Cited by 309Privacy, Security, and Data ProtectionCommunication and COVID-19 ImpactPublic Relations and Crisis Communication

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Inside out and outside in: How the COVID-19 pandemic affects self-disclosure on social media

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Nabity-Grover, Teagen, Cheung, Christy M.K., Thatcher, Jason Bennett·2020·International Journal of Information Management

DOI 10.1016/j.ijinfomgt.2020.102188PMC PMC7320916

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Abstract

As social distancing and lockdown orders grew more pervasive, individuals increasingly turned to social media for support, entertainment, and connection to others. We posit that global health emergencies - specifically, the COVID-19 pandemic - change how and what individuals self-disclose on social media. We argue that IS research needs to consider how privacy (self-focused) and social (other-focused) calculus have moved some issues outside in (caused by a shift in what is considered socially appropriate) and others inside out (caused by a shift in what information should be shared for the public good). We identify a series of directions for future research that hold potential for furthering our understanding of online self-disclosure and its factors during health emergencies.

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Authors: Nabity-Grover, T., Cheung, C. M. K., & Thatcher, J. B.
Affiliations: Boise State University (US)
Hong Kong Baptist University (HK)
Temple University (US)
Corresponding author: Thatcher, Jason Bennett
ORCID: Nabity-Grover, Teagen
Cheung, Christy M.K.
Thatcher, Jason Bennett
Venue: International Journal of Information Management
Publisher: Elsevier BV
Published: 2020-12
Volume: 55
Pages: 102188
ISSN: 0268-4012 (ISSN-L)
DOI: 10.1016/j.ijinfomgt.2020.102188
PMC: PMC7320916
OpenAlex: W3037942277
Semantic Scholar: 112631e5ace683d45daea194f5c518abd5d9a91f
Cited by: 309
References: 48
Citations by year: 2026: 4 · 2025: 20 · 2024: 39 · 2023: 48 · 2022: 95 · 2021: 87 · 2020: 16
FWCI: 76.50
Type: journal article
Language: en
Open access: green
www.ncbi.nlm.nih.gov
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
www.elsevier.com/legal/tdmrep-license (tdm)
Locations: International Journal of Information Management (publishedVersion)
PubMed Central (publishedVersion)
PubMed (publishedVersion)
Scholar Works (Boise State University) (submittedVersion)
RePEc: Research Papers in Economics (submittedVersion)
Topics: Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
Social Sciences › Communication › Communication and COVID-19 Impact
Social Sciences › Communication › Public Relations and Crisis Communication
Keywords: COVID-19 pandemic, self-disclosure, social media, privacy calculus, health emergencies, social distancing, lockdown, online self-disclosure, public goods, information sharing

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Inside out and outside in: How the COVID-19 pandemic affects self-disclosure on social media

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