What makes you choose Airbnb again? An examination of users’ perceptions toward the website and their stay
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Personal characteristics and behaviors influence how trustworthy individuals are seen to be within sharing economy platforms.
“Personal characteristics (for example, personal innovativeness; see Wang & Jeong, 2018) and behaviors (for example, how users portray themselves in a platform; see Tussyadiah & Park, 2018) influence how trustworthy individuals are seen to be within sharing economy platforms.”
From Building trust in the sharing economy: Current approaches and future considerations (2021) · cites this paper as Wang & Jeong, 2018
Cites
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Identifying relevant segments of AI applications adopters – Expanding the UTAUT2’s variables
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The Consequences of Participating in the Sharing Economy: A Transparency-Based Sharing Framework
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Building trust in the sharing economy: Current approaches and future considerations
Räisänen, J., Ojala, A., & Tuovinen, T. (2021) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2020.123724 · Cited by 118 · see citing works
- Authors
- Wang, C. (., & Jeong, M.
- Affiliations
- University of South Carolina (US)
- Corresponding author
- Wang, Chuhan (Renee)
- Venue
- International Journal of Hospitality Management
- Publisher
- Elsevier BV
- Published
- 2018-08
- Volume
- 74
- Pages
- 162-170
- ISSN
- 0278-4319 (ISSN-L)
- OpenAlex
- W2806881468
- Cited by
- 197
- References
- 16
- Citations by year
- 2026: 10 · 2025: 16 · 2024: 23 · 2023: 32 · 2022: 41 · 2021: 27 · 2020: 28 · 2019: 18 · 2018: 2
- FWCI
- 33.54
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Hospitality Management (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Sharing Economy and Platforms
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
- Keywords
- Airbnb, sharing economy, customer satisfaction, repurchase intention, customer loyalty, perceived ease of use, perceived usefulness, trust, personal innovativeness, host-guest interactions, website attitude, technology acceptance model, diffusion of innovation theory
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