 2022
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Cited by
Sorted by citations
Adolescent Social Media Use and Emotional Intelligence: A Systematic Review
Piccerillo, L., & Digennaro, S. (2025) · Adolescent Research Review · doi:10.1007/s40894-024-00245-z · Cited by 55 · see citing works
“In fact, several studies indicate that higher emotional intelligence correlates with more adaptive coping and fewer dysfunctional strategies (Alshakhsi et al., 2022; Kun & Demetrovics, 2010).”
The interplay between social media use and problematic internet usage: Four behavioral patterns
Chemnad, K., Aziz, M., Belhaouari, S. B., & Ali, R. (2023) · Heliyon · doi:10.1016/j.heliyon.2023.e15745 · Cited by 21 · see citing works
Self-citation
- Authors
- Alshakhsi, S., Chemnad, K., Almourad, M. B., Altuwairiqi, M., McAlaney, J., & Ali, R.
- Affiliations
- Hamad bin Khalifa University (QA)
- Zayed University (AE)
- Taif University (SA)
- Bournemouth University (GB)
- Corresponding author
- Alshakhsi, Sameha
- Ali, Raian
- Venue
- Heliyon
- Publisher
- Elsevier BV
- Published
- 2022-10
- Volume
- 8
- Issue
- 10
- Pages
- e11055
- ISSN
- 2405-8440 (ISSN-L)
- PMC
- PMC9587279
- OpenAlex
- W4304892856
- Cited by
- 28
- References
- 19
- Citations by year
- 2026: 7 · 2025: 7 · 2024: 11 · 2023: 3
- FWCI
- 7.55
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Heliyon (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- Bournemouth University Research Online (Bournemouth University) (acceptedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Figshare (submittedVersion, cc-by)
- Funders
- Taif University (1-441-79)
- Qatar National Library
- Zayed University (R180053)
- Topics
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Social Sciences › Psychology › Clinical Psychology › Sexuality, Behavior, and Technology
- Social Sciences › Education › Child Development and Digital Technology
- Keywords
- problematic internet use, trait emotional intelligence, self-control, smartphone use, social media use, obsession, neglect, living conditions
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